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4.6 out of 5

"Fantastic hotel with great facilities. Breakfast included each morning is fantastic. " More

By a verified traveller on Sun 05 Jan 2020

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Standard Double Room (Spa access included)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Ocean View (Spa access included)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (Spa access included)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite (Spa access included. 3 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Sea View (Spa access included)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, Sea View (Spa access included)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bull Reina Isabel & Spa. During your stay, you're just a quick walk from Las Canteras Beach. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Roma, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a steam room
  • Steps from Las Canteras Beach and 4 minutes on foot from Santa Catalina Park

Bull Reina Isabel & Spa ratings based on 39 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bull Reina Isabel & Spa

Everyone (17) Couples (14) Family (1) Friends (1)
4 out of 5
Fantastic hotel with great facilities. Breakfast included each morning is fantastic.

Posted by on 5 Jan 2020

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4 out of 5

Posted by on 10 Dec 2019

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4 out of 5
Room a bit small but excellent hotel.Good to park and staff helpful

Posted by on 13 Nov 2019

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5 out of 5
Everything was just perfect but the coffee at the breakfast...

Posted by on 23 Jun 2019

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4 out of 5
new some updating to bring it to 21 century.......

Posted by on 19 May 2019

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5 out of 5
From the minute we arrived we were greeted by a member of staff who parked our car then took our luggage to our room .The receptionist was very welcoming. The staff in the restaurant had smiles on their faces whilst working very hard to make our visit as comfortable as possible. Breakfast was lovely and the evening buffet was fantastic value at 22 euros . situated right on the beach ,free sun beds and parasols on the beach.free use of the spa fantastic.

Posted by , from North wales on 24 May 2018

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5 out of 5

Great hotel a real find

Pros: The price !!! and facilities
Cons: Change the sun loungers maybe
Location: By the beach and some very good restaurants
The room was very clean and had all facilities required . The food at breakfast had a great selection and catered for all tastes. The staff were very good especially Moises who was bar man at the pool bar. He was first class and went the extra mile when ordering food ..... Great stay well done

Posted by , from Surrey England on 29 Aug 2017

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4 out of 5

Posted by on 26 Feb 2024

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5 out of 5
Nice hotel.

Posted by on 17 Feb 2024

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5 out of 5
In general everything in the hotel was perfect. The only irritating thing was that in the Internet pages (”Frequently asked questions”) it is said that the hotel offers transfer service from/to the airport provided that the customer contacts the reception before the flight. I sent a e-mail one day before but didn’t receive any answer.

Posted by on 13 Feb 2024

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Property Features

Bull Reina Isabel & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9386 square feet (872 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the eco-certified Bull Reina Isabel & Spa. Free self parking is available.

  • 225 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 9386 sq ft of conference space
  • 872 sq. m of conference space
  • Built in 1964
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Lift
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Roma – Overlooking the ocean, this restaurant serves breakfast and dinner.

Summum – This restaurant specialises in Fusion cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Hot tub in spa
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available

Hotel Names

  • Hotel Reina Isabel Las Palmas De Gran Canaria
  • Reina Isabel Las Palmas De Gran Canaria
  • Bull Reina Isabel & Spa Hotel
  • Bull Reina Isabel & Spa Las Palmas de Gran Canaria
  • Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
  • Travelife
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