Comfort Inn Lancaster at Rockvale

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Lancaster at Rockvale

Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Interior entrance
Lobby
Fitness facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Rockvale Outlets
    1 min walk
  • The Meadows
    2 min walk
  • Lancaster Station
    18 min drive
  • Lancaster, PA (LNS)
    24 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free breakfast
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Rockvale Outlets. Free WiFi in public areas and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the location and the beds
  • Steps from Rockvale Outlets and 7 minutes by foot from American Music Theatre Lancaster
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 305 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled bad and air conditioner was very loud all ight long. Very old and dated
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Lancaster for two days. One night in the hotel. The place was clean, check-in was quick and friendly. Room was a bit older but very clean. Slept very well on the beds. Breakfast was better than average.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Do not contact me in any way, shape, or, form. We will never stay in another Comfort Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and quiet. Overall good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Machele

Stayed 2 nights in Sep 2024

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Disliked: Amenities
dated, horrible coffee, thin walls, sticky floors
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hav someone call me please about stay
The female employee that checked us in wad awesome! Breakfast in morning was a dissapointment. Sausage links were burn't to a crisp. Was a alot of new help different from previous stay Grass was being cut when we arrived. Next morning our car was covered with grass clippings. I had car detailed b4 trip No excuse for that. Had 2 hav it cleaned soon as we got home Don't plan to stay again. Asked 4 someone 2 contact me but they didn'
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the fact that the handicap bathroom had a bathtub instead of a walk-in shower, I would’ve appreciated a mirror over the desk to be used as a dressing table.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, North Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
We felt safe and the rooms were clean.
Stayed 2 nights in Sep 2024

4/10 Poor

harry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
no room service
Stayed 2 nights in Sep 2024

4/10 Poor

Deanne

It was dirty and you had to ask for clean towels and wash rags and still didn’t get them pool was broke halls were dirty and our tub leaked
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great mattress
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark, Dripping Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and peaceful
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff associates were friendly. The breakfasts were very good. The bed was very comfortable. The carpet in the room needed to be shampooed, as it dirtied the bottoms of my bare feet. The shower/tub needed grab bars and an in-tub mat. I requested a tub seat, and the one that was provided was old, wobbly and unusable. The walls in the room could have used some wall decorations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The ants in the room although they sprayed when I told them
Stayed 1 night in Aug 2024

10/10 Excellent

Yakov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were extremely fortunate to find this. It’s a great location for visiting the Amish country.
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked having easily accessible room. Cleanliness, friendly staff. Room smelled musty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Diane, jersey city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They no longer provide maid service but whatever you need you can get from the front desk. For me this was acceptable
Stayed 2 nights in Aug 2024