Shilo Inn Suites Hotel - Killeen - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Free airport shuttle

24/7 front desk

Gym

Laundry

Housekeeping

Explore the area

3701 S W S Young Dr, Killeen, TX, 76542

Killeen Civic and Conference Center
5 min walk
Vive Les Arts Theatre
7 min walk
Killeen Mall
3 min drive
Killeen, TX (ILE-Skylark Field)
8 min drive

Room options

Junior Suite, 1 King Bed

19 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds

19 sq m
Sleeps 4
2 Queen Beds

Presidential Suite, 1 King Bed with Sleeper Sofa

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite 2 Queen with Kitchen

Sleeps 4
2 Queen Beds

Executive Suite 1 King with Kitchen

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Shilo Inn Suites Hotel - Killeen

Hotel with free parking, a quick walk to Killeen Civic and Conference Center

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.

Shilo Inn Suites Hotel - Killeen offers 160 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Shilo Inn Suites Hotel - Killeen. During your stay, you're just a quick walk from Killeen Civic and Conference Center. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.

Free WiFi
Free self parking
Enjoy a bite to eat at Mexican Taquerias, a family restaurant that serves Mexican cuisine
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Amenities include a front-desk safe, a business center, and meeting rooms
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Within a 10-minute walk of Killeen Civic and Conference Center and Vive Les Arts Theatre
Free airport shuttle service
Dogs welcome for a fee (restrictions apply)

Shilo Inn Suites Hotel - Killeen offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Shilo Inn Suites Hotel - Killeen. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Killeen hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to noon.

Mexican Taquerias - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Free 24-hour return airport shuttle

Food and drink

Cooked-to-order breakfast available for a fee daily 6:00 AM–noon: USD 10.00-15.00 per person
1 restaurant
1 bar

Restaurants on site

Mexican Taquerias

Things to do

24-hour fitness centre
Indoor pool
Outdoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Microwave
Outdoor pool
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff

Business services

Business centre
Computer station
Conference space
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Freezer
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
Laptop-friendly workspace
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 15 per accommodation, per night, plus a deposit of USD 75 per stay
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 17 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person
Pet deposit: USD 75 per stay
Pet fee: USD 15 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 17 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Long-term renters welcome

Safety features at this property include a fire extinguisher and window guards

Shilo Inn Suites Hotel - Killeen offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to midnight.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Suites Killeen Killeen

Shilo Inn Suites Hotel

Shilo Inn Suites Hotel Killeen

Shilo Inn Suites Killeen

Killeen Shilo Inn

Shilo Hotel Killeen

Shilo Inn Killeen

Shilo Inn Suites Hotel - Killeen Hotel

Shilo Inn Suites Hotel - Killeen Killeen

Shilo Inn Suites Hotel - Killeen Hotel Killeen

Shilo Inn Suites Hotel - Killeen Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Raymond

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 2 nights in Aug 2024

6/10 Okay

Deborah

10 Aug 2024

Disliked: Staff & service, property conditions & facilities

There were only 6 cars at the place and the hotel clerk said they overbooked my type of room. The tv was an old box tv. The bar counter had not been cleaned. I did not have my room cleaned or trash taken out or new towels in my five night stay I payed for 6 nights but left after 5. The bed was clean and comfortable. It was very quiet. It looks like it would have been a beautiful place 10 years ago.

Stayed 5 nights in Aug 2024

8/10 Good

Alanna, Arlington

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Property stopped offering breakfast when COVID hit so your only option is a Mexican restaurant that opens at 10am connected to the hotel, or eat somewhere else (we went to IHOP). Walls are crazy thin and because they allow pets, the room next to us had a dog that wouldn't stop barking, we called the front desk about it and they called the guests so that helped. I HIGHLY recommend earplugs. it's 5 min from the Mall and family we were visiting so location met our needs. It's a really old hotel so their TVs in rooms don't have HDMI connection to stream your own programs. Room itself was nice and met our needs for the night. Now that we're better prepared with this knowledge, we know what to bring when we visit family nearby.

