Hostal Castilla I - Atocha

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Castilla I - Atocha

Double Room
Exterior
24-inch flat-screen TV with satellite channels, TV
Interior
Shower, rainfall showerhead, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle de Atocha, 43, 2nd floor, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    2 min walk
  • Puerta del Sol
    5 min walk
  • Plaza Mayor
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Double Room

  • Sleeps 2
  • 1 King Bed

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hostal Castilla I - Atocha

Hostal in Madrid, a quick walk to Puerta del Sol
This smoke-free hostal features concierge services, express check-out, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Hostal Castilla I - Atocha offers 16 accommodations with safes and hair dryers. Rooms open to balconies or patios. These individually furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets and down comforters. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Hostal Castilla I - Atocha, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Puerta del Sol and Plaza Mayor
Hostal Castilla I - Atocha offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hostal Castilla I - Atocha also features express check-out, a front-desk safe, and an elevator.

This Madrid hostal is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 1:00 PM and on weekends from 9:00 AM to 12:30 PM.

Languages

Arabic, English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • On-site parking options include a garage
  • Off-site parking within 328 ft (EUR 28 per day); booking required

Food and drink

  • Full breakfast available for a fee 8:00 AM–1:00 PM on weekdays and 9:00 AM–12:30 PM on weekends: EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Electrical adapters/chargers
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castilla I I
Hostal Castilla
Hostal Castilla I
Hostal Castilla I Hostel
Hostal Castilla I Hostel Madrid
Hostal Castilla I I
Hostal Castilla I Madrid
Castilla I Madrid

Hostal Castilla I - Atocha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 276 reviews" "
Rating 8 - Good. 127 out of 276 reviews" "
Rating 6 - Okay. 33 out of 276 reviews" "
Rating 4 - Poor. 7 out of 276 reviews" "
Rating 2 - Terrible. 9 out of 276 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

6/10 Okay

Robzeida, Rio Grande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Encontre que el precio es muy alto para el tipo de habitación y servicio. Habitacion muy pequeña para 3 personas y no tienen articulos de baño.Tiene buena localización y el staff es excelente. La limpieza buena.
Stayed 7 nights in Apr 2024

10/10 Excellent

jifang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rigoberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and kind people that work there!
Stayed 3 nights in Mar 2024

6/10 Okay

Gisel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff is curteuos and helpful. Rooms are very small and in need of renovation, specially the bathrooms. Shower looks gross. There was dirt under the bed. Bed was okay, however it had just one long pillow on it; not good for two people to share.
Stayed 3 nights in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad-Precio Buena
Cuarto centrico para estadias cortas. Tenia baño dentro por lo que es mut conveniente. A 8-10mins de Gran Via
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Stayed 2 nights in Oct 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Enjoyed my stay at Hostal Castilla. All of the employees I interacted with were kind, patient, insightful and helpful. My room was small, but worked for one person. It was clean, it had air conditioning and a mini fridge. Although I was a little nervous when I walked into the building and there were other hostals in the same building, it was safe and the location was close to many tourist sights. It was good for the price, just depends on what you're looking for.
Stayed 6 nights in Sep 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Zayra Denisse

Stayed 5 nights in May 2023

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everething was great at the hostal, great ubication

4/10 Poor

John

Disliked: Staff & service, room comfort
Pay the extra $30 and stay at a different place
We arrived around 8pm to find that the room we were assigned was different than the one we booked. We booked a room with a King bed. We were assigned a double bed. I was expecting a small room but the bed was to be large enough for 2. This room and bed was not. The front desk told me there were no rooms with king beds. I sent a message to my contact agent via text about the issue. They told me that a double bed in Spain is equivalent to a king bed in the USA. This is a lie! I stayed at 4 different places while in Spain on this trip and I had an actual King sized bed in 2 of them the other was a queen bed. I then sent them the listing of the posting online in Hotels.com that I booked. It clearly says King bed (there are other listings that site single bed, double bed,). So the bottom line is they took my money and did not provide me with the room I paid for. At the time I had no choice but to stay. They made no concession or any attempt to accommodate or remedy this situation. The only positive is the location. This stay was the lowest point of our trip to Spain. I hold Hostal castilla and Hotels.com accountable. This was a failure on both institutions. We paid far to much for the accommodations and service provided ($170/night). My advice would be to pay the extra $30 at a competing hotel and stay there. Avoid this hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Michelle

Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it!
I loved staying here. It's in a really convenient part of the city, close to Puerta Atocha and has a great plaza with good restaurants nearby. I had lots of questions about how to book train tickets and get around the city, and the staff was so knowledgeable and helpful. You can't beat the price for the location.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were pretty small with not a lot of space to put your luggage. Walls were paper thin as well, so you could clearly hear convos in the rooms next door. Overall everything was clean and check in was easy.
Stayed 2 nights in Mar 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

OMAR J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good stay, clean and friendly.
Location was ideal! Staff was helpful and friendly. Rooms were well equipped and updated. I would stay here again.
Stayed 3 nights in Sep 2021

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Gabriel, Montreal

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Perfect location downtown Madrid. Local entryways confusing
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location (close to Time Market) and nice apartment
Stayed 2 nights in Jan 2020

8/10 Good

Karla paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019