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Grand Hotel Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Downtown

Property grounds
Exterior
Business Double or Twin Room
Premium bedding, minibar, in-room safe, desk
Lake

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪2 min walk‬
  • Main Tower
    ‪10 min walk‬
  • Frankfurt Opera House
    ‪10 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪23 min drive‬

Room options

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 21.0 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

7.2 out of 10
Good
(18 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Hotel Downtown

Art Deco Frankfurt hotel in Innenstadt 1 with a full-service spa
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and dry cleaning are onsite.
Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel Downtown. During your stay, you're just a quick walk from Financial District. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Kaiserstrasse and 7 minutes by foot from English Theatre
  • Airport shuttle service available for a fee
Grand Hotel Downtown offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Downtown. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Frankfurt hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Languages

English, French, German, Hebrew, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 10 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Grand Hotel Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Grand Hotel Downtown Reviews

Reviews

6.8
Rating 10 - Excellent. 196 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 238 out of 1001 reviews" "
Rating 4 - Poor. 125 out of 1001 reviews" "
Rating 2 - Terrible. 124 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Liked: Staff & service, property conditions & facilities
Hotel itself was good, the location was bad and would not go back because of this
Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Disliked: Amenities
These hotel itself is very nice and so are the staff. The problem is the location or rather the people who hang around the streets in this location. I am a solo traveler so I wasn't too concerned but it may be concerning to others. The AC did not work, probably because the hotel had isolated it due to the cool temperature outside but the street noise was too great to leave a window open.
Stayed 2 nights in Oct 2024

4/10 Poor

Maroun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Tsegaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for gentile reception and clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Marina

Stayed 1 night in Sep 2024

6/10 Okay

Kyo Jeong

Travelled with group
It was good location yet it’s very loud outside
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amber

Liked: Property conditions & facilities
Disliked: Staff & service
Room itself was FANTASTIC but all night you could hear people yelling and bottles being broken. The room itself was spacious, however we found a roach in the bathroom sink.
Stayed 1 night in Sep 2024

8/10 Good

Kevin, Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station
Stayed 1 night in Sep 2024

10/10 Excellent

Osama

Stayed 1 night in Sep 2024

2/10 Terrible

Irena

the 2 -3 blocks of franfkrut sourrounded by drug addits and right next what is called red light district. walking 2 blocks from the train station was extreemly uncomfortable. hotel wise - well at fairs not much to choose, however due to the area they do not seem to maintain the hotel to 4* rating technically (bathrooms, corridors etc) . breakfast quite ok however it should NOT be advertised as business traveler destination
Stayed 9 nights in Sep 2024

6/10 Okay

Mohammadreza, Thornhill

Liked: Cleanliness, staff & service, amenities
Hotel isn’t in a good place. Location is very busy, bad ,drug,and dangerous people .
Stayed 6 nights in Aug 2024

10/10 Excellent

Nghiem

Stayed 1 night in Aug 2024

6/10 Okay

MUDAR

Travelled with family
Liked: Staff & service
Location:The Grand Hotel Downtown is situated in a red-light district, an area known for prostitution and drug activity. This location is highly unsuitable for families and raises significant safety concerns, particularly at night. Safety:Given the neighborhood's reputation, it is unsafe to go out, especially after dark. This could be a major concern for guests, affecting their overall comfort and security. Amenities:The hotel is conveniently located near many restaurants and grocery stores, which is a positive aspect. Its proximity to the central station also makes commuting easy. Hotel Experience: Staff: The reception staff are friendly and helpful. Rooms: Rooms are spacious but lack air conditioning, which can be uncomfortable during summer. Towels: Towels are old and in need of replacement. Beds: The beds are comfortable. Housekeeping: Housekeeping services are good. Wi-Fi: Wi-Fi is reliable and performs well. Cleanliness: The hotel’s cleanliness is above average. Breakfast: The buffet breakfast offers a good variety for €12. Bathroom: The bathroom is functional but features a curtain more suited for a regular window rather than a bathroom. Overall Rating: 6/10
Stayed 2 nights in Aug 2024

2/10 Terrible

Saeed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

André

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony, Los Angeles

Stayed 4 nights in Jul 2024

2/10 Terrible

Elgin

Travelled with group
Liked: Amenities
This is at the redlight district
Stayed 1 night in Jul 2024

10/10 Excellent

Robin Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything, such as an elevator, lots of amenities, and close to the main rail station. Just be aware that the rooms are small, but that was not an issue for me. Who goes on vacation and spends all day in their hotel room ?
Stayed 2 nights in Jul 2024

4/10 Poor

Grant

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Building was old and in disrepair, room was small and sparse with no AC. Area feels unsafe with lots of drug use and people loitering on the street.
Stayed 1 night in Jul 2024

2/10 Terrible

Zuchang

Stayed 1 night in Jun 2024

6/10 Okay

Mohammed Bashir

Travelled with group
No comments
Stayed 4 nights in Jun 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Staff & service
Stayed here whilst visiting Frankfurt for the Euros. Very convenient for a football trip and of limited concerns for a group of men. It is however in the centre of the red light district and during the evening it gets busy and noisy. During the day it is quite dirty and we observed extensive public drug abuse.
Stayed 2 nights in Jun 2024

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the middle of the redlight district
Stayed 1 night in Jun 2024

2/10 Terrible

albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is in the middle of the red light district, crack heads everywhere. totaly unsafe.
Stayed 3 nights in Jun 2024