Stayed 1 night in Aug 2024

6/10 Okay

Cesar

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

4/10 Poor

Karen

28 Jul 2024

Disliked: Cleanliness

Nothing was very poor

Stayed 2 nights in Jul 2024

2/10 Terrible

Matthew

Travelled with family

28 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

NOT SO LUXURIOUS AS ONCE WAS …

Prior military service, and I would stay at this location with family back 10 years ago and it was luxurious and welcoming! This recent stay There was no family friendly activities other than adult friendly activities, and the front desk receptionist was rude, and treated us with disrespect, the pool was closed for cleaning and didn’t know when it would reopen said the maintenance man was gone for the day, also No breakfast at all like back then, and they charged 175 a night, the hallways smelled terrible, the room was partially clean, although the AC was nice and cold, the pull out mattress was spotted and no linen had to call and ask for linen To cover the mattress, receptionist was rude over the phone, and we asked for more towels, and she asked how many people were in my room, because she saw a big group walking in, and said she has to document everything she brought up to the room, and was profiling my family! This hotel went downhill over the years, and at night time all the night owls came out and were up and down the hallways smoking in the rooms and doing adult services from what we heard, receptionists should worry about what was going on with the night owls and keep tabs on the traffic that was up and down the hallways horrible experience and

Stayed 1 night in Jul 2024

4/10 Poor

Brandy

Travelled with family

25 Jul 2024

Not worth the money

The pool was dirty and green. Indoor pool area smelled of algae and was super hot. Was not usuable. Steam room was broken. No breakfast. The bed was very comforable. Tvs are super out dated and no channels. Rooms were clean.

Stayed 2 nights in Jul 2024

10/10 Excellent

Lashata

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2024

6/10 Okay

Timothy

Travelled with family

8 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Needs renovation

Hotel needs to be updated

Stayed 1 night in May 2024

4/10 Poor

Tatiana

Travelled with partner

25 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

this property looked nice in the pictures but it is a mess in person - from getting stuck on the elevator to spending the whole weekend having to use the stairs to the third level, i would not recommend. The only good thing about it was the sweet woman at the counter

Stayed 3 nights in Jun 2024

2/10 Terrible

Yarixza, Riverside

23 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

2/10 Terrible

Ivan

Travelled with family and small children

22 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Very poor conditions inside.

Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

20 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Travelled with partner

20 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at Shilo Inn was wonderful! The room was spacious, clean, and included all the cookware we needed to make breakfast every morning. Do not miss the Mexican restaurant located in the hotel. The best fajitas and margaritas I have ever had! I would happily stay here again.

Stayed 4 nights in Apr 2024

10/10 Excellent

Yong

Business traveller, Travelled with family

18 Jun 2024

Liked: Staff & service, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Yong

Business traveller, Travelled with family

18 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

4/10 Poor

Mary

Travelled with family, Travelled with family and small children

18 Jun 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Guess I just expected too much . This was the nicest hotel in Killeen 10 years ago the maintenance and overall upkeep was just not what I expected. My sheets were stained on arrival asked for new ones made it myself … pool looks cloudy.. super small bathtubs and not even a coffee or small breakfast to offer and the restaurant attached was hardly a taqueria!

Stayed 5 nights in Jun 2024

6/10 Okay

Kimberly

Travelled with partner

17 Jun 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The property was reasonably clean. The room was not prepared properly for 3 adult guests. There weren’t enough towels, 1 roll of toilet be paper, ran out of tissues, 1 set of shampoo, conditioner and lotion, we had to keep going to the desk for supplies.

Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Travelled with family and small children, Business traveller

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing customer service at front desk and a great place to stay. Just becareful when telephoning in for reservations, you may get ripped off.

Stayed 1 night in Jun 2024

6/10 Okay

Willie

Travelled with group

14 Jun 2024

No towels in room

We had no towels and the front desk kept asking over and over if I had towels

Stayed 1 night in Jun 2024

10/10 Excellent

Randy

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay staff was friendly and helpful

Stayed 1 night in Jun 2024

8/10 Good

Tammy

11 Jun 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Brendan

6 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Angie

Travelled with family

4 Jun 2024

The room was a very nice size. Howevere our room was right across the hall from the Alamo conference room. They had 2 parties while we were there. It was kind of loud

Stayed 3 nights in Jun 2024