Dear Lisbon - Gallery House

4.0 star property

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Photo gallery for Dear Lisbon - Gallery House

Reception
Exterior detail
Terrace/patio
Superior Double or Twin Room
Gallery Suite, Terrace | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua de São Bento, 31, Lisbon, 1200-815
  • Mercado da Ribeira
    ‪12 min walk‬
  • Avenida da Liberdade
    ‪17 min walk‬
  • Santa Justa Elevator
    ‪18 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪26 min drive‬

Room options

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

City Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Gallery Suite, Terrace

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Terrace (Mansard)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Small Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Dear Lisbon - Gallery House

Hotel with free breakfast, near Avenida da Liberdade
Along with a bar/lounge, this smoke-free hotel has concierge services and a library. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a lobby fireplace, and a front-desk safe are onsite.
Dear Lisbon - Gallery House offers 26 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Dear Lisbon - Gallery House. During your stay, you're just a quick walk from São Bento Palace. Features include free WiFi in public areas, plus a bar and a roundtrip airport shuttle (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute drive from Rossio Square and a few minutes from Avenida da Liberdade
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at Dear Lisbon - Gallery House. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 70

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

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Dear Lisbon - Gallery House Hotel Lisbon

Dear Lisbon - Gallery House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 772 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 25 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janine, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
I came back to Dear Lisbon and will do so again and again. The staff is great, breakfasts and comfortable rooms. Definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has real character and the staff could not have been more welcoming and helpful. Breakfast was very good and the downstairs lobby was a great area to relax, chat and have a drink between the sightseeing. Strongly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brenda Lowe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! ALL of the staff who worked here were just wonderful - so kind and helpful and welcoming, they couldn't do enough for us. We felt welcomed, we felt safe, and nothing was too much trouble. The hotel is the perfect location, breakfast was 10/10 and we absolutely loved our room. Literally nothing to find fault with at all. I just wish we could have stayed for longer!
Stayed 3 nights in Nov 2024

6/10 Okay

DAVID, Northport

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is in an okay but not great part of Lisbon. Rooms are large but not well appointed. A/C was turned off for “winter” but our room was hot and opening windows did not help as there is no breeze off the courtyard and no fan in the room. No USB chargers in the room is not good. Shower valve is bizarre and alternatively blasts you with hot and cold water without warning. I would rate this a 3 star hotel pretending to be more.
Stayed 4 nights in Oct 2024

10/10 Excellent

Omadevi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. We arrived early to the hotel and check in starts at 3pm. The receptionist I forgot her name :( but she speaks 3 languages and 1 of them is French. Anyway she made sure our room was priority to be cleaned so that it would be ready for us. Thank you for that.
Stayed 5 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel, tucked a little off the beaten track but still within a short walk of the main square. There are bus stops nearby and the special tram service stops right outside the hotel. Our flight had been cancelled and we arrived after hours but there were good instructions of how to get in and find our room. The room was huge, clean and really comfy. The toiletries are worth a mention as they are Rituals and just so nice. The desk staff were so warm, friendly and full of good advice. They deserve top marks. The decor throughout the hotel was really nice. Breakfast was delicious and a but different every day. I would love to go back again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Equipped with everything we needed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into this boutique hotel, we were both impressed. Tessa, the person who welcomed us was very friendly, accommodating and made the check-in process easy. In fact, Tessa was outstanding throughout our entire stay, providing excellent suggestions, tips and recommendations that made getting around the city easy and directed us to a wonderful culinary experience in Lisbon. All the staff were pleasant and we would recommend the breakfast. There is also a supermarket next door that is very convenient and many restaurants within minutes of the front door. highly recommend this hotel and look forward to our return.
Stayed 7 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with great staff - would stay again

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful hotel
The hotel was beautiful and the staff were excellent, they couldn’t have done more if they tried! A great location and an excellent breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Maz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lovely twin room and great breakfast. Loved the surrounding area with ample dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property’s beautiful, it had that old charm feel. Tessa and Valeria were so friendly and so is the rest of the staff. We would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hilary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a very warm welcome, staff very attentive and helpful. Excellent buffet breakfast. Lovely rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely week at Dear Lisbon Gallery House. The weather wasn’t great but the team at Dear Lisbon had their own brand of sunshine. Everyone was so helpful but a special shout out to Tess and JP who went the extra mile every time. The team who made up the rooms were exceptional and the buffet breakfast was varied with something for everyone. Although the famous tram 28 is not running past the hotel there are buses and Uber was a reasonable alternative. I would recommend this niche boutique hotel as well worth staying in for sightseeing in beautiful Lisbon.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicola

Stayed 4 nights in Sep 2024

6/10 Okay

Maria Cora, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost Perfect stay. Although breakfast was minimal still worth the early morning ride. Staff all friendly professional and helpful. Rooms were typical European size but this one had an outdoor patio that was such a treat! My only disappointment, I made the mistake of wearing one of the robes and had bug bites in the morning. Don't know what type of bug but I would steer clear from using them.
Stayed 5 nights in Oct 2024

10/10 Excellent

NEIL

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 4 day stay in Lisbon
Beautiful classic hotel, located on a cable car line. The staff were very welcoming and helpful. The breakfast (included) was quite good. Our room was spacious and extremely comfortable. I highly recommend this property for either a short and extended stay in Lisbon.
Stayed 4 nights in Oct 2024

4/10 Poor

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly hospitable and friendly - especially Tessa and J.P.. very clean with a very good breakfast buffet. The hotel was also very safe and secure.
Stayed 3 nights in Oct 2024

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great area in the older part of Lisbon, close to places like the Timeout Market and other tourist centric areas. This place felt more like a boutique hotel/bnb rather than a typical hotel. The interior was stylish, and staff hospitable. I particularly enjoyed the rotating daily selection of breakfast in the morning, but wish it opened up earlier than 8am. Depending on the room it can get lots of noise from the street level. The rooms, while nice were very dark (not enough lighting) and didn't have USB charging which I found surprising for this tier of hotel. We were also not allowed to eat or drink in the room due to the "new carpets".
Stayed 3 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Breakfast and Friendly and Helpful Staff!
What sets this place apart from the rest is the friendliness and helpfulness of the staff. This was our first time to Lisbon and they were SO helpful! The room was clean and worked out great. And the breakfast was the best breakfast I've ever had that came with the stay. So much variety and I just can't say enough about how nice the staff was! The only small downside was the location was a bit off the beaten path, but sometimes that is nice! Maybe a 15 minute walk to the main parts of town. You won't regret staying here!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Travis

Stayed 3 nights in Sep 2024