Sapphire Inn

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Dates

December 2024

January 2025

Combined shower/bathtub, free toiletries, towels

Overview
Rooms
Location
Policies

Good

Popular amenities

Laundry

24/7 front desk

Pet-friendly

Housekeeping

Air conditioning

Parking included

Explore the area

761 E. Main Street, Franklin, NC, 28734

Ruby City Gems & Minerals
12 min walk
Scottish Tartans Musuem
13 min walk
Angel Medical Center
15 min walk

Room options

Standard Room, 1 King Bed

Sleeps 3
1 King Bed

Standard Room, 2 Double Beds

Sleeps 4
1 Double Bed

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

About this property

Motel in Franklin with free parking

Laundry facilities, a 24-hour front desk, and a garden are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and RV/bus/truck parking are onsite.

Sapphire Inn offers 30 air-conditioned accommodations with complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Franklin motel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Sapphire Inn. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self parking, plus laundry facilities. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Amenities include laundry facilities and a vending machine
Steps from Nantahala National Forest and 12 minutes by foot from Ruby City Gems & Minerals
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Sapphire Inn offers its guests barbecue grills, a vending machine, and a garden. WiFi is free in public spaces. Sapphire Inn also features a picnic area, laundry facilities, and RV/bus/truck parking. Free self parking is available.

Smoking is allowed in designated areas at this Franklin motel.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking on site
Wheelchair-accessible parking available

Family friendly

Laundry facilities
Microwave
Fridge

Conveniences

Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Outdoors

BBQ grill(s)
Garden
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
TV

Food and drink

Microwave
Fridge

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 15 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sapphire Inn Franklin

Sapphire Inn

Sapphire Inn Motel

Sapphire Inn Franklin

Sapphire Inn Motel Franklin

Sapphire Inn Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Excellent

Verified traveller

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay quiet and peaceful ✌

awesome stay. very very very cool management 👌 👍 😎 👏 😀

Stayed 3 nights in Aug 2024

10/10 Excellent

David H

Travelled with group

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

6/10 Okay

Angie

12 Aug 2024

Liked: Staff & service

I was in Franklin for a couple nights in between travel. It’s a beautiful little town. Location was super convenient to highways. Staff was friendly and helpful. Updates on the horizon but it was clean, quiet and comfortable. I will stay again if I find my way in this neck of the woods again.

Stayed 2 nights in Aug 2024

6/10 Okay

Emily, Raleigh

2 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Convenient location, but pretty dilapitated and out dated. Noisy neighbors upstairs stomping around and didn't sleep well. Sheets were pretty ratty but i guess you get what you pay for

Stayed 1 night in Jul 2024

8/10 Good

Kris

31 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Billy

Travelled with partner

13 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Waited 10mins before anybody came to check me in...ac barely worked, the refrigerator didnt work made the room smell after opening it...

Stayed 1 night in Jul 2024

10/10 Excellent

Young

Travelled with group

13 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

13 Jul 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

FLIES! Otherwise good

Room was clean and decently maintained/updated. However there were flies everywhere in the room to the point we did not use any of the towels or shower or anything in the room. If flies were not there I would give it a 4 stars, as everything was good not exceptional. Also pet fees for conditions of rooms are a bit high if you have a pet, more than the $30 their website says.

Stayed 1 night in Jul 2024

10/10 Excellent

Hengli

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

David H

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great value and location

Stayed 1 night in Jun 2024

2/10 Terrible

Abbigail

Travelled with family, Travelled with group

9 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT BOOK!!! Absolute garbage fire of a stay. Booked same day because our travel plans changed and we needed somewhere cheap. We weren’t able to arrive until 10pm. It’s my acct but I don’t have a debit card currently, so my mother came inside to pay with hers. First the jerk at check in gave us soooo much trouble. Rolling his eyes, scoffing and saying he wishes he could’ve canceled our reservation before we got there!! He tried to talk us out of the booking even!! He kept pressing the question about if we had pets with us, which we didn’t… just because I had a “dog mom” shirt on. He kept snidely saying that we’d “better tell him now or he will charge us for everything he can”. It’s 1030pm and I just want to sleep!! Finally we got to the room and were shocked… the door is a residential lock and key and the A/C unit didn’t work properly. The whole room was dirty and grimy. Then as I’m taking a shower, TWO ROACHES came up thru the drain!!!! Awful and disgusting… please pay the extra $15-20 to stay somewhere else!!!

