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Crowne Plaza Hotel Hickory by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Hickory by IHG

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

Map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Hickory Metro Convention Center
    ‪11 min walk‬
  • Valley Hills Mall
    ‪11 min walk‬
  • The Crossing at Hollar Mill
    ‪4 min drive‬
  • Hickory, NC (HKY-Hickory Regional)
    ‪12 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior

Quality Suites Hickory South

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (728)
The price is €130
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Quality Suites Hickory South

About this property

Crowne Plaza Hotel Hickory by IHG

Hotel in Hickory with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Hickory by IHG offers 200 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel Hickory by IHG. During your stay, you'll be within walking distance of Hickory Metro Convention Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Hickory Metro Convention Center and Valley Hills Mall
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Hotel Hickory by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. The business-friendly Crowne Plaza Hotel Hickory by IHG also features a vending machine, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hickory hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Piedmont Park Restaurant - This restaurant serves breakfast, lunch, and dinner.
Atrium Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Piedmont Park Restaurant
  • Atrium Lounge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (11001 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Crowne Plaza Hotel Hickory by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 931 reviews
Rating 8 - Good. 281 out of 931 reviews
Rating 6 - Okay. 165 out of 931 reviews
Rating 4 - Poor. 99 out of 931 reviews
Rating 2 - Terrible. 63 out of 931 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay
Anytime we come to hickory, we love staying at the Crown Plaza
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the room and there was another person in the room. The hotel wanted us to share the room. Ridiculous. They blamed hotels.com for the mix up, which we know isn’t the case. Horrible hotel. Never book here!
Stayed 1 night in Nov 2024

6/10 Okay

Jeffrey

Travelled with group
Disliked: Staff & service, property conditions & facilities
Solid 2.5 hotel, don’t get too excited
It’s old and dated but the size of rooms and the number of rooms available is great. Breakfast was limited but not bad. Not the healthiest options but wouldn’t expect that for what we pay. It’s a solid 2.5 hotel with good sized rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Roland

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Miki

Stayed 2 nights in Oct 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
From the lobby this place looks fine. However, my room was horrible. First, the decor was old and out-dated. Second, although the room was basically clean if you look closer it was not. Third, as I pulled up to my room (first floor, outside entry) someone was looking though the window which was very unsettling.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eric J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
The decoration is vintage loved it
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Business traveller
Disliked: Room comfort
Okay in the past, but has gone downhill.
I have stayed here several times in the past, but had not been here since 2018 (have stayed here five times in all). This was the first time I was given an "outside" room facing the parking lot, and was overall disappointed with the condition that the room was in, compared to previous rooms. The wall paper is peeling off in several places in the bathroom, and the dressers all looked old and well-used. The bathroom was also extremely dark and reminded me of a dungeon. There is zero light in the shower itself, as what little light that is in the bathroom is directly over the toilet (I prefer a well-lit bathroom, particularly in the shower). Being an "outside" room, it was also extremely loud, and motorcycles and other loud vehicles were heard clearly in the room for the duration of the night. Although my experiences in the past were good, it appears as if the hotel has gone down hill in the last six years. I will not be staying here again.
Stayed 1 night in Oct 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise was awful as well as late night/early morning old noise there was a dog in the next room that barked constant,
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel seems like a nice place, However we did have a couple of issues; the was mold in the room on the ceiling and down the wall. The room could use an update. The water pressure and temperature was great!
Stayed 2 nights in Oct 2024

6/10 Okay

Johanna

Travelled with group
Disliked: Property conditions & facilities
Has an ok indoor pool
It's an older property and not in the best condition. Staff at the front desk seemed like they didn't want to be there. It seems like they might need a new key machine. The first set of keys didn't work and we had to get more made. One of the house keeping staff was quite welcoming and friendly but the rest of the staff were not. The pool was decent and the water temperature was great but there were not any towels in the pool area at all. The sauna appears to be not in use. Rooms show signs of age - stains on the bathroom ceiling and a small hole in the wall, etc.. Convenient location not far off the interstate. We came to town for Oktoberfest which was a lot of fun.
Stayed 1 night in Oct 2024

2/10 Terrible

Song Huu, Largo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing... checkin and check out was easy. Clean rooms
Stayed 2 nights in Oct 2024

4/10 Poor

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool area was nice. When we first got our keys for the room they didn't work so I had to go and get new keys. Then when we opened the door it was an overwhelming smell of milddew so we called the front desk they had no kind of air freshener. The room cleaner manager gave us rug powder. Then we found bugs in the room and my wife was not happy. We got the room for 4 people my wife, me and our 2 kids we received 1 bath towel, I whent to the front desk they said they had no towels available until the next day at 9am. I whent to the front desk the next morning to report the sink in our room only had hot water and the cold water was shut off because it was leaking and to see if we could get some towels it was about 1030am and the front desk said they had no bath towels for guests. They did fix the water but the maintenance guy was overheard by my wife as saying that he told them about the water leak last week and he was the one that shut the cold water off. I am not impressed by this place and that's why we left a day early. The front desk personnel, the cleaning crew and the maintenance people are great but the owner must only care about profit and less about the property.
Stayed 3 nights in Sep 2024

6/10 Okay

Hannah

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Randall

Business traveller, Travelled with partner
Out door entrance door to room. Ask d for inside room but got no response.
Stayed 2 nights in Sep 2024

8/10 Good

Daechia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Travelled with partner
Disliked: Amenities
Check in was a breeze. Unfortunately the hotel lobby smelled of dirty gym socks & the corridor to the rooms smelled of bleach and body odor. Mildew in the bathroom and dirt in the corners. Wish the restaurant and/or bar was open after 8:00 pm.
Stayed 3 nights in Aug 2024

8/10 Good

Edmond

Business traveller
Liked: Cleanliness, staff & service, room comfort
Weekend stay
It's a older hotel but really well kept.
Stayed 2 nights in Aug 2024

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