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Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Multiple Beds (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Room, 1 Double Bed, View (Pilatus view)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room, 2 Single Beds, View (Pilatus view)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at ibis Luzern Kriens, you're just a quick walk from Messe Luzern. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • 7 minutes on foot from Messe Luzern and a 4-minute drive from Museum Sammlung Rosengart
  • Pets welcome for a fee

ibis Luzern Kriens ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Luzern Kriens

Everyone (19) Couples (6) Family (4)
4 out of 5

Posted by on 3 Jun 2024

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Comment from Hotel Management

16 Jul 2024 by S. Samil Benli - General Manager

Dear Sandra, Thank you very much for your positive rating. We hope to welcome you back again at the nearest future. Sincerely,

4 out of 5
Zu laut

Posted by on 2 Feb 2024

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5 out of 5
Alles gut

Posted by on 26 May 2023

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Comment from Hotel Management

27 Jun 2023 by S. Samil Benli - Direktor

Sehr geehrter Christian, zunächst einmal vielen Dank für Ihre freundlichen Kommentare. Es ist immer ein Vergnügen, so ein schönes Feedback zu erhalten. Wir freuen uns, wenn wir Sie auch bei Ihrem nächsten Besuch in Luzern wieder bei uns begrüssen dürfen.Mit freundlichen Grüssen

3 out of 5

Posted by on 30 Dec 2022

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5 out of 5
Es gibt nichts zu beanstanden. War wie zu erwarten, alles bestens

Posted by on 5 Dec 2022

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Comment from Hotel Management

9 Jan 2023 by Alexander Svab – Direktionsassistent

Sehr geehrter René, Vielen herzlichen Dank für Ihre positive Bewertung. Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten. Wir hoffen Sie bald wieder bei uns willkommen zu heissen. Mit freundlichen Grüssen,

4 out of 5
Sehr freundliches Personal! Preis-Leistungsverhältnis sehr gut. Man hätte sogar eine Passepartout Tageskarte vom Hotel bekommen, was leider über die Buchung bei ebookers.ch nicht ersichtlich war.

Posted by on 21 Nov 2022

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Comment from Hotel Management

9 Jan 2023 by Alexander Svab – Direktionsassistent

Sehr geehrte Martina Vielen Dank für Ihre tolle Bewertung! Es freut uns dass Sie mit den Leistungen zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen,

4 out of 5
Preis Leistung Top

Posted by on 28 Oct 2022

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4 out of 5
Für einen Zwischenhalt war das Hotel okay. Würde dieses wieder benützen.

Posted by on 11 Aug 2022

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Comment from Hotel Management

15 Aug 2022 by Alexander Svab – Direktionsassistent

Sehr geehrter Denis, Vielen Dank für Ihre tolle Bewertung! Es freut uns dass Sie mit den Leistungen zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Alexander Svab – Direktionsassistent

5 out of 5
war ein angenehmer aufenthalt

Posted by on 29 Mar 2022

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Comment from Hotel Management

12 Apr 2022 by S. Samil Benli - Direktor

Sehr geehrte Lara, Vielen herzlichen Dank für Ihre sehr nette Bewertung. Es freut uns sehr zu lesen, dass Sie einen schönen Aufenthalt bei uns hatten. Wir hoffen Sie bei der nächsten Gelegenheit nochmals bei uns zu begrüssen. Mit besten Grüssen

5 out of 5

Posted by on 7 Mar 2022

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Property Features

As a guest of ibis Luzern Kriens, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Ibis Luzern Kriens also features complimentary newspapers in the lobby, express check-in, and express check-out. For a fee, parking is available. This 3-star Kriens hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Luzern Sgv Station (4 km / 2.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Luzern Kriens offers 69 accommodations with minibars and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to noon.

Hotel Bar – On-site bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 35.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 14.00 per night (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per stay
  • Rollaway bed fee: CHF 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Luzern
  • ibis Luzern Hotel
  • ibis Luzern Hotel Kriens
  • ibis Luzern Kriens
  • Accor Luzern Kriens
  • Ibis Luzern Kriens Canton Of Lucerne, Switzerland
  • Ibis Luzern Kriens Hotel Kriens
  • ibis Luzern Kriens Hotel
  • ibis Luzern Kriens Hotel
  • ibis Luzern Kriens Kriens
  • ibis Luzern Kriens Hotel Kriens

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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