Heritage House Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage House Inn

Basic Double Room
Exterior
Interior
Basic Double Room
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
540 Old Colony Rd, Hyannis, MA, 02601
  • Cape Cod Maritime Museum
    4 min walk
  • John F. Kennedy Hyannis Museum
    6 min walk
  • Cape Cod Baseball Hall of Fame
    6 min walk
  • Hyannis, MA (HYA-Barnstable Municipal)
    3 min drive

Room options

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Heritage House Inn

Motel in Hyannis with free parking
This smoke-free motel features free self parking.
Heritage House Inn offers 48 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at Heritage House Inn. During your stay, you're just a quick walk from Cape Cod Maritime Museum. Free self parking is available.
  • Free WiFi
  • Free self parking
  • Steps from Cape Cod Maritime Museum and 6 minutes by foot from John F. Kennedy Hyannis Museum
Free self parking is available.

This Hyannis motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Guest services

  • Front desk (limited hours)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Heritage House Inn Motel
Heritage House Inn Hyannis
Heritage House Inn Motel Hyannis

Heritage House Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 85 reviews" "
Rating 8 - Good. 27 out of 85 reviews" "
Rating 6 - Okay. 13 out of 85 reviews" "
Rating 4 - Poor. 8 out of 85 reviews" "
Rating 2 - Terrible. 11 out of 85 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo, San Pedro Garza Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance is severely lacking here. The smell in the room was horrid, and the ceilings are literally caving in. There should no way ever be a reason as to why I should be worried about upstairs guests when they shower. Why on earth is the upstairs tub leaking into my bathroom??? Nothing is soundproof, you can hear every door that slams and every footsteps upstairs, in the hallways, and our neighbors. It was overpriced for the experience and the only good thing about it is the location and parking. The furnitures paints are chipped and stained and made me question if we were in the right location. Will not be coming back and I wouldn’t recommend coming to this location when there are more comparable hotels around.
Stayed 1 night in Aug 2024

4/10 Poor

Humaa

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was no one in office and there was no sign any where for check in . We kept on running around to find front desk and we were going and out from property around 8 pm like chicken without head . Finally in the end we went into confirt inn ( next property) and they checked us in. Otherwise this property was abandoned , room wasn’t bad but I am not happy and no one informed us before that we have to check in with Comfort Inn .
Stayed 1 night in Aug 2024

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness
The only staff I saw was the front desk at the next door Comfort Inn, and she was fine. Room was nice enough, lots of cosmetic wear and tear, but functional. Great, convenient location.
Stayed 3 nights in Aug 2024

6/10 Okay

LAURA

Travelled with partner
Liked: Amenities
The property was well kept but the room was just average but seemed clean. The room amenities were good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
The worst hotel I have ever stayed at
There was no check in at the hotel and we had to go to the Comfort Inn to check in and for breakfast. The room was filthy and the only house keeping we received was clean towels.
Stayed 7 nights in Aug 2024

4/10 Poor

Clara

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Clara

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The entire building reeked of mold , I have even notified the health department who are currently doing an investigation. My travel companions were able to transfer to the Nextdoor Comfort Inn and paid an additional $157 so they and their belongings did not reek of mold. There was not an additional room available to me & I did not realize how severe the IAQ really was in my room. Now I know as I fumigate everything that entered that room . Unfortunately, the hotel refuses to make any adjustments . But I’m disputing my room charge and hope I don’t get sick. Clean, well appointed , good breakfast and contaminated with mold. You’ve been warned!
Stayed 2 nights in Aug 2024

8/10 Good

Anthony, Uncasville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to Main Street and beaches
Stayed 2 nights in Aug 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Two days in a row my room wasn't cleaned. Also the door to my room stuck and I reported it three times and they failed to resolve the issue.
Stayed 6 nights in Jul 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Comfort Inn graciously allowed us to use their outdoor swimming pool and enjoy a complementary breakfast the next morning. Mr. Miller the desk manager was polite and did a beautiful job making sure the food available at the breakfast was top-notch. I cannot complement him enough.
Stayed 1 night in Jul 2024

8/10 Good

Colleen

Stayed 1 night in Jul 2024

8/10 Good

Patrick Kurtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not new and is showing some wear. If you are staying on the lower floor they seem to have a moisture problem and the rooms are very damp. Other than that, everything was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sheri

Disliked: Cleanliness, amenities, property conditions & facilities
First room in building 600 had smell of mold and water was coming out of light on the wall. Went to front desk and they moved us to another room in building 500 - looked better but as we went through the door someone’s stuff was in the room. Went back to front desk and they gave us another room in building 500. It was ok but I wouldn’t stay there again and certainly wouldn’t stay in 600 building
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the Cape
Room was good. Key did not open the lock well. It was a real chore to get into the room. Front Staff was informed when I left. You have to check in at the Comfort Inn which was a little weird but ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay! Close to restaurants, beaches, and the bus terminal. I was amazed at how nice the property was considering how reasonable the cost!!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024