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"Reception staff very good The cleaners once took all our towels and we had to request it few times before we got them Otherwise everything else was g ... " More

By a verified traveller on Thu 01 Sep 2022

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Standard Room, 2 Single Beds, Smoking (Smoking Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom (1 King Bed & 1 Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking (Smoking Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Holiday Inn Lisbon Continental, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Campo Pequeno Bullring. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Coffee Shop
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 11 minutes by foot from Campo Grande and a 3-minute drive from Avenida da Liberdade

Holiday Inn Lisbon Continental, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Lisbon Continental, an IHG Hotel

Everyone (4) Couples (2) Family (4)
4 out of 5
Reception staff very good The cleaners once took all our towels and we had to request it few times before we got them Otherwise everything else was good

Posted by on 1 Sep 2022

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Comment from Hotel Management

3 Sep 2022 by Ricardo Cunha

Dear Naznin.It was our pleasure to welcome you in our hotel and we are happy to know you enjoyed the service from the team. We apologize for the issue regarding the towels, we will verify with our housekeeping department.Kind regards,Ricardo Cunha

5 out of 5

Posted by on 3 Jun 2024

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Comment from Hotel Management

4 Jun 2024 by Raquel Marcelino

Dear Mr. Risto, Thank you for your preference and preference. Best Regards

4 out of 5

Posted by on 3 Jan 2024

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Comment from Hotel Management

8 Jan 2024 by Raquel Marcelino

Estimada Sr. Cosmo,Agradecemos a preferência e feedback. Esperamos recebê-la novamente na sua próxima visita a Lisboa. Com os melhores cumprimentos

2 out of 5
Unfortunately I was disappointed to the customer service. There were issues to get another blanket as requested multiple times. Eventually my mother slept only with a duvet as her cover, no sheet was included even though we asked one from the reception. It seems incomprehensible that even the housekeeper didn't notice such a thing even though someone visited our room daily. Personally, I have not experienced such a situation never during my travels. Additionally, the air of the room was uncomfortably moist. Breakfast was okay and the location of the hotel was good.

Posted by on 30 Oct 2023

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Comment from Hotel Management

31 Oct 2023 by Ricardo Cunha

Dear Mrs. Sonja Aino Katariina,We thank you for the feedback on your recent stay and we deeply apologize for the reported issue, which we will verify with housekeeping.We will use your comments to try and improve our service and hope the comfort of your stay was not greatly impacted.We'd love to welcome you again and be able to provide a much better experience.Best regards,Ricardo Cunha

4 out of 5
Gute Lage

Posted by on 14 Oct 2023

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Comment from Hotel Management

15 Oct 2023 by Raquel Marcelino

Dear Mr. Roland Manfred, Thank you for your preference and feedback.We look forward to welcome you back on your next visit to Lisbon.Best Regards

3 out of 5
War in einer Phase der Renovierung vor Ort, leider waren die bei meinem Zimmer noch nicht fertig

Posted by on 2 May 2023

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Comment from Hotel Management

3 May 2023 by Ricardo Cunha

Dear Helder,We thank you for the feedback regarding your recent stay and again apologize for the ongoing renovations of our lobby. We also regret if the assigned room's condition did not fully meet expectations, hoping that you still had a comfortable experience.Best regards,Ricardo Cunha

3 out of 5

Posted by on 25 Feb 2023

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Comment from Hotel Management

18 Mar 2023 by Ricardo Cunha

Dear Nesar,We appreciate the feedback given and we wish your stay at the Holiday Inn Lisbon-Continental was an enjoyable experience.Best regards,Ricardo Cunha

1 out of 5

Posted by on 18 Jan 2023

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4 out of 5

Posted by on 7 Jul 2022

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4 out of 5
L’établissement est propre, le personnel est sympa L’hôtel est bien situé, à côté du métro et la gare.

Posted by on 13 May 2022

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Comment from Hotel Management

14 May 2022 by Ricardo Cunha

Dear Abdellah, We are happy to know you enjoyed the service from the team and the hotel's location.We hope this allowed for a memorable experience. We thank you for the preference and good review. Kind regards, Ricardo Cunha

About the Holiday Inn Lisbon Continental, an IHG Hotel

Location Rua Laura Alves 9, Lisbon, 1069-169

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 674 square feet (63 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lisbon Continental, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 220 guestrooms or units
  • 10 levels
  • 674 sq ft of conference space
  • 63 sq. m of conference space
  • Built in 1989
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Entrecampos Station (0.4 km / 0.3 mi)
  • Metro station: Campo Pequeno Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Lisbon Continental, an IHG Hotel offers 220 accommodations with minibars and a safe. A pillow menu is available. 28-inch LCD televisions come with cable channels. Bathrooms include baths or showers, spring water baths, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Spring water bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Coffee Shop – This bar specialises in Portuguese cuisine and only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 500334811

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 500334811. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless check-out is not available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property registry number - 152
  • Smoke detector
  • Children stay free
  • State tax ID - 500334811
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 9.60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Continental Lisbon
  • Holiday Inn Continental
  • Holiday Inn Continental Hotel
  • Holiday Inn Continental Hotel Lisbon
  • Holiday Inn Continental Lisbon
  • Holiday Inn Lisbon
  • Holiday Inn Lisbon Continental
  • Lisbon Continental Holiday Inn
  • Lisbon Holiday Inn Continental
  • Holiday Inn Lisbon - Continental Hotel Lisbon
  • Holiday Inn Lisbon Continental Hotel

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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