Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

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Dates

December 2024

January 2025

Premium bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Pool

Gym

Breakfast included

Housekeeping

Laundry

Explore the area

402 N Martin Luther King Hwy, Lake Charles, LA, 70601

Northgate Shopping Center
13 min walk
Tasterite Jamaican Restaurant
9 min walk
Lake Charles Station
5 min drive
Lake Charles, LA (CWF-Chennault Intl.)
9 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Sleeps 2
1 King Bed

Suite, 1 King Bed, Jetted Tub

Sleeps 4
1 King Bed

Suite, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with free breakfast, in the vicinity of Children's Museum Lake Charles

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel. During your stay, you'll be within walking distance of Northgate Shopping Center. Free breakfast, free WiFi in public areas, and free self parking are available.

Free buffet breakfast offered
Free WiFi
Free self parking, extended parking, and RV/bus/truck parking
Take a swim in the outdoor pool or soak in the spa tub
Amenities include a front-desk safe, a business center, and a meeting room
Onsite recreation includes a 24-hour gym
Just a 5-minute drive from Children's Museum Lake Charles and 5 minutes from Lake Charles Civic Center

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel. Free self parking is available.

This Lake Charles hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free extended parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast

Things to do

24-hour fitness centre
Outdoor pool
A hot tub

Family friendly

Laundry facilities
Microwave
Outdoor pool
Fridge

Conveniences

Banquet hall
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff

Business services

Business centre
A meeting room

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Premium channels
Satellite channels
TV

Food and drink

Coffee/tea maker
Microwave
Fridge

Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9 AM to 9:30 PM.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lake Charles

Holiday Inn Express Lake Charles

Holiday Inn Express Lake Charles Hotel Lake Charles

Lake Charles Holiday Inn

Holiday Inn Lake Charles

Holiday Inn Express Hotel Suites Lake Charles

Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel

"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

Brendan

Travelled with family, Travelled with family and small children

17 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Traveling with my family across country and booked this hotel ahead of time. Hotel didn’t notify me until checking in at 2am that the power would be out in the morning. This is a massive inconvenience cause this was a day we had planned on resting up and leaving later in the morning, instead we had to get up at 5am so we could shower and get ready. We are now exhausted and this has put a massive damper on our trip. Horrible guest service, you should have notified all guests of this outage. I work in hotels and that was poorly done. Hotel room was dirty and stains on sheets, AC wasn’t functioning properly. Just overall not a good time at all. Wouldn’t recommend.

Stayed 1 night in Sep 2024

6/10 Okay

Cherita

Travelled with family

14 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The room was nice the only bad thing was the bathtub was very old and felt like you where going to break it if you weigh more then 300 my husband is a big guy and he was very scared to shower

Stayed 5 nights in Aug 2024

10/10 Excellent

Rose

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Room was clean staff friendly

Stayed 1 night in Sep 2024

10/10 Excellent

Antoniio

9 Sept 2024

Very nice and clean. Service was great!

Stayed 2 nights in Sep 2024

8/10 Good

Gordon, Bisbee

9 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Tawanda, Humble

Travelled with partner

9 Sept 2024

Many repairs needed. Tv Bathroom light Room smelled like smoke

Stayed 2 nights in Sep 2024

8/10 Good

Jimmy

Travelled with group

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Dave

Business traveller

2 Sept 2024

Liked: Staff & service

Room

A strong musty smell in the room was hard to sleep

Stayed 1 night in Aug 2024

6/10 Okay

Vanetta

Travelled with family

24 Aug 2024

Liked: Staff & service

The lights fixtures in the rooms and tub had some rust and stains but other wise the room was clean

Stayed 1 night in Aug 2024

8/10 Good

Antonia

23 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

brian

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

It was great, and nice staffing

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but I prefer

The room was clean, the breakfast was nice and the staff was friendly. This was not bad for a 2-star hotel. However, I prefer to have the luxury of hotels or the experience thereof.

Stayed 1 night in Aug 2024

6/10 Okay

Kandyce

Travelled with family

18 Aug 2024

Liked: Staff & service, property conditions & facilities

The staff was really nice. Breakfast was average. We booked through Expedia and we did not get the room we paid for because it was already booked and the hotel wouldn’t give us our money back. The hallway was 83 degrees and her reason was “heat rises” ok I know this but the unit in the hallway wasn’t working. The unit in our room kept it barely comfortable and when I say “comfortable” I mean we could have slept without blankets. I wasn’t very impressed and I won’t be staying there again but they staff was very nice until I said something about the unit in the hallways then I knew it was pointless to bring anything else that wasn’t right to her attention. Definitely wasn’t worth $160.00

Stayed 1 night in Aug 2024

8/10 Good

Librado

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

4/10 Poor

Orville

16 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Go somewhere else

Musty, toilet leaking water on floor, TV Volume broken, only can get 2 towels at a time. When called desk, they stated there was nothing they could do about my issues. No credit, no refund, just deal with the issues. Also not in best part of town. Pass this place by. Spend a little more and go somewhere else.

Stayed 1 night in Aug 2024

8/10 Good

Jessica, moody

Travelled with family and small children

11 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Convenient location. Easy check in process. Good breakfast. Not enoygh towels in the room for all guests and they wouldn't give anymore until we brought down a dirty one.

Stayed 1 night in Aug 2024

6/10 Okay

Kim

Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, amenities

Staff was nice and everything was very clean.

Stayed 1 night in Aug 2024

10/10 Excellent

Kaleb

11 Aug 2024

Stayed 1 night in Jul 2024

4/10 Poor

Iyanna

10 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Nidia

Travelled with family

5 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Porfavor no vayan Solo le di dos estrellas Por q el personal es amable y tratan de ayudarte y darte servicio dentro de sus posibilidades Pero el hotel terrible 😢

Stayed 1 night in Aug 2024