The One Palácio da Anunciada

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The One Palácio da Anunciada

Seasonal outdoor pool, pool loungers
View from property
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
Rua das Portas de Santo Antão, 112-134, Lisbon
  • Avenida da Liberdade
    ‪1 min walk‬
  • Restauradores Square
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Grand)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Suite (Garden)

  • Sleeps 2
  • 1 King Bed

Family Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Grand Suite (Attic)

  • Sleeps 4
  • 1 Queen Bed

Penthouse (Tower)

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Lisbon Suite

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cosy Secret

  • Sleeps 2
  • 1 King Bed

Terrace Garden View Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room (Cosy)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, Garden View (Cosy)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The One Palácio da Anunciada

Luxury Lisbon hotel in Lisbon City Center with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The One Palácio da Anunciada offers 82 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The One Palácio da Anunciada. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Condes de Ericeira, a fine-dining restaurant that serves Portuguese cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, massages, or body treatments at Despacio
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Steps from Avenida da Liberdade and 5 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The One Palácio da Anunciada offers its guests a full-service spa, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. A seasonal outdoor pool, spa services, and a library are also featured at the luxury The One Palácio da Anunciada. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11:00 AM and on weekends from 7 AM to noon.
Condes de Ericeira - This fine-dining restaurant specializes in Portuguese cuisine and serves dinner only.
O Jardim Wine Bar - This cocktail bar specializes in Portuguese cuisine and serves light fare only. Open daily.
Pool Bar - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM–11:00 AM on weekdays and 7 AM–noon on weekends: EUR 32 for adults and EUR 22 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Condes de Ericeira
  • O Jardim Wine Bar
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch smart TV

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 32 for adults and EUR 22 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 55 (one-way), (up to 12 years old)
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 32826/AL

We should mention

  • The seasonal pool will open May 01 and close October 31.

Property is also known as

One Palácio da Anunciada Hotel Lisbon
One Palácio da Anunciada Hotel
One Palácio da Anunciada Lisbon
One Palácio da Anunciada
The One Palacio Da Anunciada
The One Palácio da Anunciada Hotel
The One Palácio da Anunciada Lisbon
The One Palácio da Anunciada Hotel Lisbon

The One Palácio da Anunciada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 291 out of 379 reviews" "
Rating 8 - Good. 58 out of 379 reviews" "
Rating 6 - Okay. 18 out of 379 reviews" "
Rating 4 - Poor. 5 out of 379 reviews" "
Rating 2 - Terrible. 7 out of 379 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I thoroughly enjoyed our stay at this hotel. The hotel’s amenities and dining (breakfast) were superb. Our room, while on the smaller size, was very comfortable. The bedding quality was excellent! Best of all, the staff were so friendly and helpful. We found it hard to leave…. We felt like we were leaving friends.
Stayed 3 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice people. Would definitely stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Hove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we stepped through the front door, we were well taken care of by the fantastic staff. Pedro and Nina in particular. We felt relaxed and had nothing to worry about from the first to our last day. The room was comfortable and clean; I could have easily spent the entire day in bed—it was that cozy. We didn't dine at the restaurant, but the breakfast food was deliciousand the choice was excellent. While the pool area was busy at times, we often managed to find a lounger to relax on and enjoy the sun in the afternoons, especially after midday when the sun was right in front of us. The sauna required a reservation, but it was perfect for the two of us to enjoy for the 45 minute slot. Overall, the peace and quiet right in the heart of downtown, along with the excellent service, makes me recommend this hotel to anyone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Oren, Kfar Saba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the rooms need to improve a bit on the smell. And during our stay the hot pool was not hot (technical issue). The staff was amazing. Very high class hotel. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members remembered my name and room number in reception and the dining room throughout my stay. Bathroom was extremely high standard, swimming pool is a great size and temperature. Location is excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

GRZEGORZ

Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully maintained property with everything you’d want in a stay in Lisbon! Super convenient location and quiet getaway with all lux amenities. Would only stay here when returning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of Lisbon. Close to all areas. Recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

J,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Just felt Lisbon was dirty.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

PHUONG, SEATTLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property. Great concierge staff. Spa check in staff was not the most welcoming or friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Marianna, Glendale

Travelled with partner
Liked: Cleanliness
We stayed 4 nights at The One in Lisbon, and to be honest with the price tag we were expecting a much more luxurious experience. The room was extremely small, we could barely move and/or store our stuff there, literally no place to put the luggage... Because of that we couldn't even request housekeeping service throughout the entire stay, and no one from the hotel ever inquired why. The customer service was very mediocre, with no personal touch whatsoever. The only great characteristic of this hotel is the location - walking distance to all the great areas of Lisbon. If you want a truly luxurious experience in Lisbon, stay at the Corinthia - an amazing hotel with impeccable customer service. A little far from the city center however.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great area but hotel is tucked in a nice street. Beautiful pool. Amazing breakfast. Staff super! Wonderful environment!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Oussama

Stayed 2 nights in Aug 2024

10/10 Excellent

Aashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

FARZIN, Weston

Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful couple of days!
Stayed 2 nights in Jul 2024

10/10 Excellent

nikolai, surfside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful working personnel
Stayed 4 nights in Jul 2024

10/10 Excellent

Candida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is just gorgeous! Staff is extremely helpful and friendly. Hotel located in center of city so you can walk to restaurants, historical sites and shopping. One of my favorite hotels. I totally recommend it!
Stayed 6 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hidden gem! This hotel is beautifully decorated and has all the amenities. Staff is friendly, knowledgeable and helpful. The room was so nice, I didn’t want to go sightseeing, I just wanted to luxuriate in the big cozy bed. Rooms and bathroom were unexpectedly latge.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracey, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous getaway, amazing staff very professional and helpful! Great decor ambience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with phenomenal staff. Great experience. Highly recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Portugal
The hotel is gorgeous, old world. clean and welcoming. We would stay again. The breakfasts were some of the best we've had in Europe. Food was fresh and plentiful. We will remember The One fondly and will recommend it to our friends and family, for sure.
Stayed 5 nights in Jun 2024