The Royal Anne Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Anne Hotel

Property entrance
Reception hall
Lobby sitting area
Bar (on property)
Executive King Suite

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • City Park
    4 min walk
  • Okanagan Lake
    4 min walk
  • Waterfront Park
    6 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    15 min drive

Room options

Executive King Suite

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Royal Anne Hotel

Winter getaway with a restaurant
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge, or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Royal Anne Hotel. During your stay, you're just a quick walk from Okanagan Lake. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Kelowna Centennial Museum and Kasugai Gardens
  • Ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Kelowna hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • 6 steps to reach property

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 778 out of 1201 reviews" "
Rating 8 - Good. 324 out of 1201 reviews" "
Rating 6 - Okay. 63 out of 1201 reviews" "
Rating 4 - Poor. 22 out of 1201 reviews" "
Rating 2 - Terrible. 14 out of 1201 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lei

Stayed 1 night in Aug 2024

8/10 Good

Celeste

Stayed 1 night in Aug 2024

10/10 Excellent

Mark Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable clean room. Restaurants close by. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely lovely and the staff was very kind and accommodating
Stayed 1 night in Sep 2024

6/10 Okay

Jacklynn

Travelled with family and small children
It was not accessible: there stairs from the elevator to the entrance and to the front door from the street. We asked the front desk if there was a way to avoid the stairs for our stroller and they said "no." The lack of accessibility contradicts the amenities list — but you could probably leave from the parking garage down the alley if you needed (maybe? didn't try). Hotel was more outdated than I expected but it seemed like parts were renovated. Room was musty, there were some stains on the bench and curtains. The beds and pillows themselves were really comfy and the location was great though.
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Enrico

Stayed 3 nights in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It nice and clean, staff were friendly and great access to shopping and dinning
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, great continental breakfast. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

EDWARD, WATERFORD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Room was beautiful and clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our wedding night and they went above expectations. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

jing

Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is me nit-picking but wish there was a set of slippers and scrambled eggs at breakfast. But seriously loved my stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Qin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearing the lake and lots fantastic restaurants
Stayed 4 nights in Aug 2024

8/10 Good

Anastasia

Stayed 1 night in Aug 2024

10/10 Excellent

He

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
A standard 3-star. Great location, reasonable pricing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cindy

Travelled with family
Fantastic location. Clean. Big rooms. Not fancy but great value. Decent breakfast. Enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Also front desk staff were very nice and polite. The rooms were very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb, the rooms are clean and comfortable and the staff are wonderful and always willing to help
Stayed 2 nights in Aug 2024