2/10 Terrible
Mary
23 Sept 2024
Disliked: Cleanliness, property conditions & facilities
This property was the worst property I’ve seen /been in. First the people outside the hotel made me uneasy. Upon going in to the room that was assigned the carpet going up the stairs to the second floor was torn and dirty. The smell of marijuana was present and just not a clean smell at all. Once we got to the room we pulled back the sheets and there were a lot of bugs on the sheets. I then went to the reception desk and told him what we found. He said he would give me another room but I just did not want to stay in a place like this. He did not even go to look for himself about the bugs which made me think he knew the hotel had them. With that said at least he did say that I could get a refund. I called Expedia and got Rain which was very helpful. She guaranteed me that I would receive a refund and I do see that this is happening.
Mary
Stayed 1 night in Sep 2024
