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"The room was clean and warm, But there was a humming noise from a Some type of machine on night long " More
29 Oct 2019 by Aoife
Dear Madam, Thank you for your latest review on your stay.It is unfortunate that you were not happy with you Superior Room given for your trip. I have checked our diary to review all our rooms and correctly we did not have any Single Rooms left available for your walking trip (this was also made aware to you when you contacted us via telephone prior to your arrival). We do not wish to have any guest unhappy however if the only room available on a Bank Holiday Weekend was a Twin/Double Superior Room we cannot charge a Single guest rate for a Twin/Double Room allowance. I am sorry you did not like our Breakfast as it was specifically homemade for you. We do try our very best with each guest and if a large Superior Room with a homemade breakfast individually addressed for you was not to your satisfaction we sincerely apologise again. Regards Aoife O'Shea Proprietor
As a guest of Castle Lodge, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Castle Lodge also features a garden, concierge services, and laundry facilities. Parking is available for a fee. This 3-star Killarney hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Castle Lodge offers 24 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Union Pay, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Ireland Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
