See all properties

Wild Ginger Hotel

2.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Property grounds
Lobby sitting area
Beach
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Kalakaua Park
    ‪6 min walk‬
  • Hilo Farmers Market
    ‪12 min walk‬
  • Wailoa River State Park Hawaii
    ‪14 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

Outdoor pool

Hilo Reeds Bay Hotel

Pool
Free WiFi
Laundry
Housekeeping
4.0 out of 5, Very good, (1003)
The price is €161
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hilo Reeds Bay Hotel

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Wild Ginger Hotel gets good marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include laundry facilities and a shared microwave
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Hilo Farmers Market and a 4-minute drive from Rainbow Falls
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Water sports equipment

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairwells
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free rollaway beds
  • Portable fan

Bathroom

  • Hairdryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Fridge

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 631 reviews" "
Rating 8 - Good. 137 out of 631 reviews" "
Rating 6 - Okay. 64 out of 631 reviews" "
Rating 4 - Poor. 51 out of 631 reviews" "
Rating 2 - Terrible. 110 out of 631 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Adrian

Disliked: Cleanliness, property conditions & facilities
Do better
The room we were in was a bit dirty such as a lot of dust and stuff on the bed that we ended up wiping off aswell as under the red was a used q-tip and more trash, more importantly the pillow looked stained or maybe it was mold we didn’t know, the blanket that was provided in the room was one of those blue moving blankets that’s it, that and a very thin sheet was all we had, we even tried to go buy our own blankets for the night however the stores were closed at the time. Will not be back that’s for sure
Stayed 1 night in Oct 2024

4/10 Poor

Cathrine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an old hotel no hot shower i woke up with some bug in my room but bed was comfortable restaurant nearby they provide basic breakfast only stayed for a night
Stayed 1 night in Oct 2024

8/10 Good

Nathaniel, Raleigh

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

sree ram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a dump , and the most unhygienic place I have ever been to , the bathroom was full of bugs and the actual maintainace was very pathetic , paints peeling everywhere , the facilities were horrible , they did not provide fresh towels , they left damp Towels on the bed , the I have lots of picture to share , when asked they were rude and asked to contact Expedia , this was the single Most worst experience of my life , it was very unhygienic , unsanitary and completely unsafe , Thai property should be removed from your listing , bare minimum checks should have been done by your team , this is just not acceptable , we had no choice but to stay as it was a late check in and there were no options , Expedia needs to take responsibility and act
Stayed 2 nights in Oct 2024

10/10 Excellent

Simone

Travelled with group
Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazingly welcoming.It's a wonderful Hilo institution that is a local treasure.
Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Great staff. It is a rustic hotel (no AC, TV, sloped floors, etc) But it was comfortable with a very nice staff. Don’t let first impressions scare you off. I loved falling asleep to the frogs and other night life.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ellen Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not believe any above 2 star review. The worst ever and I have been around the world. I continue to report fake reviews. I suspect the pictures over a decade old. Dirty, moldy, buggy, should be condemned.

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

6/10 Okay

Victor

Stayed 1 night in Oct 2024

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older building, one of the oldest operating hotels on the island. Don't pass this one up: just outside of downtown Hilo, affodrable, and the kind of character your want in a room in paradise. Hot water takes a bit to get going, so be patient, but that's the only drawback. The staff are amazing, the courtyard is a beautiful micro slice of the island, and the rooms are more than sufficient! Biggest fridge in a hotel anywhere yet for me! A five minute drive or 10 minute walk from downtown: either way, it's a great lodging experience. If I'm ever here again, i know where I'll be staying. Mahalo, Wild Ginger!
Stayed 1 night in Oct 2024

2/10 Terrible

Cara, Davie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not worth what we paid per night. The smell of the room was awful. The fan and light did not work. Had to get two fans from the front and they were also dirty. Would not recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star because at least I didn’t see a cockroach
The bathroom floor and shower curtain were covered in green and black mildew. When we alerted the front desk the sink was completely clogged, their “repair” was to remove the clog at least enough so it could slowly drain over a matter of hours. Spider visitors gave us great company along the ceilings, probably being fed by the bugs coming in the rusty, old window screen inserts. Patio lounge chairs were strewn around unclean. The children’s “play house” had a danger sign to “keep out” - it looked like it may fall over at any moment. And it was close to a busy street with the sound of heavy traffic. Overall, the accommodations didn’t evoke romantic or rustic, old-times Hilo. They were decrepit and in disrepair. DO NOT believe the pictures they post online.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer L.

Liked: Staff & service
Disliked: Property conditions & facilities
It was dirty, old, no bathroom door, bugs, i can go on and on. Gross. But staff was really nice
Stayed 1 night in Sep 2024

2/10 Terrible

Ceferino, Santa Clarita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet bowl is not working, curtain is very dirty, bed linen with smell. Room is mess and I connot sleep in my stay???
Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, property conditions & facilities
Same great staff and service!
Stayed 2 nights in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
Stayed 7 nights in Sep 2024

2/10 Terrible

james

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
Stayed 1 night in Sep 2024

4/10 Poor

xiande

Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 1 night in Sep 2024