Crowne Plaza Hotel Hickory, an IHG Hotel

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Dates

January 2025

February 2025

Premium bedding, in-room safe, desk, laptop workspace

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Bar

Room service

Gym

Explore the area

1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602

Valley Hills Mall
11 min walk
Hickory Metro Convention Center
11 min walk
Lenoir-Rhyne University
4 min drive
Hickory, NC (HKY-Hickory Regional)
11 min drive

Room options

Premium Room

Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Bath Shower Combination)

33 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Exterior Access)

33 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

33 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

33 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible (Exterior Access)

33 sq m
Sleeps 4
2 Double Beds

Standard Room

Sleeps 2
1 Double Bed OR 1 King Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Hickory with a fitness center and a 24-hour business center

An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Crowne Plaza Hotel Hickory, an IHG Hotel offers 200 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel Hickory, an IHG Hotel. During your stay, you'll be within walking distance of Valley Hills Mall. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Within a 15-minute walk of Valley Hills Mall and Hickory Metro Convention Center
Pets welcome for a fee (restrictions apply)

Crowne Plaza Hotel Hickory, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. The business-friendly Crowne Plaza Hotel Hickory, an IHG Hotel also features a vending machine, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hickory hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Piedmont Park Restaurant - This restaurant serves breakfast, lunch, and dinner.

Atrium Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 10-20 per person
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Piedmont Park Restaurant
Atrium Lounge

Things to do

Fitness centre
Indoor pool

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

24-hour business centre
Conference space (11001 square feet)
A meeting room

Outdoors

Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

LCD TV
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

Indoor pool
Sauna

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Maximum 2 pets
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 10 to 20 per person
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hickory

Crowne Plaza Hotel Hickory

Crowne Plaza Hickory i-40 Hotel Hickory

Crowne Plaza Hotel Hickory, an IHG Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Verified traveller

Business traveller

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Travelled with partner

2 Sept 2024

Disliked: Amenities

Check in was a breeze. Unfortunately the hotel lobby smelled of dirty gym socks & the corridor to the rooms smelled of bleach and body odor. Mildew in the bathroom and dirt in the corners. Wish the restaurant and/or bar was open after 8:00 pm.

Stayed 3 nights in Aug 2024

8/10 Good

Edmond

Business traveller

1 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Weekend stay

It's a older hotel but really well kept.

Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

1 Sept 2024

Liked: Amenities

Great stay!! Excellent staff !!

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

31 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Suite upgrade made it really convenient and awesome breakfast every morning over had a blast will do this again only one hour from our house thanks to everyone 5star service

Stayed 2 nights in Aug 2024

10/10 Excellent

MARY

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service

Familiar staff from frequent visits is a comfort. Food is awesome! The hotel has some age, but clean and comfortable

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was good

Stayed 1 night in Aug 2024

2/10 Terrible

Katelynne

Travelled with family and small children

6 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The lobby is very clean but thats where the cleanliness ends. The room smelled like straight up mold with mold on the baseboards. The carpet was wet and smelled like mildrew ground the AC unit. The doors were broken and there was a hole in the bathroom wall. The furniture looked like it was picked up from the side of the road. Was not safe for my 1 year old daughter to crawl around. We immediately checked out. The front desk manager said to expect my refund in a few days when expedia contacts them to confirm we didnt stay. Hopefully they stay true to their word. $133 is insane for the room. Go to the Best Western!

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Sweetest people and nice room!

Stayed 1 night in Aug 2024

2/10 Terrible

erick

Business traveller

2 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty and smells

Stayed 1 night in Jul 2024

2/10 Terrible

Alina

Travelled with family

27 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible overall experience. This is an outdated hotel with lots of exterior access rooms. The room had a bad small and the staff was very rude and unprofessional. We just couldn’t spend the night there. Do yourself a favor go past this hotel and find Fairfield Inn with clean nice smelling rooms, friendly staff for only a few dollars more; or any other hotel. We travel a lot and this was by far the worst experience!

Stayed 1 night in Jul 2024

2/10 Terrible

Alec

Travelled with partner

26 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had to get 3 different rooms due to a deadbolted from inside room, a completely uncleaned room obviously very recently Occupied. Honestly the worst hotel experience I’ve ever had.

Stayed 1 night in Jun 2024

6/10 Okay

Eric

18 Jul 2024

Liked: Staff & service

Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10

Hotel was beautiful, can tell rooms need a little remodel, beds were clean and very comfortable. The only complaint is the old pipes I guess caused a stench in the bathroom. I’d still come back!

Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

13 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Priscilla

10 Jul 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Priscilla

Business traveller, Travelled with partner

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this hotel are top tier! Ashley Nicole is a valuable asset to the company. She always makes sure we are taken care of and when an issue arose she went above and beyond to remedy it. The restaurant is a MUST for breakfast. The menu is great and the chef is incredible. Best is the server who greets us each morning, Mark. Mark is professional with an impressive attention to detail. His service is irreplaceable! We are travel nurses and have frequented many hotels so this review is given with the weight of many travel experiences. We would recommend the Crowne Plaza to anyone visiting Hickory.

Stayed 2 nights in Jun 2024

6/10 Okay

Constance

Travelled with partner

8 Jul 2024

Disliked: Property conditions & facilities

The room smelled stale and the pool felt like bathwater, wasnt refreshing at all

Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

7 Jul 2024

Disliked: Amenities

skip This hotel. Book somewhere else.

Stayed 1 night in Jul 2024

8/10 Good

Eric

7 Jul 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Petra

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jun 2024

8/10 Good

Dennis

Travelled with family

30 Jun 2024

Disliked: Staff & service

By aware of lady working the breakfast buffet and the bar - we had purchased breakfast when we reserved the room and so were given breakfast passes which means we did not have to pay when we went to the buffet - right? NO the lady at the desk said we had to pay a $1.99 gratuity and we could charge to our room - when we checked out not only had she charged the $1.99 but also a “restaurant tip” of $8.98. Was she pocketing the excess? Then in the evening we went to the bar and she was working. Charged us more than the listed price and would only accept cash - again was she pocketing the excess? Think management should check this out.

Stayed 3 nights in Jun 2024