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The Royal Anne Hotel

3.0 star property

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Photo gallery for The Royal Anne Hotel

Property entrance
Executive King Suite
Lobby sitting area
Reception hall
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • City Park
    ‪4 min walk‬
  • Okanagan Lake
    ‪4 min walk‬
  • Okanagan Heritage Museum
    ‪5 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite

Executive King Suite

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Delta Hotels by Marriott Grand Okanagan Resort

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, (1001)
The price is €399
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Delta Hotels by Marriott Grand Okanagan Resort

About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge, or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Royal Anne Hotel. During your stay, you're just a quick walk from Okanagan Lake. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Okanagan Lake and 11 minutes by foot from Prospera Place
  • Ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Kelowna hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • 6 steps to reach property

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1231 reviews
Rating 8 - Good. 316 out of 1231 reviews
Rating 6 - Okay. 67 out of 1231 reviews
Rating 4 - Poor. 22 out of 1231 reviews
Rating 2 - Terrible. 12 out of 1231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the Royal Anne. The hotel is very convenient to many restaurants and shopping on Bernard. The room was lovely and spacious. It was also quiet. The staff accommodated an early check in which was very appreciated. Everyone we came into contact with was very friendly and helpful. The continental breakfast had an excellent selection. Far more than the typical fare in most hotels. We will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Stan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time i go to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelleny
The room was fabulous. A very nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Amazing place
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Amenities
Always a great place to stay with great staff
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness
Disliked: Staff & service, amenities
The walls are made of tissue paper. You can hear everything in next room and above you. I heard neighbor turn on light switch and closing cupboard. Other than that worth the price. Close to everything. Clean. Staff not very friendly but seem nice. No smiles. If looming fir customer service uou wint be impressed. I guess that is why its cheap to stay. I will stay again though since close to my office when i need to go in
Stayed 4 nights in Nov 2024

10/10 Excellent

Ahmet Kemal, North Vancouver

Stayed 1 night in Oct 2024

6/10 Okay

Harshita

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff was extremely rude and refrained from giving us anything we asked for. Not even water or any cutlery. We had to go to the ground floor everytime we needed something. They telephone in the room was of no use. All staff members had a weird attitude.
Stayed 3 nights in Nov 2024

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a property in downtown Kelowna.
Stayed 1 night in Nov 2024

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness
The deck, I loved being able to stand outside and look at the city
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Debra Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, perfect location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee is so good and the staff are all so friendly! We had a wonderful stay there.
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness
The walls are thin and we could hear people walking down the hallway and in the next rooms most of the night. They also had an event going in one of their banquet rooms and we could hear it upstairs in our room. The biggest thing though is that there is next to no parking at the hotel, you have to walk a block and half and park in a parkade (it’s free on evenings and weekends but if you park in it during the week you have to leave your room early to go pay for parking).
Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is always a great hotel to stay in the heart of Kelowna and access to great restaurants within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a lovey time at the Queen Anne! The staff were so kind and seemed to genuinely care about us and our stay. The room was clean and well outfitted. The location was great too! Easy access to pubs, restaurants' and shops. I would absolutely stay there again if I were in the area!
Stayed 1 night in Oct 2024