4/10 Poor
Catherine J.
30 Jan 2025
Disliked: Cleanliness
Switched to the Lodge
Less than 24 hrs before our arrival,I received a phone call from the property manager that the property we booked would not be repaired before our arrival(The owner said only minimal screen porch damage had occurred from the Aug hurricanes and it would be repaired before we arrived.) We were offered another stilted house with no view, a hotel or the next door property The Lodge, but our Christmas vacation would be cut short because they said we could only stay from the 21-26. We arrived at The Lodge, a house that was not clean(dust, bugs on the floor, dishwasher full, dryer full, sliding glass doors not able to be opened or closed,broken windows, molding coming off ,cabinet doors falling off,elevator broken, Bird poop so bad on outdoor furniture and dock it was unsanitary to use, etc…) All bedrooms (excepts a bunk room were upstairs, so we had to carry our suitcases up a wooden spiral staircase
Catherine J.
Stayed 7 nights in Dec 2024