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Best Western Plus Hotel Hong Kong

3.5 star property

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Photo gallery for Best Western Plus Hotel Hong Kong

Lobby
Business centre
Exterior
Executive Suite, 1 Double Bed
Executive Suite, 1 Double Bed | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
308 Des Voeux Road West, Hong Kong
  • University of Hong Kong
    ‪7 min walk‬
  • Hollywood Road
    ‪11 min walk‬
  • Hong Kong - Macau Ferry Terminal
    ‪19 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room, 3 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, 3 Single Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 3 Single Beds, Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, 3 Single Beds, Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Harbour View

Deluxe Suite, 1 Double Bed, Harbour View

Deluxe Suite, 1 Double Bed, Harbour View

  • 28 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Suite

Superior Double Suite | Living area

Superior Double Suite

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Balcony

Best Western Hotel Causeway Bay

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
3.5 out of 5, Good, (1000)
The price is €64
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Best Western Hotel Causeway Bay

About this property

Best Western Plus Hotel Hong Kong

Hotel with a 24-hour front desk, a short walk to University of Hong Kong
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Best Western Plus Hotel Hong Kong offers 307 accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Hotel Hong Kong. During your stay, you're just a quick walk from University of Hong Kong. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from University of Hong Kong and a 4-minute drive from Hong Kong Convention and Exhibition Centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Hong Kong.

Smoking is allowed in designated areas at this 3.5-star Hong Kong hotel.

Best Western Plus Hotel Hong Kong has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hong Kong Ramada Hotel
Ramada Hong Kong
Ramada Hotel Hong Kong
Hong Kong Ramada
Ramada Hong Kong Hotel Hong Kong
Best Western Plus Hotel Hong Kong
Best Western Plus Hong Kong
Best Western Plus Hotel
Ramada Hong Kong Hotel
Best Plus Hong Kong Hong Kong
Best Western Plus Hotel Hong Kong Hotel
Best Western Plus Hotel Hong Kong Hong Kong
Best Western Plus Hotel Hong Kong Hotel Hong Kong

Best Western Plus Hotel Hong Kong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 1001 reviews
Rating 8 - Good. 423 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the last stop of A10 airport bus at Hong Kong Island.
Stayed 9 nights in Nov 2024

8/10 Good

Tin Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location of hotel, near shops, transport and restaurants. Nice staff and good cleaning services. Problem is the room I stayed in the bathroom washing basin is cracked but no water leakage and staff is aware of it. Bathtub and shower area needs to be modernised. Our room lacks proper lighting, main living space is only lit up by a few lamps and still mostly dark. Some areas needs renovation and maintenance. Housekeeping is done well. Can be noisy, possibly the room we were staying in was in the lower levels at lvl 6 and was surrounded by external noises and sounds from the air conditioning vents.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jay

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and convenient
Absolutely spacious with excellent water pressure and overall quite clean. Staff courteous and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

claude

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room very nice and plenty of restaurants around the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Chris Fu Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff were helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

LANDI TRAINING

Business traveller
The property is big but old. Housekeeping response is very slow. I called 5 times to remind them to bring Iron Box to my room. They gave me torn towels. I took photos of the torn towels. The hotel is old and the carpet is smelly. Not worth the price. The concierge staff is nicer
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ka-Fai Raymond

Travelled with family
Liked: Cleanliness, staff & service
I booked a standard twin room and stayed in this hotel for 8 nights in a separate room with my family. Some standard rooms may be different from others. Some rooms may have inadequate lighting. Rooms have a very classical design, so one may not expect luxury in this hotel, especially with the standard rooms. Rooms get a general clean up/tidy up every day; advice to lock up bags/luggage to prevent potential theft before heading out. The beds are a big letdown and tarnishes the ratings of this hotel. The pillows are too big and cushiony resulting in neck pain and uncomfortable nights. The staff are overall very nice, they were able to fix my keycard access to my room a few times which is why I'm giving this a 4/5 not 3/5. Regarding amenities, you have to pay ~65 HKD for breakfast and ~40 HKD with an Octopus card to use washing facilities. Disposables have to be purchased from a vending machine and not given for free. The hotel location is very convenient for food, shopping and transport both MTR and buses to the Airport. I haven't run into any problems with my rooms nor theft of items as I put valuables inside the locked luggage before going out. In summary, this hotel did a great job at serving its foundational purpose of being a hotel and allowing convenient travel to places one wishes to visit. Despite the room's looks being outdated, this hotel has a long road of potential growth and quality improvement. Likely come back to this place in the far future.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location and transportation is very convenient to and from airport
Stayed 13 nights in Oct 2024

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A Very Pleasant Surprise.
The room is spacious and is very quiet, despite the hotel is in the city. The added bonus is the availability to the airport express bus which stops just across the street from the hotel. For seniors, the ticket (one-way) is HK$21.00. Bus stops and tram stations are in front of the hotel. Highly recommended.
Stayed 3 nights in Nov 2024

4/10 Poor

Lizhong

Disliked: Cleanliness, property conditions & facilities
This hotel is very spacious, and the location is perfect. But I find it's hard to understand why they choose not to maintain it well. Just too old and smells bad.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hoi Lam

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
the hotel is dated, but it's clean enough and good location
Stayed 4 nights in Nov 2024

8/10 Good

imkit, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very old hotel with a reasonable price. very basic room with no microwave and no extra sink. Staff is friendly.
Stayed 7 nights in Oct 2024

8/10 Good

Ka Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ka

Travelled with family
Liked: Staff & service
satisfy
Stayed 1 night in Oct 2024

10/10 Excellent

Lasana moriss

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Ming

The hotel needs vennovation
Stayed 2 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Close to everything you need. Subway, tram, bus to airport. and restaurant. Will stay again.
Stayed 11 nights in Oct 2024

8/10 Good

Yui Sun

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Moon

Stayed 3 nights in Sep 2024

10/10 Excellent

PAK TUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

ERIK

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We found a single bed bug in the first room assigned to us. We went down to inform the receptionist and asked for a new room. The receptionist wasn’t very apologetic, in fact no apologies made at all. No attempt at service recovery. The new room had no bed bugs thankfully, and generally feels a bit cleaner. The property generally is very dated and old and probably need an urgent make over. But size wise it’s amazing for HK standard. The daily turnover service is also not bad, no complaints about that. For everything offered, I think the hotel is quite pricy. Would not stay here again unless necessary because of location.
Stayed 4 nights in Oct 2024