Stayed 1 night in Jun 2024

6/10 Okay

Don

4 Jun 2024

Liked: Staff & service

Stayed 3 nights in May 2024

4/10 Poor

Gail

31 May 2024

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Sketchy dealings

At check-in, they charged me almost $7 more than the hotels.com app had said. When I complained, she seemed angry and told me that the app doesn’t put in tax, so they add that in. I later pulled up the email that detailed the room cost plus tax, and showed it to her. She refunded the extra money, but the whole experience seemed sketchy. I won’t be back.

Stayed 1 night in May 2024

2/10 Terrible

Dawn

Business traveller

23 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I do not leave reviews normally and understand that I chose a cheap hotel while I was in the area, but I chose it by the reviews that had been left. This is the nastiest place I have ever stayed at. My feet got dirty on the laminate flooring in the main room after showering. When I got the bathroom floor wet after my shower I attempted to wipe up the water and made mud!! The kind gentleman who is running the place claimed he had staffing issues recently… the nasty had been building over a long period of time. I suggested a spring cleaning to go with the excuses that were offered. Please if you do decide to stay, check the room before you pay! Good luck

Stayed 6 nights in May 2024

4/10 Poor

Thomas

Travelled with partner

18 May 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Price and location were right. The room needs a dehumidifier. The clean towels felt damp. My jacket as well when I put it on in the morning.

Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner

18 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A budget hotel with large rooms and comfortable beds. Refrigerator. Needs more outlets and poor wifi.

Stayed 1 night in May 2024

8/10 Good

Glenn

18 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Stayed 3 nights in May 2024

10/10 Excellent

Paul

28 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Business traveller

25 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice.

Super nice staff, easy registration, clean and nice room. Everything worked perfectly!

Stayed 4 nights in Apr 2024

4/10 Poor

Connie

20 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

2/10 Terrible

Katherine

18 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I could not check in. I called the number at the window, and it kept going to a busy signal. I knocked. Waited 5 minutes and kept calling, same busy signal. It wasn't fun having to find a different hotel at 10:45PM. I hope I don't get charged.

Stayed 1 night in Apr 2024

10/10 Excellent

Glenn

15 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

7 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room wasn't quite ready when I arrived, but manager was SUPER friendly and it was ready in minutes. It may not be a Hilton, but for the price, you can't really beat it. A simple, no-frills room for a night.

Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with partner

5 Apr 2024

Liked: Cleanliness, amenities, property conditions & facilities

Interesting property. Seems to cater to hikers in the area. They had a Friday night karaoke event for charities, and it was alternately execrable and excellent (as karaoke often is). Best version of "The Prayer" that Chris and I have ever heard. The owner was quite friendly on check in, and fine during subsequent encounters. Be advised, this is a family operation, and if the family goes to eat in town, your phone calls to the desk will go unanswered. We had an oil stained sheet, on check in, that we wanted to be replaced, and they weren't there. But they fixed it that night. But otherwise, a good place to stay. Overall enjoyed it.

Stayed 3 nights in Mar 2024

6/10 Okay

Dale

Travelled with family

22 Nov 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Know what you are getting

Their website says pets welcome but doesn't state there is an additional fee of $10 dollars per pet per day. The toilet was not secured to the floor. It rocked when sat on. There was no extra toilet paper in the room. Had to ask for it.

Stayed 3 nights in Nov 2023