2/10 Terrible
Tom O.
22 Mar 2025
PGA West
We stayed at this house with another couple for 2 weeks. House is in need of major maintenance including plumbing,carpet,painting, etc. Major complaints:1)Management co. did not notify guard gate of our arrival and the entry key was not in the lockbox.2)All 4 propane tanks were empty so could not use the grill, firepit or patio heaters. Cushions on patio missing.Hot tub took 2 hours to heat up.*3)Kitchen icemaker was frozen solid. No water pressure in kitchen faucet. Foil, saran wrap,baggies Keurig cups were all missing.Oven light and ceiling light out.*4)Master shower was only scalding hot water with no cold.Ants found crawling on my toothbrush.Carpet was dirty and beyond repair.5)Second bedroom had no cold water faucet and toilet would not flush properly.6)Each closet only had one plastic hanger and 3 wire hangers. We had to buy more at store.7)Hot water in whole house will last only 10 minutes.*The instruction manual states gas grill was attached to natural gas(but has been capped off and replaced with a propane tank which was empty) and kitchen would have foil, saran wrap, baggies and Keurig cups but none was provided(we had to buy all this).Management sent a maintenance man to repair issues but he only fixed the icemaker and 1 lightbulb stating the owner had to approve all other requests which never occurred.Bottom line: Nobody should every rent this property until these issues have been corrected and understand that the mgmt co. will never help you!
Tom O.
Stayed 14 nights in Feb 2025