DoubleTree by Hilton Hotel London Ontario

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
27-inch TV with cable channels, pay films, MP3 dock
Lobby sitting area
Room, 1 King Bed, Kitchen
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar

Explore the area

Map
300 King St, London, ON, N6B1S2
  • Victoria Park
    ‪6 min walk‬
  • London Convention Center
    ‪7 min walk‬
  • Centennial Hall
    ‪8 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.4 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(42 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Private Floor)

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel London Ontario

Eco-certified London hotel connected to the convention center, steps from London Convention Center
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the comfortable beds at DoubleTree by Hilton Hotel London Ontario. During your stay, you'll be connected to the convention center, and just a quick walk from Jonathon Bancroft-Snell Gallery. Features include an indoor pool, a restaurant, and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from London Convention Center and 6 minutes by foot from Victoria Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is available in public spaces for a fee. An indoor pool, a vending machine, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (CAD 15)

Parking and public transport

  • Covered self parking on site (CAD 24.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 2.5-100.0 for adults and CAD 2.5-100.0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 14 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Covered self parking fee: CAD 24.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a charge of $24 for parking that was not evident when we booked the room. Unacceptable. Expedia should have let this be known to us, as it has a bearing on whether we booked with you or not. Very disappointing. Also, the Starbuck's in the lobby closes at 3 PM. That is the check-in time and it would have been nice to bring a coffee to our room after driving 2 hours . This may be a Starbuck's issue but the hotel should have a say in that matter. We did have a nice dinner at Blake's in the hotel and our service there was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Allen

Travelled with family
Liked: Staff & service, amenities
The location of the property is great. However, the rooms are dated, and alot of the rooms smell like smoke. I really believe this is from the outdated carpets and window coverings. This hotel definitely needs some updates.
Stayed 3 nights in Oct 2024

4/10 Poor

Sabrina

Travelled with family and small children
Disliked: Property conditions & facilities
I did not like having to pay for parking each day and that there wasn’t any complimentary breakfast included for that price I was charged. In fact I did not notice any complimentary water in the lobby either. I was awakened multiple times at night by the noise of sirens and dump trucks. There was no fan in the washroom and the toilet barely flushed.. all in all I was not very happy with my stay there :(
Stayed 2 nights in Oct 2024

6/10 Okay

David Lee

Liked: Cleanliness, staff & service
Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Selena

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hazel

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2024

8/10 Good

Sepideh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was renovated and spacious. The staff were very kind and professional. The parking didn’t seem very safe and we were surprised by the price we were charged.
Stayed 1 night in Oct 2024

10/10 Excellent

Trevor

Very friendly staff and very nice and clean room. Will definitely stay again
Stayed 1 night in Sep 2024

6/10 Okay

YING YUEN

Travelled with family, Travelled with group
Liked: Staff & service
property worn out
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Peggy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alan Kan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 2 nights in Sep 2024

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, plenty of room and comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadne

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
It was just an overnight last minute Everything was fine , I did not have the opportunity to use facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Dharmaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast can be better and parking is not free either
Stayed 2 nights in Sep 2024

10/10 Excellent

Mussie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024