Best Western Knoxville Airport/Alcoa

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Knoxville Airport/Alcoa

Reception
Exterior
Indoor pool
Free daily buffet breakfast
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
162 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Blount County Historical Museum
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪14 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and airport shuttle service
A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 12 minutes by car from University of Tennessee and 15 minutes from Neyland Stadium
  • Free airport shuttle service
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Knoxville Airport/Alcoa. Self parking is free.

This Alcoa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4 AM to 2:00 AM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Knoxville Airport/Alcoa offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 939 reviews" "
Rating 8 - Good. 258 out of 939 reviews" "
Rating 6 - Okay. 105 out of 939 reviews" "
Rating 4 - Poor. 52 out of 939 reviews" "
Rating 2 - Terrible. 37 out of 939 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Amenities
The place was a fine basic motel. Breakfast is a more limiting than I have seen in years. The room was basic but if fit the budget on a UT Football weekend.
Stayed 1 night in Oct 2024

10/10 Excellent

Mollie

Stayed 1 night in Oct 2024

8/10 Good

awander, BEAUFORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was good
Stayed 1 night in Oct 2024

8/10 Good

William, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and the staff was very helpful and friendly. I would recommend this motel.
Stayed 1 night in Oct 2024

10/10 Excellent

Axel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, and shuttle to the airport was so convenient and the driver was on time and very kind.
Stayed 1 night in Sep 2024

4/10 Poor

Kristin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom shower moldy . Bikers in & out all night . Other than that room decent and nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
The staff was a bit detached. The water pressure wasn’t great, but overall our stay was just fine.
Stayed 2 nights in Oct 2024

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wont let me check in aftwr i paid
Stayed 2 nights in Oct 2024

4/10 Poor

Amanda, Cleveland

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room appeared clean, but smelled a little musky. The beds were nicely made and had lots of pillows, but it was not comfortable... The smoke alarm, on the ceiling, had something smeared all over it. It literally, looked like vomit! The bathroom floor looked like it had not been swept and mopped in a while. Black mold was built up in the corner of the shower. However, the room was quiet.
Stayed 1 night in Oct 2024

8/10 Good

LB

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and a great staff
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Police presence!!
Well room was great, clean....4 times police officers were at hotel. Once for disturbance of loud Couple in argument! Was woke up twice! Opened our door , poor lady from front desk was speaking with said couple, my gf and I were threatened by them verbal to kick our a$$3$...spoke with Tracey at desk next day when we pulled in and two police vehicles in drive with man on grass...said i wasnt pleased to see so many issues requiring police presence. I will say she isnt worth speaking to...rude, condescending and unprofessional!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the room was amazing. Staff (Emily) was very helpful.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Staff & service
Canceled reservation with no warning
Got to the hotel at 12am from the airport. Was told I didn’t have a reservation and all rooms were sold out even though the lady right before us thanked the front desk lady for getting her a room. Stranded had to get any room I could get in the middle of the night. Called hotels.com and they still showed my reservation as active but they couldn’t get a hold of the hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Desiree

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room next to us had guests who were arguing, kicking the door and yelling. I had my child and elderly mother fearing for our lives as the man had a gun in his room. We didn't get to sleep well. It was a horrible experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jeremy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff very kind and knowledgeable.. Car service was prompt. As far as the hotel itself terrible.. Vacationing mother with 2 daughters, put in a room with and aggasen door to another room. Could hear the other room as if they were in our room. Did not feel safe.. People in the other room came in late and where doing something that was very hard to drown out by TV.. Had to sleep with the TV on..Door to the bathroom horendously LOUD.. No ventilation in bathroom. That's why rooms smell musty . Cost was way overly priced for what we walked into..Very disappointed..
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great value
Stayed 1 night in Sep 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, and I love the complimentary breakfast!!
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024