Neya Lisboa Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neya Lisboa Hotel

Lobby
Suite
Suite
Lobby lounge
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Saldanha Square
    ‪8 min walk‬
  • Eduardo VII Park
    ‪13 min walk‬
  • Avenida da Liberdade
    ‪14 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Neya Lisboa Hotel

Eco-certified Lisbon hotel in Lisbon City Center with a full-service spa
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NEYA DAY SPA. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Neya Lisboa Hotel. During your stay, you're just a quick walk from Hospital Dona Estefania. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with Thai massages, facials, or body scrubs at NEYA DAY SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
Neya Lisboa Hotel offers its guests a full-service spa, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neya Lisboa Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Viva Lisboa
  • Lounge BAR

Things to do

  • Art gallery
  • Bike parking
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (431 square feet)
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 1.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 585

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 936 reviews" "
Rating 8 - Good. 411 out of 936 reviews" "
Rating 6 - Okay. 77 out of 936 reviews" "
Rating 4 - Poor. 23 out of 936 reviews" "
Rating 2 - Terrible. 7 out of 936 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is an average hotel located in a busy part of Lisbon. We choose it because it is one of the few hotels that listed parking and a credit towards the fee. We weren’t able to use thieir parking area and had to park on the street, which was very hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the excellent breakfast included with our stay. There’s a nice bar/seating area in the lobby that you can eat at for dinner. Because of that, we didn’t have to Uber/taxi to a restaurant for dinner.
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a lovely hotel however when we arrived we checked into our room and our room had been mistakenly made with a single bed and when I went down to reception they said there wasn’t any rooms available and we would have to swap rooms both nights
Stayed 2 nights in Oct 2024

6/10 Okay

Sergey

Travelled with group
Liked: Cleanliness
Average at best. No match to any other 4* place that I stayed at.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Quiet too.
Stayed 1 night in Oct 2024

10/10 Excellent

Harlo

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ankur

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight before an early flight. Staff were helpful with dinner reservations and breakfast was good. Our room was clean and inviting. Good Hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Marvis

Travelled with partner
There is a lot of interesting scenes to see around this hotel. The service staff was excellent. Free breakfast was excellent. We are staying here before and after our cruise out of Lisbon.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and would definitely stay again. A short bus ride to the centre of Lisbon but also walkable. Staff were very friendly and helpful and spoke excellent English. Room was super comfortable, spacious and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. We came with our baby for my stay. It was a comfortable stay. Clean and quiet and accessible. Everything was great. They send champagne and cake to our room for my birthday which was unexpected and a nice surprise. Definitely recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
They have a kettle with coffee and tea. I stayed for 4 nights but the cream and coffee wasn’t replenished even after me leaving the drawer out. It was fairly out of the main areas with the pubs so lots of Ubers needed
Stayed 4 nights in Sep 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good quality. Rooms are a good size, bath and shower great. Checkin was not very welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit far from metro
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been more attentive on the refilling of the tea milk and coffee station other than that sound as a pound
Stayed 4 nights in Sep 2024

6/10 Okay

Ridwana

Travelled with family
Disliked: Cleanliness, staff & service
Neya Porto Hotel was amazing but in comparison Lisboa Neya hotel was a dissapointment. Staff were not as friendly and the property was not as clean.
Stayed 1 night in Sep 2024

8/10 Good

Juliette

Stayed 7 nights in Aug 2024

6/10 Okay

CLARENCE

Stayed 11 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms!
Location of the hotel was perfect, the rooms were completely soundproofed (didn’t hear anything/anyone), good breakfast choices and lovely comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The staff was absolutely amazing and very kind to us. The hotel is very clean and up to date. We will certainly stay here again when we return to Lisbon. 5 Outstanding Stars from us!
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Moderately Good
Stayed 3 nights in Aug 2024

8/10 Good

Adonis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slope ceiling
The receptionist when we check in wasn't that friendly. But the receptionist when we check out was great. The room has a slope ceiling and you could easily hit your head.
Stayed 3 nights in Aug 2024