Comfort Inn Lancaster at Rockvale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Lancaster at Rockvale

Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Interior entrance
Fitness facility
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Rockvale Outlets
    1 min walk
  • American Music Theatre Lancaster
    7 min walk
  • Amish Farm and House
    10 min walk
  • Lancaster, PA (LNS)
    24 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free breakfast
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Rockvale Outlets. Free WiFi in public areas and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the beds and the helpful staff
  • Just a 3-minute drive from Dutch Wonderland and 6 minutes from Sight and Sound Theatre
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1006 reviews" "
Rating 8 - Good. 313 out of 1006 reviews" "
Rating 6 - Okay. 98 out of 1006 reviews" "
Rating 4 - Poor. 36 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Traci

Liked: Cleanliness, staff & service
Staff was super nice and accommodating. The only complaint would be the doors did not seal and you could see the light and hear the sounds from the hall. And Even though there was a posted quiet time there were kids/teens running up and down the hall knocking on our door and running off.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Nice breakfast. Conveniently located. Overall very satisfied
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Liked: Amenities, property conditions & facilities
Flag put front needs to be replaced . It is coming apart and looks awlful
Stayed 4 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfort of the bed.
Stayed 3 nights in Aug 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

keran

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are ants all over the room. Water comes occasionally too hot, careful if traveling with kids. Breakfast is worst! Front staff does not even smile or say hi. I am not going back.
Stayed 2 nights in May 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serviceable hotel. Smelled a little musty but overall it was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that is was quiet, convenient, and easy parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel Everytime we come to see a show at a nearby location. It is close to shopping and plenty of food places. The continental breakfast is good. The rooms are clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kajal

Travelled with family and small children
Liked: Property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
clean and the beds were comfortable, but the room was so unappealing. Ugly tan/yellow cement walls without any decoration and no curtains -just very ugly shades. My daughter said it looked like a prison, which would have been funny if it wasn’t true
Stayed 1 night in Aug 2024

10/10 Excellent

Melvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean hotel
Stayed 2 nights in Aug 2024

8/10 Good

Lauren

Liked: Staff & service, room comfort
Comfortable stay but not the cleanest
Comfortable room, but felt a little odd with one small window with no curtains or window treatments (blackout shade works though!). The bed was very comfortable but some of the furniture/walls are old and beat up, and the fridge was dirty and leaky. Overall it was comfortable but just didn’t feel the cleanest of Comfort Inns. Staff was nice and breakfast and amenities were good. The property seemed pretty quiet overall, however the Rockvale shops complex surrounding the hotel seems almost abandoned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean .
Stayed 1 night in Jul 2024

6/10 Okay

Lani

Liked: Staff & service
Average accommodations. Good price. Beds are not particularly comfy and lumpy pillows.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location with plenty of dining and shopping choices near it. It was clean and the breakfast that was included was a very nice touch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
The room was spacious and very clean. The King bed was so comfortable! The bath was spotless and there was plenty of hot water for a relaxing shower. Front desk agents were helpful and friendly. This was our second time at this location and we would definitely stay again.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2024

8/10 Good

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. Near shopping centers.
Stayed 2 nights in Jun 2024