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Best Western Knoxville Airport/Alcoa

2.5 star property

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Photo gallery for Best Western Knoxville Airport/Alcoa

Reception
Indoor pool
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool

Explore the area

Map
162 Cusick Rd, Alcoa, TN, 37701
  • Maryville College
    ‪7 min drive‬
  • University of Tennessee
    ‪12 min drive‬
  • West Town Mall
    ‪19 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 12 minutes by car from University of Tennessee and 15 minutes from Thompson–Boling Arena
  • Free airport shuttle service
Best Western Knoxville Airport/Alcoa offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western Knoxville Airport/Alcoa also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Knoxville Airport/Alcoa offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Knoxville Airport/Alcoa.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 979 reviews
Rating 8 - Good. 265 out of 979 reviews
Rating 6 - Okay. 106 out of 979 reviews
Rating 4 - Poor. 53 out of 979 reviews
Rating 2 - Terrible. 40 out of 979 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Blountville

Liked: Cleanliness, staff & service, property conditions & facilities
Had great customer service by the front desk staff! Got me to the airport for my flight earlier than expected!
Stayed 1 night in Dec 2024

6/10 Okay

Tomoko

Stayed 1 night in Nov 2024

10/10 Excellent

Tomoko

Stayed 1 night in Nov 2024

8/10 Good

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2024

4/10 Poor

Lynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hair on the towels and what looked like a sticky trap for rodents was under the heater with a cough drop stuck to it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was conducive to our needs, which was lodging near the airport. However, being near the airport, we heard the jet engines of the airplanes taking off and arriving.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Youshin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay near airport
Easiest quickest check in ever. Nice location. Very close from the airport. Clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Paulette, Cedar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chihiro

Liked: Cleanliness, staff & service
I didn't like that there were a few stink bugs in the room, but otherwise it was a pleasant stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our first room had no working water in the shower. The second room they gave us we could enter because the owner was locked inside and he hadn’t told his staff he was staying in property. It was a nerve wracking experience. We don’t know for sure if someone would be coming after us was they realized someone was trying to get in the room. The front office lady was very apologetic and our 3rd room is where we stayed. Breakfast was mediocre at best. We don’t go in expecting a lot but expected better than this. We got no more than an embarrassed front office lady and a restless night sleep.
Stayed 1 night in Nov 2024

8/10 Good

Eboni

Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night while in town for a concert. Rooms and property were clean, comfortable beds. Needed extra blankets at 2am because and staff was friendly and helpful about getting them.
Stayed 1 night in Sep 2024

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness
Very noisy, thin walls, leaky toilet.
Stayed 8 nights in Nov 2024

10/10 Excellent

Heather

So good
Stayed 1 night in Sep 2024

10/10 Excellent

Marnee

Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to TYS airport with fast shuttle to departures. Easy walk to restaurants.
Stayed 1 night in Oct 2024

6/10 Okay

Tasha

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of the more pleasant hotel stays I've had recently. Everything was incredibly simple and very available. Great choice if you're flying out of Knoxville.
Stayed 1 night in Nov 2024

10/10 Excellent

Janeth

Travelled with family
Liked: Cleanliness, amenities
Great hotel some Beatles were crawling on the walls but other than that it was great!
Stayed 2 nights in Oct 2024

8/10 Good

Tiffany, Princeton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short drive to UT campus and football stadium. It’s also close to airport so a little loud and can hear people coming and going all hours of night. Bed was comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2024

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