Hallmark Inn and Suites

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping

24/7 front desk

Air conditioning

Free WiFi

Parking included

Explore the area

4500 E Central Texas Expy, Killeen, TX, 76543

Seton Medical Center Harker Heights
2 min drive
Killeen Mall
4 min drive
Stonetree Golf Club
5 min drive
Killeen, TX (ILE-Skylark Field)
5 min drive

Room options

Deluxe Studio

Sleeps 2
1 Queen Bed

Basic Double Room

Sleeps 4
2 Double Beds

Family Double or Twin Room

Sleeps 5
2 Queen Beds

Basic Single Room

Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Motel in Killeen with free parking

Along with a 24-hour front desk, this motel has free self parking and free WiFi in public areas. Change of towels is available on request.

Hallmark Inn and Suites offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hallmark Inn and Suites, you'll be within walking distance of Seton Medical Center Harker Heights. Features include free WiFi in public areas and free self parking.

Free WiFi
Free self parking and RV/bus/truck parking
Just a 2-minute drive from Seton Medical Center Harker Heights and a few minutes from Killeen Mall

WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Killeen motel.

Languages

English, Korean

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Coffee/tea maker

Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Window screens

Policies

Check-in

Check-in time starts at 11:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

Property is also known as

Hallmark Inn Suites

Hallmark Inn and Suites Motel

Hallmark Inn and Suites Killeen

Hallmark Inn and Suites Motel Killeen

Hallmark Inn and Suites Reviews

5.6

5.2/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

10/10 Excellent

Sharon

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

20 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Ace

18 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

11 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Charisma

11 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

In between not having any hot water for 14 days other than 5 hours of it and 14 days without my front door being able to be locked properly and securely and getting robbed to the very last day I stayed there the hotel staff got very hostile to where the police were called I would never ever be here again

Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

11 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

In between doors that aren't can't lock properly and get involved and not having hot water for 14 days other than the 5 hours the first time they try to fix it staff also gets hostile if you try to complain

Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Travelled with pets

11 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property I stole it stayed a total of 28 days 14 of those days with that hot water Even though I spoke to them every day about getting me hot water And the rest of the 14 Was an unsafe conditions due to The front door Not being able to be secured properly Anybody that came by that was able to wiggle it it was able to open On that 13th day of staying in that room I was robbed That's when they put me in the room with no water Very last day I had had it staff became hostile

Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

11 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Sister Hotel homerton put me in a room first that did not have a secure door and I got broken into but the second one had no hot water the hot water heater was leaking and mildew no matter how many days how many times I told them to fix it only twice did somebody come over and only once that I have hot water for 5 hours out of 14 days and then the very last day the staff became very hostile when trying to address the situation.

Stayed 1 night in Aug 2024

4/10 Poor

Charisma

Travelled with pets

7 Aug 2024

Disliked: Staff & service, property conditions & facilities

I have been staying here for about 2 weeks now I've been moved into my second room and my first room I complained since day one about the door not being locked properly and about 5 to 6 days later my room was broken into and things were stolen now the second room had no hot water other than a few hours on two different days and the bed that I am sleeping in is completely broken underneath the wood is starting to fall apart and they have not come to fix me the one of them they sent somebody out to hit fix the water heater and it breaks within hours

Stayed 1 night in Aug 2024

2/10 Terrible

Dakota

Travelled with family and small children

6 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

2/10 Terrible

Charisma

1 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Charisma

27 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Charisma

Travelled with pets

27 Jul 2024

Liked: Amenities

Disliked: Staff & service

I did like how courteous they were in the beginning when I stayed here however I'm very unhappy with the fact that I complained about my door being able to be unlocked without the key since day one and eight maybe nine days later somebody broke into my room and I lost things that were irreplaceable to me then they wanted to move me to safer her room

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

22 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Loreatha

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Chris

8 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

After getting the key and walking into this disgusting place, I took a few pictures and went to the front desk. The smoke detector was covered in plastic that was yellow from what I can only assume was from chemicals being burned on spoons. The pillows were unbelievably disgusting, less than 1/4 inch of TP on the roll with no extra but they are willing to sale you a roll for $1. Take a look at the pictures before you decide to stay here. No Refund, No room change, manager was rude.

Stayed 1 night in Jul 2024

4/10 Poor

Raquel

Business traveller

18 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I asked for a non-smoking room and the room had a combination of cigarette smoke and paint that made me wake up with a headache.

Stayed 1 night in Jun 2024

2/10 Terrible

Brianna

Business traveller

7 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2024

4/10 Poor

Emily

6 Jun 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in May 2024

4/10 Poor

Kiran

Travelled with family

1 Jun 2024

Disliked: Amenities, property conditions & facilities

Washroom is not good and toilet flush didn’t work.

Stayed 1 night in May 2024

2/10 Terrible

Alicia

Travelled with partner

27 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible place to stay

Stayed 1 night in May 2024

2/10 Terrible

Sam

Business traveller

15 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is absolutely the worst I've ever stayed in. I felt safer sleeping in my car! The door didn't lock properly, none of the appliances really worked, the bed was disgusting, trash shoved under the bed, bathtub rusted to hell. Awful. And no refunds??? We can see why.

Stayed 2 nights in Jan 2024