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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Downtown. During your stay, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Kaiserstrasse and 7 minutes on foot from English Theatre
  • Airport shuttle service available for a fee

Grand Hotel Downtown ratings based on 19 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel Downtown

Everyone (8) Business (1) Couples (4) Family (1)
1 out of 5
The area is so scary full of drug dealers on top of that the hotel stinks and dirty. There wad blod on the floor and hair on the bed. Never been in such a horrible 4 🌟 hotel.

Posted by on 5 Sep 2022

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3 out of 5
Zimmer und Bad hatten gerochen. Höchstwahrscheinlich kam der Geruch wegen der Kanalisation hinauf zu den Abflüssen.

Posted by on 5 Oct 2024

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1 out of 5
Das 4 Sterne Hotel ist total herunter gekommen. Die Zimmer sind in einem üblen Zustand und sehr klein. Lampenschirme hängen herunter. Waschbecken sind von Zigarettenkippen verbrannt. Überall ist Schimmel. Die Duschtüren sind lose und fallen heraus. Das Hotel befindet sich im Rotlichtviertel. Vor dem Hotel lungern Junkies und Obdachlose herum. Dadurch ist es während der gesamten Nacht sehr laut. Das Personal ist unfreundlich. Es gab überhaupt keinen Service. Zum Frühstück wird man statt mit einem freundlichen Guten Morgen mit „aus dem Weg“ begrüßt.

Posted by on 14 Jun 2024

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3 out of 5
Neighborhood was kind of unique

Posted by on 2 Jan 2024

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3 out of 5

Posted by on 24 Sep 2023

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4 out of 5

Posted by on 11 Sep 2023

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3 out of 5
Nice hotel and nice staff but located in the middle of drug users area. There is no parking at the hotel, only public parking hall about 400 m away and only for cars (not allowed for motorbikes). Staff very nice and helpful and pretty good breakfast. Clean and nice facilities.

Posted by on 24 Aug 2023

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3 out of 5
Gute zentrale Lage. Man muss einfach damit klarkommen, dass es mitten im Rotlichviertel liegt.

Posted by on 8 Feb 2023

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3 out of 5
Wir machten den Fehler und haben uns nicht vor informiert wo das Hotel liegt. Die Lage war schrecklich da die Strasse sämtlichen Abschaum der Stadt beherbergt. Nicht zu empfehlen! 24 Std. Voller Lärm. Katastrophe! Das Hotel selber wird nicht genügend Unterhalten und weisst viele defekte Installation auf.

Posted by on 14 Jan 2023

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3 out of 5
Wahr oke

Posted by on 7 Jan 2023

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Property Features

Grand Hotel Downtown offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Downtown. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this Art Deco Frankfurt hotel.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 1908
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Frankfurt Central Station (tief) (0.2 km / 0.1 mi)
  • Metro station: Central Station Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Grand Hotel Downtown offers 65 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Grand Hotel Downtown has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - DE309483521

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is DE309483521. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • State tax ID - DE309483521
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Collection Frankfurt City
  • Grand Hotel Downtown Frankfurt
  • Center Plaza Frankfurt
  • Center Plaza Hotel Frankfurt
  • Grand Downtown Frankfurt
  • Clarion Collection Hotel Frankfurt Central Station
  • Clarion Collection Hotel Frankfurt City
  • Grand Hotel Downtown Hotel
  • Grand Hotel Downtown Frankfurt
  • Grand Hotel Downtown Hotel Frankfurt

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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