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Hotel Silken Saaj Las Palmas

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Saaj Las Palmas

Beach/ocean view
Premium Room, Sea View
Front of property
Porch
Porch

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle León y Castillo, 329, Las Palmas de Gran Canaria, 35006
  • Mesa y Lopez Avenue
    4 min walk
  • Central Market
    6 min walk
  • Casino Las Palmas
    10 min walk
  • Las Palmas (LPA-Gran Canaria)
    34 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Sea View

1 bedroom, down duvets, minibar, desk

Standard Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Sea View

Premium Room, Sea View

Premium Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

1 bedroom, down duvets, minibar, desk

Family Room, 2 Bedrooms

  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, down duvets, minibar, desk

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Silken Saaj Las Palmas

Beach hotel near Las Canteras Beach
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Silken Saaj Las Palmas offers 70 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Silken Saaj Las Palmas. During your stay, you're just a quick walk from Las Alcaravaneras Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 2-minute drive from Santa Catalina Park and 6 minutes from Port of Las Palmas
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Silken Saaj Las Palmas.

This 4-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Silken Saaj Las Palmas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 18 for adults and EUR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (678 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
Silken Saaj Las Palmas Las Palmas de Gran Canaria
Silken Saaj Las Palmas
Silken Saaj Las Palmas
Hotel Silken Saaj Las Palmas Hotel
Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
Hotel Silken Saaj Las Palmas Hotel Las Palmas de Gran Canaria

Hotel Silken Saaj Las Palmas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 257 reviews" "
Rating 8 - Good. 86 out of 257 reviews" "
Rating 6 - Okay. 37 out of 257 reviews" "
Rating 4 - Poor. 13 out of 257 reviews" "
Rating 2 - Terrible. 6 out of 257 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
The stay was ok after having to move room after having a cockroach in the room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andzej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice design, super friendly staff. We came on the business trip, I was very happy with the hotel’s internet connection, possibility to work there without a connection worry. Only one down side, very noisy day and night as it is next to the busy road, no soundproofing.
Stayed 4 nights in Apr 2024

8/10 Good

paul

Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice hotel. Room comfortable and well equiped. About 2 mile walk into historic centre and a mile to beach area. If using public transport some buses stop close to the hotel. Global runa relaly good island bus service Hotel has nice rooftop area but pool is a plunge pool not a full swimming pool
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Spent a few days at the hotel, it's close to all the sights with lots to see and do in the area. Easy check in and out, staff were helpful.
Stayed 4 nights in Jan 2024

6/10 Okay

DOUGLAS

Liked: Room comfort
Mini Hotel scam
Arrived at the hotel about 2hrs early, so our room was not ready . OK . So thought we would put luggage in a luggage room . The receptionist then said we do have a room ready but you have to pay 12 euro if you want it . We did pay this as time saved on holiday is a good thing . We booked this hotel last year and it was a very nice room ....This room this time was smaller , a bit noisy as the gym was just above us , we were in this room for 7 nights but didn't want to complain. MY POINT IS THAT THERE WAS A ROOM READY, AS WE WERE IN IT AND FOR 7 NIGHTS, BUT WE WERE CHARGED 12 EUROS EXTRA FOR THIS ROOM. WHY? IT WAS NOT AS GOOD AS THE ROOM WE HAD LAST YEAR. Anyway we had a fantastic holiday but will not be staying at this hotel again ...Principle . We were charged for a room that was ready .
Stayed 7 nights in Jan 2024

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with view to beach.
Enjoyed the Silken Saaj in Las Palmas. The staff are its biggest asset. Thank you to all. Good location and close to local restaurants, shops and bus stops.
Stayed 2 nights in Jan 2024

6/10 Okay

Arash

Disliked: Cleanliness
Disappointing Experience - Noisy Location
I recently stayed at this hotel, and unfortunately, my experience left much to be desired. Here's a breakdown of my disappointing stay: Location: 2/5 The hotel is situated on a noisy street, which significantly impacted the overall comfort of my stay. The constant street noise made it challenging to relax, especially during the night. If you're sensitive to noise, I would recommend looking for alternative accommodations. Customer Service: 1/5 The level of customer service provided by the staff fell short of expectations. From the moment of check-in to various interactions throughout my stay, I found the staff to be unresponsive and unaccommodating. It's disheartening when the service does not match the hospitality one would expect from a hotel. Amenities - Pool Access: 2/5 One of the reasons I chose this hotel was the promise of a pool, which, unfortunately, turned out to be inaccessible during my stay. The staff did not provide any clear explanation or alternative solution, leaving me disappointed and without the amenities I had anticipated enjoying. In conclusion, my stay at [Hotel Name] was not up to the standard I expected. The combination of the noisy location, poor customer service, makes it difficult for me to recommend this hotel to fellow travellers. I hope the management takes these concerns seriously and works towards improving the overall guest experience.
Stayed 2 nights in Jan 2024

6/10 Okay

Norbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Alisa Mikhailovna Kurganova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Waltraud

Travelled with partner
proximity to the Cruise harbor! Roof top restaurant
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Just okay
We were excited about this stay after seeing the great pictures and reviews. However, it turned out just okay and a little disappointing. Pros: - Nice workers - Will hold luggage for you if needed - Breakfast had some variety - Good location if you want to be in the city center Cons: - No hot showers, was only lukewarm or room temp - The queen bed is two twin beds pushed together - Toilet was not fully flushed when we first entered - Mold in the shower - Towels seemed old and were starting to fall apart - There was a sea view but blocked by window shades
Stayed 2 nights in Nov 2023

10/10 Excellent

Tyler

Stayed 3 nights in Oct 2023

10/10 Excellent

Juan G.

Stayed 4 nights in May 2023

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas break
The staff were super friendly and helpful. The breakfasts were great. Nice views across rooftop bar. Modern minimalist style so no cosy corners!
Stayed 8 nights in Dec 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Room was big and clean -very close to city center and beach -lots of restaurants and shops around -lovely roof top terrace -good service, friendly staff
Stayed 7 nights in Nov 2022

10/10 Excellent

Karin

Stayed 3 nights in Nov 2022

10/10 Excellent

Chitra Bahadur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient
Stayed 7 nights in Aug 2022

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern. It has a calm beach right out front. Parking is easy to find however the parking meters are a nightmare make sure to ask the reception for a recommended parking lot. The hotel has an app where you can ask for all addition requests. Our unfortunately didn’t work during our 6 day stay but the reception took all our request without a problem. Check in was smooth and they kindly held our bags until the room was ready. Only reason I can’t give it a 5 star is because the shower was not well taken care of in our room. It was very spacious however the shower plate was not well taken care of. It’s a pity because it’s a gorgeous shower! The whole decor of the hotel was very nice.
Stayed 6 nights in Aug 2022

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2022

10/10 Excellent

Sami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel stay
A great 4 star hotel, rooms were clean and neat. Room interior design was very modern.
Stayed 7 nights in Aug 2022

10/10 Excellent

Shankar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1. Excellent location 2. Well maintained 3. Super courteous staff. Cons: 1. AC system needs checking 2. Road noise enters the room, which can disturb sleep.
Stayed 7 nights in Jul 2022

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, con una terraza muy linda. Le daria mas ambiente a la terraza, algo de música le caería bien y le colocaria luz fija a los pasillos ya que lo hace ver muy oscuro.
Stayed 8 nights in Apr 2022