4/10 Poor
Jamie, Elko
Travelled with family
23 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are all nice and friendly but that is where the positive review ends. Paid extra for the “deluxe lake view” and had view of gas station and parking lot unless standing all the way against the edge of the window and craning neck toward back of property. Place was eerily vacant when we were there so I am sure a nicer room had to have been available. No family dining onsite even though it advertises “4 restaurants” — it is really 4 casinos with microwave/air fryer food and no seating to eat the food. Anyone under 21 has to wait in the hallway. Very expensive compared to better accommodations on the other end of town. Suggest this property only if 21 and you want to stay and gamble. Two small hard pillows in each bed, furniture is old and no desk in room so had to work standing up by microwave. No coffee makers in rooms, but they do give coupons for Farmers Brothers coffee (yuck) you can get from bar in the morning. Looks really nice from outside, and the casino looks nice albeit like a ghost town. Hotel not a really a family-friendly option, not comfortable bedding, and no sit down dining. Hard pass. Will not stay here again.
Jamie
Stayed 1 night in Aug 2024