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3.5 out of 5

"Really good location for walking into city or Metro links. Rooms have good facilities but are quite dated. Cleaning was exceptional. With a bit of ref ... " More

By a verified traveller on Fri 27 Oct 2017

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Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Altis Suites - Apartamentos Turísticos . During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This upmarket aparthotel has 32 apartments over 13 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a living room and 24-hour room service
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from Avenida da Liberdade and 8 minutes on foot from Marquis of Pombal Square
  • Cats and dogs welcome for a fee (restrictions apply)

Altis Suites - Apartamentos Turísticos ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Altis Suites - Apartamentos Turísticos

Everyone (3)
4 out of 5

Great location

Pros: Location
Cons: Update needed
Location: Good breakfast available nearby. Approx €8 for the 3 of us, compared to €18 each at the hotel.
Really good location for walking into city or Metro links. Rooms have good facilities but are quite dated. Cleaning was exceptional. With a bit of refurbishment ie get rid of the faded sofas and fix the kitchen sliding screen, this could be a very good property.

Posted by , from Manchester on 27 Oct 2017

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Comment from Hotel Management

9 Jan 2019 by Carla

Dear Guest, Thank you for taking the time to share your opinion and comments on your recent stay at Hotel Altis Suites, it is great to know that we were up to your expectations and that you enjoyed your stay with us in Lisbon. We hope to have the pleasure of welcoming again in a near future. Warm regards

5 out of 5

Posted by on 5 Sep 2023

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Comment from Hotel Management

6 Sep 2023 by Miguel Cotrim

Dear M. Esko,Thank you for choosing Altis Suites. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important, so we can improve the service and keep innovating. We are very glad to hear that everything was excellent! We hope to welcome you back to the Altis Suites. Thank you very much. Best Regards, Miguel Cotrim/ Altis Suites Team

3 out of 5
Pas de peignoir pour tout le monde et ne pouvant pas trop faire de bruit , piscine et jacuzzi dehors du bâtiment.le reste etait bien

Posted by on 18 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Carla Cruz

Dear Guest, Thank you for sharing your opinion and comments about your recent stay at the Altis Suites Hotel. We would like to assure you that your feedback has received our best attention and that will help us continuously improve our services. We understand that some aspects of your stay have not been in line with your expectations, but we hope to have the pleasure of welcoming you again in the near future and having the opportunity to improve your opinion of us. Warm regards!

2 out of 5
Bonjour, Merci de votre réponse mais nous aurions aimé être pr

Posted by on 12 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Carla Cruz

Bonjour, Nous vous remercions pour votre temps et vous souhaitons un excellent séjour. Cordialement

Property Features

Altis Suites - Apartamentos Turísticos offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The family-friendly Altis Suites - Apartamentos Turísticos also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lisbon aparthotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 13 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rossio Station (1.3 km / 0.8 mi)
  • Metro station: Rato Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Altis Suites - Apartamentos Turísticos offers 32 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room kitchenette
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Kitchenware
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property registry number - “AL,28701”; “AL,28726”;”AL,28742”;“AL,28771”
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altis Suites
  • Altis Suites Apartment
  • Altis Suites Apartment Lisbon
  • Altis Suites Lisbon
  • Lisbon Golden Tulip
  • Altis Suites
  • Altis Suites Apartamentos Turísticos
  • Altis Suites - Apartamentos Turísticos Lisbon
  • Altis Suites - Apartamentos Turísticos Aparthotel
  • Altis Suites - Apartamentos Turísticos Aparthotel Lisbon

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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