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Hotel Start

3.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel Start

Reception
Lobby
Exterior
Lobby
Triple Room, 3 Single Beds | Living area

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Kapelanka 60, Krakow, Lesser Poland, 30-347
  • ICE Krakow Congress Centre
    4 min drive
  • Sanctuary of Divine Mercy
    5 min drive
  • Dragon's Den
    8 min drive
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Single Room, 1 Single Bed

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room

  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room, 3 Single Beds

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property

Hyatt Place Krakow

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (107)
The price is €52
for 1 night
includes taxes & fees
12 Jan - 13 Jan
Hyatt Place Krakow

About this property

Hotel Start

Pet-friendly hotel with free parking connected to the convention center in Kraków
A restaurant, a bar/lounge, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Change of towels is available on request.
Hotel Start offers 67 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and change of towels can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Start, you'll be connected to the convention center and within walking distance of Sanctuary of Divine Mercy. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 8 minutes by car from Wawel Castle and 8 minutes from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Start. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in Polish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: PLN 18 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1259 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 68.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 18 per person
  • Airport shuttle fee: PLN 130 per vehicle (one way)
  • Pet fee: PLN 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 68.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Start offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Start
Hotel Start Krakow
Start Hotel
Start Krakow
Start Hotel Krakow
Hotel Start Hotel
Hotel Start Krakow
Hotel Start Hotel Krakow

Hotel Start Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 137 reviews" "
Rating 8 - Good. 41 out of 137 reviews" "
Rating 6 - Okay. 32 out of 137 reviews" "
Rating 4 - Poor. 24 out of 137 reviews" "
Rating 2 - Terrible. 25 out of 137 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

4.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yurek, Sacramento,ca USA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good service.very bad!! Poor service,don’t book this hotel I very not satisfied
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good attentive staff but hotel need renovation.Quite cheap price it's easy to find rooms there even with short notice.
Stayed 1 night in Sep 2019

8/10 Good

Dmitry

Liked: Staff & service, property conditions & facilities, room comfort
Nice place to crash with free breakfast
I should say that if you are going to this hotel and expect a luxury service - please don't do it. It's not up to "western" standards and all that. But at the same time - it's a comfy hotel, with breakfast included, moderately clean - works out if you plan to stay for a few night - not a problem. Yes, it's a bit further away from center, but at the same time you can find that it's very peaceful and quiet there.
Stayed 3 nights in Jun 2019

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very hot our room was on the 1st floor the parking lot heavy traffic we did not feel safe keeping the windows open all night. We came homr one night at 10pm there was loud group of young men running around with no shirt. My roommate had a fall i asked for ice was told they don have a freezer.
Stayed 2 nights in Jun 2019

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good price quite close to the center and very nice staff. Basic room basic breakfast but what more you want if you out and about and sleep there only.
Stayed 4 nights in May 2019

8/10 Good

Georgia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value for money solution
At first disappointing because of the bad exterior and interior condition, but in the end this was the only problem. Otherwise, the service is fair, the cleanliness ok and the breakfast very good for a budget hotel.
Stayed 4 nights in Oct 2018

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
overall a good basic hotel , decor poor but everything working,. food and staff service good. convinient tram stop to town just outside hotel
Stayed 3 nights in Jun 2018

10/10 Excellent

Thais, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, very clean
Staffs very kind and helpful. Breakfast very nice as well
Stayed 1 night in Jan 2018

2/10 Terrible

Terry, uk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hard beds no kettle curtains too small
Had to change our tiny room as the sockets hung out of the wall & there was bare wires on the lamp No smoke detectors just back plates. Couldnt stand in front of the loo as the sink overhang it New room was bigger but had the same socket problem but a bigger bathroom with a broken shower head & we had to lock the door just to keep it shut Didnt see a cleaner for the 4 days we were there The beds were rock hard & the curtains didnt cover thevwindow gap The milk at breakfast was warm & tea & coffee were not No kettle/tv or ac
Stayed 3 nights in Jun 2017

2/10 Terrible

C Taylor, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there!
The hotel isn't a hotel it's an old hospital and is used for students and residents living there, the bed rooms are dirty, the beds was disgusting and flee infested, the launderer was old and in very bad condition, the bathrooms was dirty and broken, the overall hotel was in very bad condition, the windows was broken and bordered up. The smell was overwhelming coming from the rooms around the building, the only good thing about it was the Wi-fi.

