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Beverly Hills Heights - Excel Hotels & Resorts

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beverly Hills Heights - Excel Hotels & Resorts

Outdoor pool, pool loungers
Deluxe Apartment, 1 Bedroom, Sea View | Terrace/patio
Front of property
Aerial view
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
Sierra Nevada 1, Arona, Tenerife, 38650
  • Los Cristianos Beach
    18 min walk
  • Golf Las Americas
    5 min drive
  • Las Vistas Beach
    7 min drive
  • Tenerife (TFS-Tenerife South)
    13 min drive

Room options

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 45 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Sea View

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Sea View

  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Beverly Hills Heights - Excel Hotels & Resorts

Aparthotel with a fitness center, near Los Cristianos Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker. Housekeeping is available once per stay.
Beverly Hills Heights - Excel Hotels & Resorts offers 113 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Beverly Hills Heights - Excel Hotels & Resorts. During your stay, you'll be within walking distance of Los Cristianos Beach. You'll find features like free WiFi in public areas, plus an outdoor pool and a gym. This comfortable aparthotel has 113 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony or patio, and a living room
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Los Cristianos Beach and 6 minutes from Siam Park
Beverly Hills Heights - Excel Hotels & Resorts offers its guests an outdoor pool, a sauna, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at Beverly Hills Heights - Excel Hotels & Resorts.

This 3.5-star Arona aparthotel is smoke free.

THE SET Patio Bar - Onsite gastropub. Happy hour is offered.

Languages

English, French, German, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Sauna
  • Steam room
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • THE SET Patio Bar

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Library

Entertainment

  • Flat-screen TV with cable service
  • Pool or billiards table

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Corner/local shop
  • 24-hour front desk

Things to do

  • Fitness centre
  • Bike hire on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 113 rooms

Policies

Check-in

Check-in time starts at 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number A38083101

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Suites Beverly Heights Aparthotel Arona
Suites Beverly Heights Aparthotel
Suites Beverly Heights Arona
Beverly Hills Heights
The Suites at Beverly Heights
Beverly Hills Heights Excel Hotels Resorts
Beverly Hills Heights - Excel Hotels & Resorts Arona
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel Arona

Beverly Hills Heights - Excel Hotels & Resorts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 254 reviews" "
Rating 8 - Good. 102 out of 254 reviews" "
Rating 6 - Okay. 15 out of 254 reviews" "
Rating 4 - Poor. 6 out of 254 reviews" "
Rating 2 - Terrible. 3 out of 254 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness
Stayed 5 nights in Feb 2024

8/10 Good

Manjit

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 6 nights in a 2 bedroom apartment. The hotel is at the top of a steep hill but that means it is quiet and peaceful, away from the hustle and bustle of the resorts below. Probably not a hotel for anyone who struggles with mobility. Check in was ok, emailed in advance to advise we were arriving before 5pm check in and ask for a specific grade of room which we had paid for. Arrived at 2pm but didn’t get a room until 5pm The hotel has everything you would want within its own and the adjoining sister hotel (Hollywood Miarge). Rooms are spacious and generally comfortable. They are a bit dated and could do with a refresh. Staff are friendly and helpful and there is an hourly bus down to the resort (and back again). No evening facilities at this hotel but lots to do at the sister hotel next door. Would recommend but needs a facelift.
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Winter sun
Lovely apartment. The staff were friendly and helpful The weather was warm and pleasant.
Stayed 8 nights in Jan 2024

4/10 Poor

Gordon

Disliked: Cleanliness
Dated Property. Not value for money
Very dated. Not even a corkscrew in the room. No door on shower. Shower head VERY dirty. Poor overall.
Stayed 9 nights in Nov 2023

10/10 Excellent

Chris

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe apartment was great, better than expected. The only negative was the memory foam pillows as not comfy to sleep on
Stayed 7 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
Great time at Beverly Hills Heights
Fabulous holiday at Beverly Hills Heights, great 1 bed apartment. Reception staff very friendly, esp Marian. Great that you can use any of the 3 pools at Hollywood Mirage and Heights, as the Heights pool area is a little quiet for us. Had a minor maintainance issue which was sorted within an hour, brilliant !!
Stayed 11 nights in Nov 2023

8/10 Good

Lorraine

Travelled with family
Liked: Room comfort
Stayed 6 nights in Oct 2023

2/10 Terrible

Stefan

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting place swarming with cockroaches and no A/C.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Beverly Hills Heights
Lovely hotel, great facilities. Plenty of sunbeds too.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alice

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, room comfort
Our Favourite Place to stay
Our favourite place in Tenerife and we have tried many over the years. Staff are excellent and apartments are still very good and spacious. Good value for money
Stayed 7 nights in Sep 2023

4/10 Poor

Allan

Travelled with family
Disliked: Cleanliness, room comfort
Very Disappointing.
We have stayed at this resort for over 20 years and noticed a marked decline. The resort has gone from a 4 start to a 2 star.. We booked a premium room and got a tired room in need of renovations. The next room was no better it needed a deep clean. One day they had no hand towels. The smell was stale and a strong smell from drains. Regrettably I would not recommend this resort. The only positive was the staff all friendly and helpful.
Stayed 14 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

stuart

Stayed 13 nights in Aug 2023

10/10 Excellent

Fenella

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2023

4/10 Poor

Somsin

Travelled with family
Disliked: Cleanliness
not very professional and cleaner not helpful.
Everything is good apart from the cleaner. she came in our room not say hello but tell us to hurry out while we still on a holiday. Not very profession . no life. no staffs to help you with your bags what so ever. and they leave bin on a bayday everywhere !!
Stayed 4 nights in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Sinead

Travelled with family
Liked: Cleanliness, room comfort
Good size split level apartment. Door missing off the shower upstairs but apart from that everything was good and working. No evening bar at this property, you have to go to hotel next door! Lovely pool. Lots of steps and on a very steep hill so not suitable if you’re not good on your feet. Overall good experience
Stayed 8 nights in Jun 2023

4/10 Poor

Erika

Disliked: Amenities
The hotel was noisy, even with everything closed, there was still a lot of noise in the evening. It's very far from the beach, bonus that there is a free bus service to and from there but it's very limited, only a few buses per day and the last one back is too early, at 18.15. The balcony wasn't great either. The view was only a wall and it's so tucked away, there was not much sun actually reaching it. The apartment was pretty large otherwise and ok. Receptionists were always helpful and nice.
Stayed 5 nights in Jun 2023

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness
Welcoming and comfortable hotel.
Had a great stay at Beverly Hills Heights hotel. The lady at reception was very welcoming on our arrival and explained all the facilities at the hotel and adjoining hotels. Room was clean and tidy and no issues with noise. A very pleasant stay. And would go back again soon if flights go down a bit in price.
Stayed 7 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023

8/10 Good

Ryan, Epsom

Liked: Cleanliness
Stayed 7 nights in Apr 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable. Breakfast is poor, not worth 11 euros, basically an all inclusive scrum every morning. Get yourself some stuff from the supermarket and do your own. Pool monitor is annoying, running around the pool constantly.
Stayed 7 nights in Apr 2023

8/10 Good

Maggie

Liked: Cleanliness
Stayed 7 nights in Mar 2023