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Aurea Museum by Eurostars Hotel Company

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Bar (on property)
Exterior
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Lisbon Cathedral
    ‪2 min walk‬
  • Rua Augusta Arch
    ‪6 min walk‬
  • Miradouro de Santa Luzia
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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13 Feb - 14 Feb
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About this property

Aurea Museum by Eurostars Hotel Company

Riverwalk Lisbon hotel in Lisbon Old Town with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Aurea Museum by Eurostars Hotel Company. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Lisbon Cathedral and 8 minutes by foot from Commerce Square
  • Airport shuttle service available for a fee
Aurea Museum by Eurostars Hotel Company offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A fitness center, a library, and multilingual staff are also featured at the luxury Aurea Museum by Eurostars Hotel Company. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 25 for adults and EUR 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Spa

  • Massage/treatment rooms
  • Spa open daily
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Aurea Museum by Eurostars Hotel Company offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7670

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 637 out of 842 reviews" "
Rating 8 - Good. 152 out of 842 reviews" "
Rating 6 - Okay. 28 out of 842 reviews" "
Rating 4 - Poor. 15 out of 842 reviews" "
Rating 2 - Terrible. 10 out of 842 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is kind, friendly and VERY HELPFUL!
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was excellent and very good value. Evening menu limited due to refurbishment.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All-around geeatness
Beautiful hotel, great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable, clean and well supplied. The only problem that we experienced was unstable Wi Fi. The staff was incredible, very well coming, friendly and helpful. All around it was great stay with the excellent services.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Its in a great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location for 3 day trip,
We stayed here after our cruise ended in Lisbon. Hard to find a place closer to the port!. The hotel was nice and the room was great. I wish we had more time to try the spa. It looked amazing. Oh well, can't have it all. A reason to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, attentive staff, and great amenities. Absolutely love the pool/spa area and the breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Business traveller
Liked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thank you.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ok. It felt very sterile to us and the breakfast compared to others in Portugal was just ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ,friendly and knoledgebale
Stayed 4 nights in Sep 2024

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Sep 2024

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel. Poorly appointed room. Lack of staff, especially trained staff. No water except 1st night even tho have nice coffee and tea set up. No turn down service. Very few channels on TV. 3 star at best!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Conor

Stayed 2 nights in Jun 2024

8/10 Good

koren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the bed would wanted wasn’t available so I compromised The gift of sparkling wine was not in my room I contacted Expedia about it and received the evening before I left This was too late by the time I came back to the room Also I was not able to take it with me per travel plans
Stayed 2 nights in Sep 2024

6/10 Okay

Angelina

Stayed 6 nights in Aug 2024

10/10 Excellent

Shadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would come back! Fromt desk Joanna was very nice and helpful and so were the rest of the hotel staff. Definitely great location and amenities including the spa.
Stayed 4 nights in Sep 2024

2/10 Terrible

MARIEJOSE

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mai, VAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Aurea hotel was excellent. The staff were extremely accommodating, very friendly and professional. Great location. Walking distance to attractions and restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024