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Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1923 S Jackson St, Jacksonville, TX, 75766
  • Nichols Green Park
    ‪8 min walk‬
  • Bolton Park
    ‪3 min drive‬
  • Lake Jacksonville
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville TX

Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (575)
The price is €108
for 1 room
includes taxes & fees
14 Feb - 15 Feb
La Quinta Inn & Suites by Wyndham Jacksonville TX

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Hotel in Jacksonville with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel offers 65 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel. During your stay, you're just a quick walk from Nichols Green Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Nichols Green Park and a 3-minute drive from Bolton Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel
"Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel"

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 594 reviews" "
Rating 8 - Good. 138 out of 594 reviews" "
Rating 6 - Okay. 45 out of 594 reviews" "
Rating 4 - Poor. 20 out of 594 reviews" "
Rating 2 - Terrible. 23 out of 594 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Maria, FRISCO

Disliked: Amenities, property conditions & facilities
No coffee in dining room for breakfast, not enough food to serve guests, no one putting out fresh food once something runs out, no coffee, not enough parking, no extra toweld for guest. I wad told the cleaning crew had noy cleaned new towels. Pool is green and out of service. Elevator has stains and needs to be mopped
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly!
The evening clerk was super nice and inviting. The room was enormous!! Breakfast was great. We had a great night of rest! The morning folks were very nice and were in the holiday spirit.
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet kept running and shower would not turn off.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Stayed 1 night in Sep 2024

6/10 Okay

Deborah, Pflugerville

Liked: Staff & service
Disliked: Property conditions & facilities
Worn out property. Needs a full refresh.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
SUCKED!!! Big time
A sub par hotel. The guy at the front desk was awesome but the breakfast SUCKED!! No coffee, No eggs, Rancid sausage and no service. All we got were excuses, which were useless to us. We WON’T ever stay there again!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Breakfast not so good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Stayed 1 night in Sep 2024

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
2 night stay
Everything was going good till I seen a baby cockroach coming from the internet device and in the bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Alissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very quiet and I clean. The staff was friendly. My room did have a few cosmetic issues that could have been taken care of but over all the stay was great!
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good Holiday Inn Express. Better than most breakfast including above average coffee. The pool was green and not in service which was a disappointment.
Stayed 4 nights in Aug 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Candise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Deundra

Liked: Staff & service
Nice and clean
Stayed 3 nights in May 2024

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nastiest ever ,go to another please
Terrible front desk,cafeteria service horrible ,poor breakfast very bad burning food,and you have to ask for everything,room where nasty very disappointed, i stay several times in holiday inn before and this was the worst experience
Stayed 1 night in Jul 2024

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
lack of light bulbs in lamps, refrigerator did not cool, leak in the shower, the guest next door could be heard snoring
Stayed 1 night in Jul 2024

2/10 Terrible

Tonyah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Delecia

Stayed 3 nights in Jul 2024

8/10 Good

Tracy

Stayed 1 night in Jul 2024