Hampton Inn & Suites Berkshires-Lenox

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Berkshires-Lenox

Exterior
One King Bed, Non-Smoking, Accessible | View from room
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
445 Pittsfield Rd, Lenox, MA, 01240
  • Pleasant Valley Wilderness Sanctuary
    19 min walk
  • Kennedy Park
    2 min drive
  • Bousquet Ski Area
    4 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    6 min drive

Room options

Standard Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 53 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Berkshires-Lenox

Art Deco hotel with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Berkshires-Lenox offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Lenox hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites Berkshires-Lenox gets high marks from our customers. During your stay, you'll be within walking distance of Guido's Marketplace. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and litter boxes.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 11 minutes by foot from Guido's Marketplace and a 2-minute drive from Arrowhead Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and litter boxes
Hampton Inn & Suites Berkshires-Lenox offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Berkshires-Lenox. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Lenox hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski passes

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1001 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75.00 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-leash area, and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009971520
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berkshires Lenox
Hampton Inn Berkshires
Hampton Inn Berkshires Hotel
Hampton Inn Berkshires Hotel Lenox
Hampton Inn Berkshires Lenox
Hampton Inn Lenox
Lenox Hampton Inn
Hampton Inn Berkshires Lenox Hotel
Hampton Inn Suites Berkshires Lenox
Hampton Inn Suites Berkshires Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel
Hampton Inn & Suites Berkshires-Lenox Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel Lenox

Hampton Inn & Suites Berkshires-Lenox Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1030 reviews" "
Rating 8 - Good. 268 out of 1030 reviews" "
Rating 6 - Okay. 57 out of 1030 reviews" "
Rating 4 - Poor. 16 out of 1030 reviews" "
Rating 2 - Terrible. 7 out of 1030 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel. I especially liked the gentleman at the breakfast. His greeting was friendly and inviting.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and the breakfast staff were amazing. The friendliest breakfast area crew I've ever encountered. The breakfast was cooked exactly as I like. The room was clean, and the bed was very comfortable. The bedspread was so soft and thick. I thoroughly enjoyed my stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable! Room was clean. Enjoyed the hot buffet breakfast, too.
Stayed 1 night in Aug 2024

8/10 Good

Janeen

Great place for a one night visit to the Berkshires.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very goʻd, wondèful time in the area
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda, North Massapequa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better.
Stayed 4 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, Service and breakfast were exceptional.
Stayed 1 night in Aug 2024

10/10 Excellent

Andree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice surprise. This is a lovely, well kept hotel. We were just looking for a place (preferably clean) after the day at Tanglewood is Massachusetts. What we got was delightful, polite people working in all parts of Hotel, the room is clean, attractive, and well appointed. Could not ask for more. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went seemlessly & was very pleasant.
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and convenient. Bed was fairly comfortable, and pool was nice. Air conditioner was increibly loud. We were waking up all night each time it turned on. I wouldnt stay here again because of the noise.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heidi, Sherman Oaks

Travelled with group
The hotel was average. Check in was pleasant, check out was rushed and not very pleasant. Common areas were very clean.
Stayed 1 night in Jul 2024

6/10 Okay

Eszter

Liked: Cleanliness, staff & service
Disliked: Room comfort
The king size bed was too soft. Sheets did not fit. Disappointing
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Too pricey for a two star hotel
It’s a quiet and comfortable place to stay. Paid nearly $500 for one night. The price is ridiculously high for a two star hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, comfortable and convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Like: Great staff, 10 min to Tanglewood and Lenox center, had a fitness room and small pool, upbeat breakfast manager, teas and coffee in lobby, cleanliness in all areas, even though the entire place needs a redo. Dislike: The room was a disaster! WAY overpriced at $464 per night (not including taxes) for one room king bed with whirlpool Room 307; Whirlpool had stains all over it, yuck!; the window overlooked the industrial pool roof; the right side of the mattress was very lumpy and needed to be thrown out (so I tossed and turned all night); the entire room was tired and needing of a major redo, including one piece of artwork that they didn't even bother to center on the wall; cheap coffeemaker, peeling wallpaper, stains on the ceiling - It was a complete disaster. Unfortunately, the hotel was booked for the 4th, so we were stuck there. Even with the great staff and expected amenities, we could never go back there, and probably not to any Hampton Inn & Suites ever again. That's how bad it was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharman

Stayed 1 night in Jun 2024

10/10 Excellent

Rhianon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
An average hotel motel.
Stayed 3 nights in Jun 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Someone knocked on our door at 11:30pm because they thought we weee the room with the AC problem! They should probably write it down and get the correct room especially at that hour I observed the front desk people scrapping the toaster over on top of the trash barrel and then put it back into the toaster oven without cleaning either Coffee was cold at the breakfast Flys all in the shower area located at pool
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area and pool
Stayed 2 nights in Jun 2024

6/10 Okay

Joseph

Stayed 1 night in Jun 2024