4/10 Poor
Ricardo
Travelled with partner
3 Jan 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was ok. It was clean and the room did not smell bad at all. The thing I did not like is that I showed up after 1:00 am in the morning, the door was closed and the receptionist did not opend right away even do she knew it was very cold outside. After a good 10 minutes, I notice there was a phone outside wich I pick up to call. I have an pointment I said, then she ask me in a very unrush manner, your name, who do I reserve with and other unnessesary questions while we were freezing outside. Finaly she oppened the door, ask dor a credit card, and let is kow that there will be a $150 security deposit and that $15 parking fee will be deducted from it. I let her know that such a fee was not clearly specify when we purchased the reservation. When we were to our room, there were no watter bottle in it. I needes to take a pill and did not waana drink tap water. So mi wife went to the receptionist and asked for a water bottle. She say, they were $3 each. My wife told her what kind of joke was that. It has never in our life this has ever happened. She offered her a cup of water from inside. Once she brought it to me so I can take my pill, it just tasted like toilet water.
This a terrible place regarding service. I do not recomended to any one.
Ricardo
Stayed 1 night in Dec 2024