8/10 Good

Tse, Hong kong

Great location
Good price and satisfactory condition

8/10 Good

Bala, Hong Kong

Liked: Staff & service, property conditions & facilities
Great price with good location
The room wasnt good at my first stay. There was no air-con and windows. Then the next day the staff changed the room for me which was very fine. Overall feeling was good!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I would book again for this price

4/10 Poor

Laurence, United Kingdom

Old but adequate
Okay for what I paid, but it's really showing it's age, it's like stepping back in time to the 70's complete with Communist style furniture and decor. Staff were friendly, cheerful and helpful, and checking in and out were very no-nonsense, but the inclusive breakfast is definitely straight out of the Stalin era. I only wanted somewhere cheap to dump my kit as I was out and about in Krakow most of the time so it was fine for me, very basic but clean and tidy. However if you are planning a Romantic weekend where the hotel is an integral part of the experience you should probably go a bit more upmarket because your missus won't be impressed if you bring her here! About a 15 minute journey from the city centre, but the tram (route 12) stops right outside the front door. Big 24 hour Tescos next door.

10/10 Excellent

Rando, Preston, Lancashire, UK

Liked: Cleanliness, staff & service, room comfort
Value for money
It's what u expect. I went with a group of mates, we needed something cheap at the end of the day. For the price this is excellent, the rooms wer fine, location is great as there is a tram service outside that takes u to the centre for next to nothing. There is a tesco round the corner which is great. Staff wer very helpful and even made us a brew when we returned from a night out. Probably not for women, but we enjoyed our stay very much. Krakow is also a great place and the people wer friendly

8/10 Good

Armely Novenario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great will do it again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
The room was dirty, tv not working, I had a flea on my bed as well! Girl at the reception was nice and lady who was serving breakfast as well. I would never stay there again, it wasnt pleasant... The hotel was not as described on the website!! The place looks like its falling apart where on pictures looked quite ok.... Do not recommend!

4/10 Poor

Marg, Taranaki, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Value for Money
Only two good things about this hotel.1) The friendly and helpful staff - despite their dingy workplace, and 2) the proximity to Tesco (next door)- very useful for stocking up on all essentials including electronic,cellphone etc requirements. The hotel is very big and caters a lot for student groups who were noisy throughout the night. My window didn't even shut properly which was a bit of a concern although it couldn't (supposedly) be reached by ground. My room stunk of stale cigarette smoke, but on the plus side, had a great shower. I relocated after 2 nights (original plan) and got ten times better value for money from a similarly priced hotel. I did walk to the centre of town but it was a reasonable hour long hike. The free WiFi internet was the other good feature (common in hotels across Poland). i'm not very fussy, but this hotel was not really up to scratch.

4/10 Poor

Ian, Wyoming, USA

Disliked: Cleanliness, property conditions & facilities
True 1 star.. or maybe a bit less...
The problem with this hotel is its cleanliness. It just wasn't clean. Having said that, neither was it disgusting! The carpets in our room were dirty and it appeared that no one had cleaned underneath the beds in a long time. However, the bathroom had been remodeled and was very clean. The beds were very basic and hard, but the sheets were clean. The windows would not open and our south-facing room was hot on even a mild day. The outside of the Hotel was perhaps the most outrageous. The place looked abandoned! Weeds were growing everywhere and the lighted hotel sign was only partially lit. The old and stained window shades and siding give the place a solidly dingy appearance! Having said all this, the hotel was less expensive than others, there was free parking and, as noted, the bathroom was clean and very functional. Our stay was acceptable. Plus, it was next to a Tesco were we purchased supplies. It would be a difficult and distant walk to the city center. But, there was a tram stop next to the hotel which traveled directly downtown. This place is good for backpackers and other travels who are not picky and just need a cheap place to lay their head. It seemed safe and was not gross. But I really wouldn't recommend it for other travelers.

2/10 Terrible

Michal

Stayed 3 nights in May 2022

6/10 Okay

Jacek

Business traveller
Disliked: Property conditions & facilities, room comfort
Zimny
Zimno, brak uchwytu pod prysznicem
Stayed 1 night in Dec 2021

2/10 Terrible

Elena

Disliked: Property conditions & facilities, room comfort
Не советую этот отель
Хуже некуда. Из щелей окна дуло и поэтому было холодно. Все такое допотопное и ломанное. Может дали такой ужасный номер потому что я была с собаками.
Stayed 1 night in Oct 2021

8/10 Good

Jacek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021