Hotel & Spa El Castell de Ciutat

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub

Bar

Pool

Pet-friendly

Spa

Parking included

Explore the area

Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700

Torre Solsona
6 min walk
Cafè de la Mare
4 min walk
Burton's Station
59 min drive
La Seu d'Urgell (LEU)
17 min drive

Room options

Premium bedding, free minibar, in-room safe, individually decorated

Standard Double or Twin Room, Mountain View

24 sq m
Mountain view
Sleeps 2
1 Queen Bed

Royal Suite, Mountain View

98 sq m
Mountain view
Sleeps 4
2 King Beds

Junior Suite, Mountain View

47 sq m
Mountain view
Sleeps 3
1 King Bed

Deluxe Double or Twin Room, Mountain View

33 sq m
Mountain view
Sleeps 2
1 King Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Riverwalk hotel with 2 restaurants and a full-service spa

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Hotel & Spa El Castell de Ciutat offers 38 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This La Seu d'Urgell hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, printers, and complimentary newspapers. Additionally, rooms include free minibar items and safes. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELLNESS & SPA EL CASTELL has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.

During your stay at Hotel & Spa El Castell de Ciutat, you're just a quick walk from Torre Solsona. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.

Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free valet parking and self parking
Enjoy a bite to eat at Restaurante Tapies, a fine-dining restaurant that serves local cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools or soak in the spa tub
Indulge with manicures and pedicures, Swedish massages, or body treatments at WELLNESS & SPA EL CASTELL
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes hot springs, a gym, and a steam room
6 minutes by foot from Torre Solsona and a 4-minute drive from La Seu d'Urgell Cathedral
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls and litter boxes

Hotel & Spa El Castell de Ciutat offers its guests a full-service spa, hot springs, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. An outdoor pool, a spa tub, and a fitness center are also featured at the business-friendly Hotel & Spa El Castell de Ciutat. Free self parking and valet parking are available.

This 4-star La Seu d'Urgell hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurante Tapies - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Restaurante Katia - This bistro specializes in local cuisine. Open daily.

Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free secured, covered self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
On-site parking options include a carport and a garage

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
2 restaurants
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Restaurante Tapies
Restaurante Katia

Things to do

Archery
Designer shops
Fitness centre
Free bike hire
Full-service spa
Hot springs
Indoor pool
Outdoor pool
Private picnics
Private winery tours
Sauna
A hot tub
Steam room
Wine-tasting room
Winery release events

Family friendly

Cots/infant beds (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf cart
Golf clubhouse
Golf clubs
Golf lessons with a pro
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance
Turndown service
Wedding services

Business services

Conference centre
Meeting rooms - 4

Outdoors

Garden
Nature reserve
Terrace

Spa

2 hot springs
4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hot springs open from 9:00 AM to 8:00 PM
Hot springs water temperature (Celsius) - 32
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Stairwell handrail height (centimetres): 110
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 120
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Couples dining
Fireplace in reception
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Cots/infant beds (surcharge)
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Bidet
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

24-inch TV
Digital channels
iPod dock
MP3 dock

Food and drink

Champagne service
Free minibar
Local meal delivery service

Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Printer
Restaurant dining guide
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 15 per pet, per night
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls and litter boxes are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 50.0 per day.

Cribs (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 25.0 per day
Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Front desk staff will greet guests on arrival.

Property Registration Number HL-000475

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Hot springs access available from 9:00 AM to 8:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castell Ciutat

El Castell Ciutat

El Castell Ciutat Hotel

El Castell Ciutat Hotel La Seu d'Urgell

El Castell Ciutat La Seu d'Urgell

El Castell De Ciutat Hotel La Seu d`Urgell

El Castell De Ciutat Spain/Catalonia

& Castell Ciutat Seu D'urgell

Hotel Spa El Castell de Ciutat

El Castell de Ciutat Relais Chateaux

Hotel & Spa El Castell de Ciutat Hotel

Hotel & Spa El Castell de Ciutat La Seu d'Urgell

Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Hotel & Spa El Castell de Ciutat Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Verified traveller

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.

Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with pets

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.

Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in Catalonia!

We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!

Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with partner

10 Aug 2024

Liked: Cleanliness, amenities

What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!

Stayed 1 night in Aug 2024

10/10 Excellent

gemma

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't do enough to help

The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.

Stayed 1 night in Aug 2024

6/10 Okay

zbigniew

28 Jul 2024

Liked: Staff & service

Short stay

It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more

Stayed 2 nights in Jul 2024

10/10 Excellent

Miri

23 Jun 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2024

2/10 Terrible

ann

5 Jul 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed. The Hotels.com Gold team failed

We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!

Stayed 1 night in Jul 2021

10/10 Excellent

Jorge

8 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

10 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

10/10 Excellent

expedia

9 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

19 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

10/10 Excellent

Aviv

5 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner

6 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A high-end hoteol, not in a modern style; rather, an older, classic style. Wood, furniture, carpet in the room, turn-dwn service in the evening - that kind of thing. Lovely! The staff were friendly and helpful - overall lovely!

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

25 Oct 2018

Liked: Property conditions & facilities

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

16 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2018

10/10 Excellent

Kathryn, Brooklyn NY USA

16 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We started our trip to Spain at El Castell de Ciutat. After a beautiful drive through the countryside, after landing in BCN, we were greeted by gracious staff, at the gorgeous hotel. We were jet lagged, but the hotel staff helped us orient to our new location with helpful advice and wonderful service. We had lunch in the hotel's restaurant, and were NOT disappointed. Delicious! Over the next three days we enjoyed the views, the food, the pool, and the surrounding towns. When we moved on to our next hotel, we couldn't help but be disappointed by comparison to El Castell de Ciutat! HIGHLY RECOMMEND!

Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

25 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar.

Stayed 2 nights in Jun 2018

10/10 Excellent

Anthony

19 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay !

An absolutely beautiful hotel in a gorgeous position. Our only complaint was the uncomfortably hot bedroom. The staff were aware of the problem , and the manager personally apologised to every guest, what a lovely gesture ! We will definitely return.

2/10 Terrible

Needs renovatio, USA

20 Mar 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Needs renovation

The hotel is very old and needs badly a renovation. I would never come back, it was not what I was expecting. The staff at the reception were very kind. It's close to airport and there is nothing to do around that area of the city.

10/10 Excellent

Leah

13 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My stay here was a delight. All the staff we met were, without exception excellent. The rooms are very traditional in style but due to the location, it works well. The view from our bedroom was stunning. The hotel has everything that you need and as its small, it feels quiet and relaxing. The food is very good quality and not overly priced. Little touches everyday in the room such as home made biscuits and a decanter of port on our arrival made it extra special. The spa is good and has all the services you would expect. Overall, an excellent hotel that I would highly recommend.

10/10 Excellent

Verified traveller

4 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with stunning view

Very relaxing, with good food in the restaurants, superb outdoor pool.

10/10 Excellent

Alfredo, USA, Honduras, Spain

26 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It has been my fourth time, and it was great. It needs a little of maintenance in the jacussi wood arounds as well as the main pool.

10/10 Excellent

Verified traveller

24 May 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great stay. Pretty scenery.

10/10 Excellent

home in france, m

28 Jun 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely as Ever

My husband and I stayed at the hotel 20 years ago and have always wanted to return. The setting is spectacular and the staff & service Are super. Black ink risotto as delicious as remembered. Rooms are comfortable but could do with an update....