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Hostal Charlotte

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Charlotte

Daily continental breakfast (EUR 10 per person)
Double Room, Terrace, City View | View from room
Triple Room, City View | View from room
Triple Room
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013
  • Gran Via
    1 min walk
  • Plaza de Callao
    1 min walk
  • Lope de Vega Theatre
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

  • 14 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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4.1 out of 5, Very good, (1051)
The price is €331
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About this property

Hostal Charlotte

Hostal with a rooftop terrace, steps from Gran Via
This smoke-free hostal features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Hostal Charlotte offers 10 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hostal Charlotte, you're just a quick walk from Gran Via. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a rooftop deck
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Hostal Charlotte.

This 3-star Madrid hostal is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:30 AM to 11:30 AM.
Onsite venue - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 10 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Luggage storage is available for a surcharge.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Hostal Charlotte Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 154 reviews" "
Rating 8 - Good. 63 out of 154 reviews" "
Rating 6 - Okay. 27 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 6 out of 154 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mehdi

Travelled with family
Liked: Property conditions & facilities
Fun Experience
We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

2/10 Terrible

InSung

Travelled with family
Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
Stayed 2 nights in Sep 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, helpful and friendly reception staff. Check in slightly confusing - ensure to contact the property prior to arrival. Roof terrace bar music and people walking around up there is quite noisy in the rooms.
Stayed 2 nights in Mar 2021

8/10 Good

Halldór Már

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good located
the only problem was when I tried to call the hotel and nobody pick up, tried many times
Stayed 5 nights in Dec 2020

10/10 Excellent

F M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception isn’t on ground floor...
My train was delayed so I tried to contact the hostel to let them know that I will arrive a little late, no one answered ever. Once I got there, no one at the main door, still not answering the phone, so I went upstairs to the hostel floor to knock on the door and still no answer. It was past midnight and I had spent 45 minutes trying to reach someone to check in. One guy showed up by the stairs and told me reception was on 7th. Floor LOL! Who knew? Why this info isn’t on the web? Other than that incident the room was so comfy and clean, still worthy staying here.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Diego, Rosario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tocó la terraza con vista a la ciudad... Muy lindo. La única contra que tiene es la espera del ascensor...
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is superb. However, the property isn’t completely accessibility designed. You had to take a few stairs to the elevator and the elevator did not go to the rooftop. My mom had a hard time going up those stairs and of course didn’t get to see the rooftop. Also, someone walked in on us as we were sleeping!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

JIE

Disliked: Staff & service, property conditions & facilities, room comfort
We booked the room with breakfast included. But when we go to Sky44 to have breakfast, they font have our room number on their list. Asked front desk staff, they confirmed I do have breakfast. Obviously, they forget about it. The room is small. WI-FI is so bad. Asked front desk staff to reboot their router. But soon went bad again. Their are several hostal in the building. But hostal Charlotte is not listed at the street level. The booking says go to floor 9. But the front desk is at flor 7. The location is good on Gran Via. But it is noisy at night
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, separate shower and toilet in separate rooms within the room, two sinks and the roof top restaurant/bar is a nice additional. It was a little hard to find and the name isn't listed out on the signs, this is important since there are several other hostels located in the same building.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very well located, nice and clean
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy centrico, limpio y moderno, empleados atentos y corteses.
Stayed 4 nights in Mar 2019

8/10 Good

Daniela L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Everything was fine and the location is perfect
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
this was a great budget stay and awesome location. the staff was rude.
Stayed 3 nights in Oct 2018

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
In the heart of Madrids central commercial area
Stayed 3 nights in Oct 2018

8/10 Good

Sam, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Based in the city. Can get loud! Pay extra for the terrace city view it is definatly worth it. Good value for money overall very impressed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Location
Very quick check in, beautiful common areas, quiet spot in the busiest place in the city. Clean, lovely beds. Clean, modern bathroom. Working wifi. Great views of the city. A/C controls at reception, so it was a bit warm for us.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly good hotel
The hotel location is very central and right in front of a metro stop. The room had a basic modern look, it was reasonably clean and it's spacious. The downsides are the noise from other guests coming and going that can easily be heard in the room and the air conditioning that cannot be controlled by the guests.
Stayed 2 nights in Aug 2018