Hilton Garden Inn Jackson/Madison

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pet-friendly

Gym

Room service

24/7 front desk

Breakfast available

Explore the area

320 New Mannsdale Rd, Madison, MS, 39110

Annandale Golf Club
9 min drive
Country Club of Jackson
13 min drive
Mississippi Coliseum
16 min drive
Madison, MS (DXE-Bruce Campbell Field)
11 min drive

Room options

Room

27 sq m
Sleeps 4
2 Queen Beds

Room

30 sq m
Sleeps 2
1 King Bed

Room

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed

36 sq m
Sleeps 5
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room

30 sq m
Sleeps 4
2 Queen Beds

1 King Bed

27 sq m
Sleeps 2
1 King Bed

Room

Sleeps 4
2 Queen Beds

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

11 Jan - 12 Jan

About this property

Hotel in Madison with 2 restaurants and a 24-hour fitness center

This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.

Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jackson/Madison. During your stay, you'll be close to Canopy Children's Solutions. Free WiFi in public areas, free self parking, and 2 restaurants are available.

Free WiFi and wired Internet
Free self parking
Enjoy a bite to eat at one of the 2 restaurants
Cooked-to-order breakfast served daily for a fee
Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
Onsite recreation includes a 24-hour gym
5 minutes by car from Canopy Children's Solutions and 9 minutes from Annandale Golf Club
Cats and dogs welcome for a fee (restrictions apply)

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn Jackson/Madison. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madison hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grill - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Languages

English, Japanese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 8.95 for children
2 restaurants
1 bar
Room service available

Restaurants on site

Garden Grill

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Laundry facilities
Microwave
Fridge

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

24-hour business centre
Computer station
Conference space (1001 square feet)
Meeting rooms - 2

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Designated smoking areas (fines apply)
Fireplace in reception
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Feather duvet
Free cots/infant beds
Free rollaway beds
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

37-inch flat-screen TV
TV channels
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Microwave
Minibar
Fridge

Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:

Indoor pool

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson/Madison

Hilton Garden Inn Jackson/Madison Hotel

Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Madison

Hilton Garden Inn Madison Hotel Madison

Hilton Garn Inn JacksonMason

Hilton Jackson Madison Madison

Hilton Garden Inn Jackson/Madison Hotel

Hilton Garden Inn Jackson/Madison Madison

Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Don

20 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I loved it

Stayed 1 night in Sep 2024

6/10 Okay

carlton

16 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

13 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family and small children

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed a couple nights for a soccer tournament

Stayed 2 nights in Aug 2024

6/10 Okay

SWATI

Business traveller

6 Sept 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

The bathroom looked like it had been used prior to me. There was hair in the shower. The bed was comfortable but I could hear other guest slamming doors. Disappointed

Stayed 1 night in Sep 2024

8/10 Good

Jermaine

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Terry

Travelled with family

20 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The manager had no customer service skills. When we arrived the tv did not work. Maintenance had to replace a cable. The refrigerator did not work and had to be replace. There was no one who could help my 77 year old wife get on the wifi service offered. The telephone said we were in room 106 when actually we were in room 229. Front desk day people need to learn customer service instead of running to the GM who basically put his finger in my wife's face and told her to either shut up or he would have us escorted off the property. The list goes on but these are some of the highlights of our stay. The property is beautiful but the majority of the staff we encountered need better training. The Maintenace man I think his name was Jerome was the highlight of our stay as he actually knew how to handle the situations thrown at him and did it professionally and with a smile. I would not recommend anyone stay here until the people directly working with the customers who pay their salaries know how to interact.

Stayed 2 nights in Aug 2024

8/10 Good

Imelda

15 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Louisville

Business traveller, Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, good location, close to shopping /restaurants.easy to locate

Stayed 1 night in Aug 2024

8/10 Good

Jessica

8 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

3 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth J

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Dustin, Elmhurst

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Perfect for a tired couple traveling

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with a safe feeling neighbourhood around it. Right next to a nice gas station, so it makes leaving the next day very easy and efficient.

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group

8 Jul 2024

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Disappointed with most recent stay

Usually a decent and preferred place to stay. I was a bit disappointed this time. Renovations being done. Serval items were broken; Fridge in room, ice maker on all floors except 1. No pool. Room to expensive compared to available amenities.

Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Travelled with partner

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is really nice. So roomy too. Thank you so much. We really appreciate the wonderful service you provided us at checkin. Also, this text checking on how everything is, is a great touch!

Stayed 1 night in Jun 2024

10/10 Excellent

Classie

Business traveller

18 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Adia

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice location with easy access to Hwy 55. Close to Costco & Walmart. Nice turtle pond in the back.

Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets

16 Jun 2024

Liked: Amenities, property conditions & facilities

Very nice property in a safe upscale area. Rooms were spacious and clean. Appreciated the comfortable beds and pillows! Would definitely stay here again.

Stayed 1 night in Jun 2024