Eviston House Hotel

3.0 star property

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January 2025

Photo gallery for Eviston House Hotel

Deluxe King/ Twin
Meeting facility
Lobby
Lobby sitting area
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Hot tub
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
97 New Street, Killarney, Co. Kerry
  • The Kerry Way
    5 min walk
  • Cinema Killarney
    5 min walk
  • St. Mary's Cathedral
    6 min walk
  • Killarney (KIR-Kerry)
    18 min drive

Room options

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double/ Twin

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe King/ Twin

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Eviston House Hotel

Hotel with 2 restaurants, a quick walk to The Kerry Way
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and concierge services.
Eviston House Hotel offers 111 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub and a fitness center.
During your stay at Eviston House Hotel, you're just a quick walk from St. Mary's Church. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 5-minute walk from The Kerry Way and a 4-minute drive from Ross Castle
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Eviston House Hotel offers its guests a spa tub and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A vending machine, tour/ticket assistance, and concierge services are also featured at Eviston House Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Killarney hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10 AM.
The Danny Mann Pub - This pub serves light fare only.
Collen Bawn - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10 AM: EUR 10.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Danny Mann Pub
  • Collen Bawn

Things to do

  • Fitness centre
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10.95 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Eviston House Hotel Killarney
Eviston House Killarney
Eviston House
Eviston House Hotel Hotel
Eviston House Hotel Killarney
Eviston House Hotel Hotel Killarney

Eviston House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 428 reviews" "
Rating 8 - Good. 173 out of 428 reviews" "
Rating 6 - Okay. 64 out of 428 reviews" "
Rating 4 - Poor. 30 out of 428 reviews" "
Rating 2 - Terrible. 20 out of 428 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Travelled with family
You cancelled my reservation as I was getting on the plane from England. Terrible customer service
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

8/10 Good

Juraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Aoife

Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly arrived and room was not cleaned, stains on the bed. Cans of beer everywhere. Overall very disappointing, waitress was rude
Stayed 1 night in Jun 2021

10/10 Excellent

Eoghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Dec 2020

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
I was very disappointed with my stay At this hotel. The rooms were much smaller than we imagined, nothing like the pictures we saw when we were booking it. The door nearly hits off the bottom of the bed as you walk into the room. It was very dirty and therefore uncomfortable, I found myself going around trying to clean everything. Even the light switches were really dirty, they were sticky. The table had crumbs on it and then toilet seat had also not been cleaned. It was obvious they only changed the bedding and that was it. Additionally the walls are so thin you can hear everything. Our room was located on the third floor right beside the cleaners storage closet and at 9am she started working, she began by hoovering the hall (at 9am, waking everyone!!!), you go to a hotel to relax and enjoy a sleep in not to get woken up by the cleaners. She then placed her trolley against the wall out side our room, we could hear every move she made. And she kept hitting against the wall. Then around 30mins later another colleague came down to her and the two of them spoke very loudly outside our bedroom for about 45 minutes! We could hear nearly every world they were saying making it impossible to fall back to sleep. In all I would definitely not recommend this hotel. The location is the only benefit of staying here.
Stayed 1 night in Sep 2020

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and employees you’ll meet 😁
Stayed 1 night in Sep 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Great location. Clean
Stayed 1 night in Sep 2020

10/10 Excellent

Peter, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, staff so friendly and helpful.
Stayed 5 nights in Sep 2020

4/10 Poor

Katelyn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

jfsron, Tralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was excellant-food in hotel restaurant very good.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Food was fabulous and staff were very nice but did not like the entrance to the car park very tight trying to get in.Also room was very dated and stuffy don't think I will be returning.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is perfect. Room was big and clean, bed was super comfy. We stayed for our anniversary and let the hotel know this in advance, we thought they would do something nice for us but we didn't get as much as a happy anniversary wish from any member of staff. This was ok, but what really ruined the stay was the amount of rude staff in the downstairs bar and restaurant on the Tbursday night. We waoted for a seat dor 20 minutes and did not get even a hello from any member of staff. We eventually got seated and waited another 10 minutes for a menu. We were left waiting again for 15 minutes without any service so we walked out and went to a different restaurant where we received better service. Managers need to train their staff in being polite, nothing but rude young staff standing around joking with eachother seeong us waiting at the door and not even acknowledging us. Parking at the hotel is limited to 10 spaces so you need to park elsewhere and pay for it at €1 p/h. I'd stay again but would not visit the bar or restaurant due to the poor attitudes of staff.
Stayed 3 nights in Aug 2020

4/10 Poor

Robin

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointing Stay For a regular customer
We were very disappointed with the hotel. We would regularly be in killarney and have stayed in the Best Western Hotel many times but this time was not great. Firstly the room we were put in was absolutely terrible, lino floor with a big hump in the floor, cold room, curtain pole hanging down and unable to close the curtain and took about 10 minutes to get warm water from the shower. Now in fairness to the girl in reception, she gave us a better room the following day. We arrived in to the bar later that night which was quiet to get some food and a drink. After being rushed to make our order at 9:45 we were still sitting at the table at 10:20 waiting for the drinks. The service was terrible. The manager though was very apologetic and sorted it out but overall the stay was disappointing
Stayed 2 nights in Aug 2020

6/10 Okay

Mairead

Liked: Cleanliness
"Free parking" absolute joke. Great location. Check in staff could of been nicer and more helpful
Stayed 2 nights in Aug 2020

2/10 Terrible

Eithne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

2/10 Terrible

SEAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Family break
We arrived at 1pm with our luggage to see if we could check in. We knew from the website that check in time was 4pm. We were told by the receptionist that no rooms would be ready until 4pm. We were fine with that and asked if we could leave our luggage. We were told that due to Covid19 they were unable to hold our luggage. I am not sure what Covid19 had to do with our luggage. At dinner the waitress who guided us to our booked table left us there with no menus. She came back 15 minutes later to take our order. She then went and got us 4 menus. The menus were given to my husban, me, my 3&5 year olds. They had no kids menu on them. Another waitress arrived to take our order and i asked for the kids menu.. she had to go get them. There was cutlery and plates left on table from previous customers. When our food arrived we had to ask for new cutlery. The food was poor. Breakfast was poor too. Could not eat the scrambled eggs I ordered as they were inedible. The staff in reception and at breakfast were really friendly and welcoming. The hotel is in a great location and has a car park. The room was comfortable.
Stayed 2 nights in Aug 2020

8/10 Good

patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the room was clean. The internet was not so good but I would definitely recommend this hotel.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020