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3.5 out of 5

"The hotel needs a complete refurbishment. Damp-smelling rooms with grubby, old carpets. Terrible wifi. " More

By a verified traveller on Fri 12 Jun 2020

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 3 Single Beds, Non Smoking, City View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room, 3 Single Beds, Smoking, City View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel Hong Kong. During your stay, you're just a quick walk from University of Hong Kong. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from University of Hong Kong and a 1-minute drive from Hong Kong - Macau Ferry Terminal

Best Western Plus Hotel Hong Kong ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel Hong Kong

Everyone (2) Couples (2)
3 out of 5
The hotel needs a complete refurbishment. Damp-smelling rooms with grubby, old carpets. Terrible wifi.

Posted by on 12 Jun 2020

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Comment from Hotel Management

22 Jun 2020 by Taro Tsang - Reservations Manager

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

4 out of 5
If you like a really firm bed this is the hotel for you. A good value hotel with very helpful staff. Minimal room amenities - note explaining no bottled water in room is to save the environment (but can be purchased in the lobby) suggests hotel is saving pennies to survive?

Posted by on 14 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Taro Tsang - Reservations Manager

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

2 out of 5

Posted by on 18 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Taro Tsang - Reservations Manager

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

5 out of 5
Guter Rückzugsort, wenn einem das hektische Stadtleben mal etwas zu viel wird. Sehr guete Anbindung an den Öffentliche Verkehr / Metro, was in Hongkong sehr wichtig ist, spart man auch viel Geld. Alles sehr gut erreichbar, da zentral gelegen, in etwa 10 Minute bist du mit dem "Ding Ding" direkt im Zentrum (Central HK). Authentische Umgebung aus Modern und Alt. Essmöglichkeiten jeglicher Art gleich um die Ecke. Kleiner Supermark, Starbucks, 7Eleven in unmittelbarer Umgebung. Das Hotel fanden wir auch echt Preiswert, hatte ein bisschen mehr als für ein Hostel bezahlt und dafür viel mehr bekommen. Zimmer sind sehr räumlich. im amerikanischen Stil. Wir hatten eine sehr gute Zeit in Hongkong.

Posted by on 12 Apr 2023

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Comment from Hotel Management

12 Apr 2023 by Reservations Manager

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

About the Best Western Plus Hotel Hong Kong

Location 308 Des Voeux Road West, Hong Kong,

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Hong Kong. Smoking is allowed in designated areas at this 3.5-star Hong Kong hotel.

  • 307 guestrooms or units
  • 30 levels
  • Built in 2005
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Central Station (2.6 km / 1.6 mi)
  • Metro station: Water Street Tram Stop (0.1 km / 0.1 mi)

Room Amenities

Best Western Plus Hotel Hong Kong offers 307 accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, bidets and complimentary toiletries. This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Best Western Plus Hotel Hong Kong has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Ramada Hotel
  • Ramada Hong Kong
  • Ramada Hotel Hong Kong
  • Hong Kong Ramada
  • Ramada Hong Kong Hotel Hong Kong
  • Best Western Plus Hotel Hong Kong
  • Best Western Plus Hong Kong
  • Best Western Plus Hotel
  • Ramada Hong Kong Hotel
  • Best Plus Hong Kong Hong Kong
  • Best Western Plus Hotel Hong Kong Hotel
  • Best Western Plus Hotel Hong Kong Hong Kong
  • Best Western Plus Hotel Hong Kong Hotel Hong Kong
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