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4.2 out of 5

"Overall very nice hotel, very helpful and friendly staff. Good bar and restaurant, big choice for breakfast. One of the best outdoor pools I've ever s ... " More

By a verified traveller on Wed 02 Oct 2019

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Studio, Pool View (or River View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms, Balcony, Pool View (or River View)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms, Balcony

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Studio, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Balcony, Pool View (or River View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at MS Aparthotel. During your stay, you're just a quick walk from Jamor National Sports Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. Built in 2003, this upmarket aparthotel has 119 apartments over 5 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a washing machine and a balcony
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy garden views while dining at Pratus
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Jamor National Sports Center and 5 minutes from Adventure Park
  • Beach shuttle service available for a fee
  • Cats and dogs welcome for a fee

MS Aparthotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MS Aparthotel

Everyone (3) Family (2)
5 out of 5
Overall very nice hotel, very helpful and friendly staff. Good bar and restaurant, big choice for breakfast. One of the best outdoor pools I've ever splashed. Very spacious apartment with nice view from balcony. Bathrobes and swimming pool towels very complimentary. Apartment it self needs some redecorating (flaking paint behind curtains) and maybe renewed furniture in sitting area, but beds very, very comfortable. Indoor pool and sauna apart of each other, little bit strange. Overall very good and pleasant experience, would come back for another stay.

Posted by on 2 Oct 2019

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Comment from Hotel Management

3 Oct 2019 by Rodrigo D.

Dear Sir/Madam Thank you very much for your comments regarding your recent stay at our hotel. Your opinion is very valuable to us.We are grateful as well for your comments on the less positive points you have listed. In this sense we will implement improvements in the immediate. Kind Regards

5 out of 5
apartment and pool area were of a high standard. Staff and customer care could be improved, particularly the cleaning staff who were rather rude.

Posted by on 4 Sep 2019

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Comment from Hotel Management

26 Sep 2019 by Rodrigo D.

Dear Sir/Madam Thank you for your kind words. We will work on the less positive point you have mentioned. Kind regards

4 out of 5

Posted by on 14 Oct 2023

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Comment from Hotel Management

3 Nov 2023 by Duarte Rodrigues, General Manager

Dear Yannick,We are grateful for this kind review about your recent stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Duarte Rodrigues, General Manager

4 out of 5

Posted by on 16 Oct 2019

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Comment from Hotel Management

9 Dec 2019 by Rodrigo D

Dear Sir/Madam Thank you for thr rate given. Kind regards.

3 out of 5
Hormis à la réception où nous avons reçu un accueil chaleureux, le personnel (bar, restaurant...) était peu aimable et très peu souriant

Posted by on 4 Sep 2016

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Property Features

MS Aparthotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 8 meeting rooms. A fitness centre, a sauna, and a terrace are also featured at MS Aparthotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Oeiras aparthotel.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • Built in 2003
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Cruz Quebrada Station (1.7 km / 1 mi)
  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

MS Aparthotel offers 119 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room kitchenette
  • Washer
  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Pratus – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property registry number - 172
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 8:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Solplay
  • Solplay
  • Solplay Apartment
  • Solplay Apartment Hotel
  • Solplay Apartment Hotel Oeiras
  • Solplay Hotel
  • Solplay Oeiras
  • Solplay Apartment Oeiras
  • MS Aparthotel Oeiras
  • Solplay Apartment Hotel
  • MS Aparthotel Aparthotel
  • My Story Aparthotel Lisboa
  • MS Aparthotel Aparthotel Oeiras

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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