2/10 Terrible
Imelda
Business traveller
12 Dec 2024
Liked: Amenities
Disliked: Staff & service
My made complaint was the customer service. I reserved a room for my husban because he needed to stay after a 12 hr shift and driving an extra hour to and from work makes for long day. Since he stay there before they were going to wave the deposit feed, after going to check in this girl name Rebecca wouldn't do it she even charge him extra for the deposit for a 2 nights. At the end my husband only stay for 1 night. And yes my husband did got rud with her because she wouldn't even take his explanation about the waving the deposit fee after it was promised to us by another employee. What do you expect after working a 12 hrs shift all you want to do is get a good night rest. I will not be making any more reservations at this place.
Imelda
Stayed 2 nights in Dec 2024