We checked into your hotel in early October 2024. We were very disappointed in the accommodations in room 102. Firstly, there was NO MATTRESS (only a box spring with a sheet), Secondly, there was NO HOT WATER. Thirdly, the shower leaked heavily from the corner by the wall and thoroughly flooded the floor, which became not only an inconvenience, but most especially, a SERIOUS SAFETY HAZARD, We left at daybreak the very next day and forfeited the last two days of our paid reservation. We've stayed in Pensiones in the past, but this was an absolutely TERRIBLE EXPERIENCE. Bill, USA