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Springhill Suites by Marriott New Bern

3.0 star property

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Photo gallery for Springhill Suites by Marriott New Bern

Studio, Multiple Beds, Non Smoking
Smart TV, Netflix, iPod dock
Lobby lounge
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
300 Hotel Drive, New Bern, NC, 28562
  • Tryon Palace
    ‪5 min drive‬
  • New Bern Civic Theatre
    ‪6 min drive‬
  • Pepsi Museum
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Springhill Suites by Marriott New Bern

Suburban hotel with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Springhill Suites by Marriott New Bern. During your stay, you'll be close to Tryon Palace. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 4-minute drive from Goshen Medical Center New Bern and 5 minutes from Tryon Palace
Springhill Suites by Marriott New Bern offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. The business-friendly Springhill Suites by Marriott New Bern also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star New Bern hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • Netflix
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 949 reviews
Rating 8 - Good. 223 out of 949 reviews
Rating 6 - Okay. 63 out of 949 reviews
Rating 4 - Poor. 24 out of 949 reviews
Rating 2 - Terrible. 22 out of 949 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mary v

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary
Our stay was good as always.
Stayed 4 nights in Nov 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was very good. The staff was friendly and helpful. Rooms were quiet. Easy to find off the road
Stayed 2 nights in Nov 2024

10/10 Excellent

Greg

Stayed 1 night in Nov 2024

8/10 Good

Audrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town to visit family. Room was clean, breakfast was good and staff was helpful and friendly. Will stay next time in town.
Stayed 1 night in Nov 2024

8/10 Good

Dorothy, Greensboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient to highways but not convenient to historic, downtown New Bern. Beds were high for my sister, who is a short, older woman. There should be small step-stool for getting onto the bed.
Stayed 2 nights in Oct 2024

8/10 Good

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Staff was very friendly and helpful. Great price!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Micah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has such a nice layout that feels just like home. The shower is nice and big, there’s a couch that is giant and could easily sleep two people. The bed was a little hard but other than that our stay was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating and the room was spacious and clean. The breakfast buffet was the most expansive I’ve seen at a hotel facility. We will definitely return here again if we are in need of accommodations in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

mary v

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great as always. This place us like my sevond home love it. I've been coming here since 2008.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, we had a big group for a wedding and they were very accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for longer stays
Very friendly staff. Room was comfy and was an excellent value for the size. Pool is small. Breakfast was good too
Stayed 7 nights in Oct 2024

6/10 Okay

Mike

Liked: Staff & service
Disliked: Room comfort
Disappointed in this location
We were disappointed in this location. While the bed looked nice when we arrived, it was very lumpy and uneven, giving us a bad nights sleep. We found a used towel behind the bathroom door that was missed by the service team, making us question whether the room was clean. The shower drain made a drip drip sound all night.. we had to close door to mask the sound. All in all we were glad we only booked 1 night
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Sadiq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great. Even when the AC in our room was not working properly, the hotel staff made it right by moving us to another room of the same size. We have no complaints whatsoever. When we make it to New Bern again to be with our family, this is where we want to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily, Orland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice! We were just passing through town but glad we picked this hotel! Area is really nice too!
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay with your family
Stayed 1 night in Oct 2024

10/10 Excellent

Yushan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and roomy
Stayed 1 night in Oct 2024

8/10 Good

Alice

Stayed 6 nights in Sep 2024

6/10 Okay

Beverly

I was disappointed and a bit repulsed that the carpet in both elevators was terribly stained, with a variety of stain sizes and 'colors', obviously sustained over time. The tile in my bathroom had old, dirty grout. The cleaning staff were excellent; it was the overall condition of the hotel that was not up to par.
Stayed 3 nights in Sep 2024

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