Best Western Kilmarnock Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Kilmarnock Hotel

Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
Reception
Laundry room
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
599 N Main St, Kilmarnock, VA, 22482
  • Good Luck Cellars
    3 min drive
  • Compass Entertainment Complex
    5 min drive
  • Historic Christ Church
    7 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Kilmarnock Hotel

Hotel in Kilmarnock with free breakfast and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a business center, and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Best Western Kilmarnock Hotel offers 68 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Kilmarnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Kilmarnock Hotel. During your stay, you'll be close to Good Luck Cellars. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Good Luck Cellars and 5 minutes from Compass Entertainment Complex
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Kilmarnock Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.

This Kilmarnock hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Kilmarnock
Best Western Kilmarnock
Kilmarnock Holiday Inn Express
Holiday Inn Express Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Inn
Holiday Inn Express Kilmarnock
Kilmarnock Hotel Suites
Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel
Best Western Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel Kilmarnock

Best Western Kilmarnock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 619 reviews" "
Rating 8 - Good. 206 out of 619 reviews" "
Rating 6 - Okay. 78 out of 619 reviews" "
Rating 4 - Poor. 68 out of 619 reviews" "
Rating 2 - Terrible. 33 out of 619 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jackelyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not the Greatest
Bathroom lights went out during night Told hotel staff was not even offered an apology nor credit Hotel was short staffed Overheard management telling staff they had to come in the next day regardless if they were sick
Stayed 1 night in Aug 2024

2/10 Terrible

Patrice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had 4 rooms which were all bad!! One room was not clean The other room, the HVAC was leaking The other room had no AC The last room needed a new battery in the smoke detector which did not get fixed once we asked for it to be fixed
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to put us in 2 rooms that had people already in there. They didn’t offer any alternatives.
Stayed 1 night in Aug 2024

2/10 Terrible

Adhim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and accommodating. Kudos to the lady at the front desk. With that said, it was horrible. We will NEVER stay here again! The pool was not accessible, We reserved two rooms, one of the rooms had BLACK MOLD in the vent. This will be reported to the health department. This is unsafe and needs to be removed IMMEDIATELY ! The young lady was attentive and moved us to another room. The toilet seat in that room was CRACKED! The other rooms air vent stopped working around midnight. The refrigerator was not working. HORRIBLE EXPERIENCE ! The price of both rooms are over inflated and the property is run down. AWFUL!
Stayed 1 night in Aug 2024

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a basic hotel, but for a small town, it was fine.
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
No where else to stay in this area
All that is offered in this area. Just not the best. Srinagar not somewhere i would stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Ekaterina

Travelled with family and small children
Liked: Cleanliness, staff & service
Faulty fire alarm that went of at 3am, and we had to leave the building.
Stayed 1 night in Aug 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, and friendly staff.
Stayed 1 night in Jul 2024

4/10 Poor

Candace

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fire alarm went off at 3:45 am. NO staff on premises. A guest called 911. Apparently someone smoking in their room. We were in parking lot for over 1 hour. Breakfast horrendous. No fruit. No cereal. Coffee disgusting 2 days in a row. Bathroom toilet handle broken, water ran entire time. Alarm clock set for 1 hour behind. We missed breakfast first day due to time setting not accurate. Staff however very friendly, courteous - at least those who were at work besides the one not on duty during alarm. Compensated with $60 gift card for future stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

4/10 Poor

Jessie, Fuquay Varina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

LINDA

Travelled with family
Will never stay at this Best Western ever again, room was not clean, ice machine didn’t work, roaches, dirty toilets, trash under the bed. For three days we had no housekeeper . Not a great experience. Paid a great deal of money for the room to be like that.
Stayed 1 night in Jul 2024

4/10 Poor

William

Stayed 1 night in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness
Thanks
Stayed 2 nights in Jul 2024

8/10 Good

Margaret

Liked: Staff & service
Disliked: Property conditions & facilities
Satisfactory
Staff was accommodating, but the whole facility is in need of updating and repair.
Stayed 3 nights in Jul 2024

6/10 Okay

Karen

Liked: Staff & service
I like that the property is in a convenient location. I think that it is overpriced for the location and the amenities. I guess they can charge what they want since there is not competition.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rich

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was wet and the place is filthy. I do not recommend this facility stay open.
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shern

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Janine

Liked: Cleanliness, property conditions & facilities
Would be nice if there was a pool
Stayed 1 night in Jun 2024

4/10 Poor

Dennis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was not in service, the gym equipment was not walking properly.
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Patrick has a great personality I loved his conversation! I remembered him from the last time we stayed there because of his sense of humor. When I got into the room I saw a scum ring in the toilet and NO toilet paper! The breakfast was sparce with syrupy coffee. I showed the coffee to the lady who set up breakfast and she said it was supposed to be like that. When I told the desk clerk about not having toilet paper she didn’t respond. Their customer service was poor at best. They were too busy chatting to be working.
Stayed 1 night in Jun 2024