Stay Hotel Lisboa Centro Chiado

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stay Hotel Lisboa Centro Chiado

Standard Triple Room
Superior Studio Suite
Bar (on property)
Lobby
Shower, free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
57 Rua do Crucifixo, Lisbon, 1100-548
  • Santa Justa Elevator
    3 min walk
  • Lisbon City Hall
    4 min walk
  • Commerce Square
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Studio Suite

  • 57 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Studio Suite

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Stay Hotel Lisboa Centro Chiado

Central hotel connected to a rail/subway station in Lisbon Old Town with a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Stay Hotel Lisboa Centro Chiado offers 38 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Stay Hotel Lisboa Centro Chiado. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Rossio Square. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Santa Justa Elevator and 6 minutes by foot from Rossio Square
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An arcade/game room, multilingual staff, and laundry facilities are also featured at Stay Hotel Lisboa Centro Chiado.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • On-site parking options include a garage
  • Off-site parking within 328 ft (EUR 40 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: EUR 13.28 for adults and EUR 13.28 for children
  • 1 bar

Things to do

  • Arcade/games room
  • Bike rentals

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.28 for adults and EUR 13.28 for children
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Early check-in fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Lisboa Centro Chiado
Stay Hotel Lisboa Centro Chiado Hotel
Stay Hotel Lisboa Centro Chiado Lisbon
Stay Hotel Lisboa Centro Chiado Hotel Lisbon

Stay Hotel Lisboa Centro Chiado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 265 reviews" "
Rating 8 - Good. 74 out of 265 reviews" "
Rating 6 - Okay. 29 out of 265 reviews" "
Rating 4 - Poor. 15 out of 265 reviews" "
Rating 2 - Terrible. 12 out of 265 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just a walk away.
Stayed 6 nights in Jul 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family of 3 to stay in one room.
Stayed 1 night in Jul 2024

6/10 Okay

Eleonora

Travelled with family
Liked: Staff & service
The location was great! And at least one staff member was very friendly and helpful. There were stains on the carpets on the corridors and a funky smell in the lobby. The room was boiling hot when we got there and took hours to cool down. The bathroom mirror doesn’t have sufficient lighting for shaving or make up. And if you don’t put a sign on your door that you want the room cleaned they won’t automatically do it. And I was not informed of this. Which is very annoying. Also the pillow where super thick and hard to sleep on.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Diamantis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing on expedia is incorrect. There is no onsite parking. Its either street and pay or patking garage. Staff was excellent, clean, convenient and easy to walk to many sites.
Stayed 1 night in Jul 2024

8/10 Good

Maynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The stay was fine. The room did not have shampoo, conditioner. It had a very small multi use gel. Had to ask for hand soap, was not supplied. People at front desk were very helpful. The hotel is very well situated. Metro close by.
Stayed 2 nights in Jul 2024

10/10 Excellent

fernanda, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

4/10 Poor

charles

Travelled with family
The rooms are poorly designed with the toilet and shower easily visible through a glass wall. I'm baffled why there isn't a curtain or something to allow some privacy for people using the bathroom. I guess it's supposed to be hip, but I can't imagine who would like this design.
Stayed 4 nights in Jun 2024

8/10 Good

Terry

Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware hotels won't give you ac unless you fight
Interesting use of top floor space- they put an upper level sleeping loft. Best layout for a family. We were provided a tea kettel and tea, but no coffee in the room. Toiletries and towels were ok, not as nice or abundant s other hotels. Staff is cute but inexperienced. Our originatal room lacked AC. we were told that the people before us didn't complain. Then that the desk sees it is on and set to 16*. I said if it's 16*, I'd be shivering!!! I was sweating! She finally came up and agreed it was hot and changed our room. Breakfast was not nice with no fruit, powdered scrambled eggs and did not have glutten free anything. This is the second hotel in Portugal that this AC thing happened. They act like I'm stupid and don't believe me that it's hot. The temperatures are controlled by the staff, not the guests. Staff sees that the room is set to reasonable temperature, then argued that it's cool. Then excuses... it's a hot day ,(duh, that's why i got a place with ac!) The sun has been shining into the room (the blinds are all closed). You need to wait a bit for the room to get cool. (Over an hour should suffice). After a while in both cases someone finally came to the room and felt that, yes, it's hot! And then changed our r You must fight for comfortable temperatures. I understand Europe doesn't love AC, but these newly made hotels have been designed with it. The old way a to have cross ventilation and FANS. OK on warm, not hot days. But these rooms don't even have that.
Stayed 1 night in Jul 2024

