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Novotel Lisboa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Lisboa

2 restaurants, breakfast served
Lobby
Bar (on property)
Exterior
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Gulbenkian Museum
    10 min walk
  • Breakfast Hotel Ibis José Malhoa
    1 min walk
  • Sete Rios Station
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    15 min drive

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Single Bed

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed (Family)

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Novotel Lisboa

Hotel with 2 restaurants, near Avenida da Liberdade
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and conference space. Housekeeping is available on request.
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Lisboa. During your stay, you'll be within walking distance of Campo Grande. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, bike rentals, and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Rossio Square and a few minutes from Campo Grande
  • Pets welcome for a fee (restrictions apply)
Novotel Lisboa offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2971 square feet (276 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Lisboa. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bike rentals
  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (2971 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per day
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 543

We should mention

  • The seasonal pool will open in April and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Novotel Lisboa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1000 reviews" "
Rating 8 - Good. 357 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Rassam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Brian

Travelled with family
Outdated musty rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
We booked the family rooms on the 5th and 6th floors and wow it was lovely and spacious for 2 people. Bathroom was huge and great lighting. Worth the money. Only downsides is that it’s not really in the centre although there are a few hotels on this road but nothing a 5min Uber into the town couldn’t fix. There were also building works and a lot of drilling in the mornings. However family friendly definitely worth the money as the hotel has an adult and a kids pool. I would stay here again :-)
Stayed 3 nights in Sep 2024

6/10 Okay

Klemen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
3/10
Hotel is fine, but in picture is different like in rallity. Room need renovation, but is quite clean. Smell not ok, staff proffesional and good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and very hospitable check in
Stayed 2 nights in Sep 2024

8/10 Good

Trevor William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall standard of the facilities was good. However I felt the dining facilities for evening meals was lacking. Access to Metro and Rail was only a short disance away. Overall with the outdoor swimming pool it was a great place to stay and relax.
Stayed 2 nights in Aug 2024

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and well maintained
Short stay to check out Lisbon. Well maintained hotel. Freshly updated. Beautiful design. Lovely staff. Everyone was very helpful and friendly. Quiet. We did not use the pool as we were pressed for time, however it appeared to be a quiet/small space. Short Uber drive to the historic area. Shopping mall close by. The zoo is close as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in the new part of Lisbon. Nice outdoor pool! Staff are very friendly and helpful!
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The hotel was clean and nicely decorated. The room for a family of 4 was a bed and a pull out sofa and the mattress on the pull out was very hard and uncomfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is nice but a/c was very weak, sinks and bathtubs wouldn’t drain and a metal piece from the bathroom ceiling fell and hit my daughter and husband in the head.
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This is a 2.5 star hotel
The room looked as if it was frozen in the 70s…. Very dirty carpet, chair was very dirty, Hair in the bath, I had to tell my children to make sure they are not walking barefoot. It was sooo tiny. We were not informed that if parking in the basement we would be charged !! So were we 12 euros = 20$ Canadian Anyway I just really don’t think it is worth a 4 Star hotel at all, maybe 2.5
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Manny

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very family orientated, the rooms are comfortable and clean. Location is outside town centre and a few stops on metro or 10-15 min by taxi, Ubers are easy to use and relatively cheap in Portugal. There are only 5/6 restaurants within walking distance. The pool is small and hotel is on flightpath of airport nearby. Breakfast has good selection and reasonably priced as kids are free but adults pay more.
Stayed 4 nights in Aug 2024

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were checked into the wrong room type but staff fixed this. Pool area way too small for the number of guests. Breakfast was excellent but dinner service at restaurant was terrible.
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet dirty in the room. AC in regular condition
Stayed 2 nights in Aug 2024

10/10 Excellent

Delphine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and modern hotel!
Very clean and modern hotel, perfect for our stop over. They even gifted a small plush toy to my son! I like the comfort of the bed too. Front desk people were nice.
Stayed 1 night in Aug 2024

8/10 Good

Andrew, Gothenburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Metro.
Stayed 1 night in Aug 2024

10/10 Excellent

cheryl, seminole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

mathieu

Great for families. AC wasn’t cold enough and the room had a few issues. Decent hotel for the price. Overall very happy. The kids club and kids activities and the staff running them are amazing.
Stayed 2 nights in Aug 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 very different experiences!
This is the 2nd time we stayed here. The 1st time we were put in one of the new rooms, this time we weren't so lucky. It was fine but quite tired. A shame to have such a different experience for the same price, it was a shame. The pool is also extremely cold! My daughter who usually loves a pool wouldn't go in!
Stayed 1 night in Aug 2024

10/10 Excellent

Rubinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Jul 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sonny

Stayed 2 nights in Jun 2024