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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Aerial view
Sports facility
Free minibar, in-room safe, desk, soundproofing
Shopping centre
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Mall
    ‪2 min walk‬
  • Sunway Lagoon Theme Park
    ‪4 min walk‬
  • Sunway Pyramid Convention Centre
    ‪9 min walk‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪19 min drive‬

Room options

View all photos for Deluxe Plus Executive

Deluxe Plus Executive

Deluxe Plus Executive

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Staycation - Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Staycation - Deluxe Plus

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Free minibar, in-room safe, desk, soundproofing

Family Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Park

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Plus Executive Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive Park

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Sunway Pyramid Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (781)
The price is €112
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Sunway Pyramid Hotel

About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Hotel connected to the convention center in Bandar Sunway with free local shuttle
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers 401 air-conditioned accommodations with free minibar items and safes. LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
With your stay at Sunway Lagoon Hotel (formerly Sunway Clio Hotel), you're connected to the convention center and just a quick walk from Sunway Pyramid Mall. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Sunway Pyramid Mall and 11 minutes by car from Mid Valley Megamall
  • Free local-area shuttle service
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Sunway Lagoon Hotel (formerly Sunway Clio Hotel) also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Petaling Jaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 88.00 for adults and MYR 44.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 61
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 148.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88.00 for adults and MYR 44.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per night
  • Rollaway bed fee: MYR 148.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 470 reviews" "
Rating 8 - Good. 179 out of 470 reviews" "
Rating 6 - Okay. 26 out of 470 reviews" "
Rating 4 - Poor. 12 out of 470 reviews" "
Rating 2 - Terrible. 9 out of 470 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yazild Muzaffar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Requested for extra pillows through front office desk. Message was relayed to the housekeeping dept but HOUSEKEEPING dept did not fulfill my request until I have to make another phone call to the front office desk.
Stayed 5 nights in Oct 2024

10/10 Excellent

Avelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good but no spa
Stayed 6 nights in Oct 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. You should include small hand towels )missing from he room).
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with massive shopping malls and a theme park within 5mins walk.
Stayed 2 nights in Sep 2024

6/10 Okay

Jasper

Travelled with family, Business traveller
Liked: Cleanliness
Wide variety of nearby shopping and restaurant options.
Stayed 3 nights in Sep 2024

2/10 Terrible

Winli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikneswari

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.. accomodating staffs.. and beautiful hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great Sunway hotel
This hotel is one of the smaller Sunway hotels. The dining and in house facilities reflect that. It is however very handy to the mall, with the entrance virtually just off the lobby. As with all hotels in this family the rooms are great and of generous size.
Stayed 1 night in Aug 2024

6/10 Okay

Neil

Business traveller
Unfortunately I did not have any hot water on the last day, the water was not hot there was no water
Stayed 4 nights in Aug 2024

4/10 Poor

CRIMMINS

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk staff
Pre paid for a room with king sized bed. First I was told they were putting me in a different hotel, after I said I wanted to stay in the hotel I booked they then told me (not asked) that my room was two single beds. Initial check in I was ignored until someone went to back room to get the desk staff out, then halfway through check in he abruptly told me someone else would finish my check in, as he then detoured to end of front desk to start checking in aircrew. Made me feel like bottom priority, I have stayed at this hotel many times but this will now be last time I stay at this hotel, so rude.
Stayed 2 nights in Aug 2024

10/10 Excellent

CRIMMINS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ignatius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Wai Bee

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Dennis

Business traveller
Disliked: Room comfort
Room was okay but super noisy. Could hear loud music and people speaking and shouting. The walls must be made of paper…
Stayed 3 nights in Aug 2024

8/10 Good

Leigh Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Did not accommodate when we wanted to extend our stay
Stayed 4 nights in Jul 2024

6/10 Okay

Salem

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

RAYCHEAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of money
Clean and spacious. Convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Addison

Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good quality
Great and clean room. Amazing location. Would come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunway Lagoon Hotel is my go-to Kuala Lumpur accommodation due its convenience of location, the friendliness and professionalism of the staff, and its value.
Stayed 3 nights in Jul 2024

10/10 Excellent

June

Stayed 3 nights in Jun 2024

8/10 Good

SOAK WAN

Liked: Cleanliness, property conditions & facilities
Convenient to get around the area for food and shopping
Stayed 8 nights in Jun 2024

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet for 88 ringetts was mediore at best. I felt totally ripped out in terms of value for having my laundry done at the hotel What cost me $5 in Bali cost me $63 at this hotel. This is outrageous and I do not plan to stay here again because of it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and overlooking the water park. Attached to a big mall with lots of dining options. Absolutely loved our stay.
Stayed 3 nights in May 2024