TownePlace Suites by Marriott Jacksonville

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Dates

December 2024

January 2025

32-inch flat-screen TV with cable channels, TV

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

Pool

Pet-friendly

Gym

Breakfast included

24/7 front desk

Explore the area

400 Northwest Drive, Jacksonville, NC, 28546

Jacksonville Commons
3 min drive
Hyde Park
4 min drive
Williamsburg Park
4 min drive
Jacksonville, NC (OAJ-Albert J. Ellis)
29 min drive

Room options

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

27 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

27 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Double Bed

46 sq m
Sleeps 5
1 Double Bed

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

46 sq m
Sleeps 5
1 Double Bed

Studio Suite, 1 King Bed

27 sq m
Sleeps 3
1 King Bed

Suite, 1 Queen Bed with Sofa bed

46 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

27 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

27 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

27 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

9 Dec - 10 Dec

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel in Jacksonville with free breakfast and a fitness center

A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Limited housekeeping is available.

TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Jacksonville. During your stay, you'll be within walking distance of Challenge Course Park. Features include free breakfast and free WiFi in public areas, plus a gym.

Free continental breakfast served daily
Free WiFi and wired Internet
Self parking available for a fee
Take a swim in the seasonal outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym
Just a 2-minute drive from Richard Ray Park and a few minutes from Challenge Course Park
Cats and dogs welcome for a fee (restrictions apply)

TownePlace Suites by Marriott Jacksonville offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. Barbecue grills, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly TownePlace Suites by Marriott Jacksonville. For a fee, parking is available.

This Jacksonville hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (USD 5.12 per day)
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

Fitness centre
Seasonal outdoor pool

Family friendly

Kitchen
Laundry facilities
Microwave
Fridge
Seasonal outdoor pool
Sofa bed

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Multilingual staff

Business services

Business centre
Computer station

Outdoors

BBQ grill(s)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height worktop and sink
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Double sofa bed
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Dishwasher
Kitchen
Microwave
Paper towels
Fridge
Stovetop
Toaster

Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
Only dogs and cats are allowed
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: USD 5.12 per day
Pet deposit: USD 100 per stay
Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in June and close in September.
Pool access available from 9:00 AM to 7:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville

Towneplace Suites Jacksonville

TownePlace Suites Marriott Jacksonville Aparthotel

TownePlace Suites Marriott Aparthotel

TownePlace Suites Marriott Jacksonville

TownePlace Suites Marriott Jacksonville Hotel

Towneplace Suites By Marriott Jacksonville Hotel

TownePlace Suites by Marriott Jacksonville Hotel

TownePlace Suites by Marriott Jacksonville Jacksonville

TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

TownePlace Suites by Marriott Jacksonville Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Gary

30 Jul 2024

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I had a good experience

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was pleased with my room.

Stayed 1 night in Jul 2024

10/10 Excellent

Debbie, Hesperia

9 Jul 2024

Stayed 6 nights in Jul 2024

10/10 Excellent

Jake

Travelled with family and small children

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.

Stayed 1 night in Jul 2024

6/10 Okay

Felecia

Travelled with family and small children

28 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is old and kind of gross. The staff was extremely helpful and kind.

Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph Lewis Hayes

Travelled with family

13 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

convenient location

Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family

2 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2024

10/10 Excellent

Darryl

Business traveller

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Cooking

Stayed 1 night in May 2024

6/10 Okay

Sarah

Travelled with family

28 May 2024

Liked: Staff & service

Room were nice sized. Staff was friendly. Our room needed updates, paint bad, shower and bathroom not great, weird smell in the restroom and hotel room in general, expected better/cleaner rooms for price.

Stayed 2 nights in May 2024

10/10 Excellent

Ellen

24 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay here when I come to Jacksonville. It is convenient for us to food and places that we like to visit. staff is great I keep coming back

Stayed 2 nights in May 2024

8/10 Good

Arsenio

23 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2024

6/10 Okay

Bryan

29 Apr 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The landscaping is very unprofessional. The dog park was overgrown when we got there and the grounds look like it is being cared for by people who do not know how to mow, edge, or blow. very unappealing compared to the rest of the community.

Stayed 2 nights in Apr 2024

10/10 Excellent

JAMES

27 Apr 2024

Peaceful

Stayed 6 nights in Apr 2024

10/10 Excellent

JAMES

Travelled with family

23 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kindness

Stayed 1 night in Apr 2024

6/10 Okay

Robert

25 Mar 2024

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

12 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an extended stay!

Really enjoyed our stay here. The room was very clean and quiet. We didn’t use the in room kitchen but it seemed like it had everything you would need for simple cooking. The breakfast was good each morning, very traditional hotel offering. The service was excellent, everyone at the front desk was so friendly and helpful. We would stay here again the next time we are in Jacksonville.

Stayed 3 nights in Feb 2024

10/10 Excellent

Connor

24 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2024

6/10 Okay

Kev

Travelled with partner

10 Jan 2024

Stayed 2 nights in Jan 2024

8/10 Good

Samantha

Travelled with partner

7 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall our stay was great. Very convenient and wonderful staff.

Stayed 3 nights in Dec 2023

10/10 Excellent

Garry

Travelled with family

30 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice quiet place to sleep with all the accommodations. The staff was very friendly and helpful both at check-in and in the morning. The breakfast staff was very attentive too.

Stayed 1 night in Dec 2023

10/10 Excellent

Joao Paulo

Business traveller

14 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They had everything I needed, when I needed help they did it right away.

10/10 Excellent

Joshua

Travelled with pets, Travelled with partner

6 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome and friendly staff, great breakfast, amazing rooms!

Stayed 6 nights in Oct 2023

4/10 Poor

Cliff

Business traveller

25 Oct 2023

Disliked: Room comfort

Room was small as compared to photos, we had to ask for towels, toilet paper, body wash etc. Room only cleaned once. Noisy at night, bed sheets and spread never stayed on made for lumpy sleep.

Stayed 6 nights in Oct 2023

8/10 Good

KENNETH

25 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The outside property was very nice. It was very close to an event I was attending Oct. 23, 2023. The thing I didn't like were the two dead cockroaches I found next to the pad & pen on my night stand.

Stayed 2 nights in Oct 2023