4/10 Poor
Matt C.
7 Mar 2024
A few things you may want to know …
First, a disclaimer. This isn’t our first time to Kamaole Sands. We come nearly every year and usually rent a one bedroom with some sort of convertible bed in the living room. So this review is comparing this condo rental experience to similar units.
What we wished we would have known. First, the sliding door on the lanai is in serious need of maintenance. Instead of taking care of it property management simply puts a sign on the door advising “open slowly”. That is the only way it opens - slowly, with much effort. The track needs maintenance and management just put it back on the renters to solve themselves. Given how often we use the lanai, this was a serious headache for us. Yes, I did communicate with them about this issue 2 days into our trip. No, they didn’t respond 9 days later.
A couple more things, and this is just me being picky - but hey we spent several thousand dollars on our stay here …
Everything about this place feels cheap and done for the appearance of pictures and “upgrades”. The laminate flooring is not installed properly leaving multiple edges for you to catch your toes on. The bathroom doesn’t have anywhere for you to hang a towel to dry. No measuring cups, mixing bowels, or pancake turner in the kitchen. Bar stools are way too short for the bar. And the hide-a-bed … easily the most uncomfortable bed we’ve ever slept on. We just ended up sleeping on the floor. Hope management addresses these issues and communicates with renters better in the future.
Matt C.
Stayed 12 nights in Feb 2024