2/10 Terrible

Vimbi

Disliked: Cleanliness, amenities, property conditions & facilities
All I can say is this place was dirty. The carpet looks like it hasn’t been cleaned for YEARS. The chairs were gross. I felt like I needed to wear shoes around the room and shower slippers. For the price, it was so underwhelming. The location is great, but they can do a better job of cleaning their rooms. I would never come back nor will i recommend it to anyone else.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and kind staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jun 2024

8/10 Good

Lieu

Travelled with partner
Liked: Cleanliness, staff & service
I like the location of the hotel, staff is very welcoming, room needs more lighting but bed was comfortable for a good night sleep which is important when travelling.
Stayed 2 nights in Jun 2024

8/10 Good

Erihk

Travelled with family
Liked: Cleanliness
Nice Hotel & Great Staff.
It’s not the Ritz but is perfect for travelers not wanting to over spend on a hotel they will only sleep in. Great centralized location making most places to see walkable. Check in was easy. Reception staff has been extremely courteous and helpful. Lobby was simple but nice. Room was basic and met our needs. Window would not lock but being on the 3rd floor, I still felt safe. I would stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marco

Stayed 2 nights in May 2024

8/10 Good

Nam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 1 win walk from subway station! Shopping district and close to the water! Staff was also wonderful and helped us whenever we needed anything. Only downside is the room is really out dated. Shower head kept falling down. Although the room was big, it needed alot of updates. If its a place just to sleep, its perfectly fine. Do not expect a quiet sleep since the hotel is located across a bar (which we knew). 4/5
Stayed 2 nights in Jun 2024

6/10 Okay

THANH, ELK GROVE

Travelled with family
Liked: Staff & service, amenities
There’s a restaurant & bar opposite the hotel, they’re noisy til 3am.
Stayed 3 nights in May 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plain, simple hotel, but very nice. Great staff, very helpful. Easy access to a lot of places. No significant draw, but I would be happy to stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Fallon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Aliet, Miami

Stayed 3 nights in May 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Easy check in. Very clean room. Staff were nice and helpful. It is in a perfect location in the middle of everything, but there isn’t any noise at night time. The only downside is there was no view from my room.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, Good Hotel
We spent a week here and truly enjoyed our time. Yes, we would return to the hotel. Convenient: The hotel is close to most tourist destinations. It’s two blocks from R. Augusta, a popular pedestrian thoroughfare from the Praca de Comercio on the water to the Praca Dom Pedro IV that features plenty of restaurants and shops. Noise: Rooms facing the street can get a bit noisy. After the first night, the receptionist kindly moved us to a much quieter room. Everything was good after that. Accommodations: The bed and pillows were like new and comfortable. The bathroom was a decent size and featured plenty of hot water. The room was a good size for two people and we did not feel cramped or confined. Attentive: Since we did not speak Portuguese, the receptionists spoke English and Spanish with us. They were friendly and helpful. You have the option to ask housekeeping to clean the room each day, which we did. They did a good job. Accessibility: Stay Hotel has relatively good accessibility for people with limited mobility, including a ramp to enter the hotel and an elevator. There were no visible interior obstacles that would hinder accessibility. Remember, Lisbon is a historic city so the streets and sidewalks may present challenges for people with limited mobility.
Stayed 5 nights in May 2024