Timber Ridge Lodge and Waterpark

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Timber Ridge Lodge and Waterpark

Water park
View from room
1 bedroom, premium bedding, pillow-top beds, iron/ironing board
Golf
1 bedroom, premium bedding, pillow-top beds, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    1 min walk
  • The Hungry Moose
    1 min walk
  • East Troy Bus Station
    22 min drive
  • Kenosha, WI (ENW-Kenosha Regional)
    38 min drive

Room options

Standard Room

  • 70 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Bdrm Countryside - 6 waterpark pass

  • 90 sq m
  • Studio
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Timber Ridge Lodge and Waterpark

Family-friendly ski aparthotel with a full-service spa
Enjoy the slopes and an indoor pool at Timber Ridge Lodge and Waterpark during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and a jetted tub, while offering a dining area and a sitting area. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Housekeeping is available on request.
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club, and a sauna.

Children under 6 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Timber Ridge Lodge and Waterpark. During your stay, you're just a quick walk from Moose Mountain Falls Waterpark. You'll find features like free self parking, plus a full-service spa and an indoor pool. This comfortable aparthotel has 223 apartments on 4 floors. Each apartment offers a jetted tub and a kitchen.
  • Each apartment offers a kitchen, a fireplace, and a patio
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body wraps, or aromatherapy at WELL Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, an outdoor tennis court, and a gym
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Steps from Moose Mountain Falls Waterpark and 8 minutes by foot from Dan Patch Stables
Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available.

This 3.5-star Lake Geneva aparthotel is smoke free.

Smokeys Bar-b-que House - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Hungry Moose Food Court - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Ski

  • Close to a ski area
  • Ski storage
  • Ski equipment hire
  • Skiing lessons on site
  • Downhill skiing on site

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Manicures and pedicures
  • Facials
  • Aromatherapy
  • Outdoor treatment area
  • Body wraps
  • Body scrubs
  • Couples treatment room(s)
  • Body treatments

Internet

  • WiFi available

Parking and transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options
  • Limo/town car service

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Smokeys Bar-b-que House
  • Hungry Moose Food Court

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Water dispenser
  • Cookware/dishes/utensils
  • Freezer
  • Coffee/tea maker
  • Cleaning supplies

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow-top mattress
  • Rollaway/extra beds: USD 16.28 per night

Bathrooms

  • Bath or shower
  • Jetted
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 37-inch LCD TV with cable service
  • Games room

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Conference space (3498 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Fireplace in reception
  • 24-hour front desk
  • Free local calls

Location highlights

  • In a rural location
  • In a regional park

Things to do

  • Water park
  • Health club
  • Outdoor tennis courts
  • Indoor tennis courts
  • Waterslide
  • Lazy river
  • Snow sports gear
  • Fitness facilities nearby
  • Golf buggy
  • Archery on site
  • Golf on site
  • Volleyball on site
  • Tennis lessons on site
  • Snowshoeing on site
  • Snowboarding on site
  • Tennis on site
  • Golf driving range on site
  • Fitness classes on site
  • Horse riding on site
  • Waterskiing nearby
  • Sailing nearby
  • Ecotours nearby
  • Kayaking nearby
  • Snowmobiling nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 223 rooms
  • 4 floors
  • 1 building

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.28 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Spa tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 24 and close September 02.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1387 out of 2605 reviews" "
Rating 8 - Good. 770 out of 2605 reviews" "
Rating 6 - Okay. 256 out of 2605 reviews" "
Rating 4 - Poor. 111 out of 2605 reviews" "
Rating 2 - Terrible. 81 out of 2605 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Urszula

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Urszula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Could be better
Stayed 1 night in Sep 2024

8/10 Good

Sushant

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adianez

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Erin

Travelled with group
Liked: Amenities
Rooms were a bit dirty when we walked in. Crumbs on the counter, broken refrigerator compartment, copious dust on the dining table bench.
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Stayed 1 night in Sep 2024

10/10 Excellent

Shari, Streamwood

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My 2 year old grandson had a blast with the activities, like cookie decorating, dance party and pj story time. The 2 activity ladies, Gogo & Kamara were an absolute delight and he loved them. They interacted with him and helped him meet and greet the chipmunk mascot. We were so impressed by them. The overall experience for the 2 nights was fantasic!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samara

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon M

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, great activities and outstanding restaurant!
Stayed 2 nights in Aug 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Property conditions & facilities
Check in was at 4pm, but we had to wait a long time to get access to our room. They said they were short handed and couldn’t get them cleaned fast enough. The sofa had food in it. The walls were very thin and we could hear the neighbors all night/morning long. We ended up leaving at 420am cause it was too loud. The waterpark areas inside and out were a lot of fun. I’d go back for a day pass only!
Stayed 1 night in Aug 2024

10/10 Excellent

Ambuj

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet, Wauconda

Stayed 1 night in Aug 2024

10/10 Excellent

Andres A

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Breanna

Stayed 1 night in Aug 2024

10/10 Excellent

Wojtek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
As always, we had a fantastic time! I love how the rooms have a kitchen, we were able to make breakfast every morning. On site dining is delicious, the waterpark is spotless. The bathrooms at the waterpark are spotless. And they stay spotless all day, Timber Ridge is really on top of keeping up with cleanliness, which I appreciate!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyn

Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Fireplace didn’t work screws in the tub cut my grandson. Dishwasher was messed up.
Stayed 2 nights in Aug 2024

6/10 Okay

Sunil

Travelled with family
Liked: Cleanliness, room comfort
Overall pleasant stay
Stayed in 2 bedroom suite. Overall room condition was good with few complaints, such as shower head on main floor was very slow. No water pressure at all. The kitchen is good, but we had an issue with coffee maker. It was broken. Hotel replaced it on 2nd request. The water park is awesome for family with younger age kids. Fireplace is a nice touch to the park. Food was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

8/10 Good

Krista

Travelled with family
Disliked: Cleanliness
Great waterpark, average room
The lodge was nice for our kids, especially since Lake Geneva was closed due to harmful levels of bacteria / algae bloom. The waterpark was perfect and lifeguards were excellent. Our room was dirty and clearly not thoroughly cleaned. The kitchen especially was dirty and the stove had grime on it. I was disappointed in that aspect, but happy with our choice to stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, amenities
Hotel staff is very friendly. Many things to do during our stay. From swimming, mini golf, arcade. Lots of fun. 2nd time staying here. 1st time was wonderful, which is why we returned again. This time, room was a bit disappointing. Refrigerator was very loud, a/c unit in living room was very loud, like mechanically loud (every few minutes it would have "hissing" noises) and the toilet kept running which you could hear through the walls in the bedroom. All the constant noise made it difficult for my family to fall asleep or stay asleep. The mattress topper on the pull out couch was extremely stained. There was a silver fish in the kitchen. And two huge black beetles in the room. Thank God I have boys so they didnt seem to mind them so much. I'll definitely think twice this time before returning. It was a great price and to have a kitchen was the clincher to booking here. 1st time here I gave it 5 stars, this time 3.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I was surprised to find the rooms as nice as they are
Stayed 1 night in Aug 2024