Oaks Hervey Bay Resort and Spa

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Oaks Hervey Bay Resort and Spa

Exterior
View from room
Premier Apartment, 2 Bedrooms
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Spa
  • Pool
  • Washer

Explore the area

Map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Urangan Pier
    3 min walk
  • Shelly Beach
    3 min walk
  • Esplanade
    6 min walk
  • Hervey Bay, QLD (HVB)
    9 min drive

Room options

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Apartment, 3 Bedrooms, Ocean View

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

Apartment, 1 King Bed, Pool View

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Premier Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom, Ocean View

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

Premier Apartment, 3 Bedrooms

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Apartment, 2 Bedrooms, Ocean View

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

Similar properties

About this property

Oaks Hervey Bay Resort and Spa

Stylish beach retreat with 2 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment boasts a private spa tub and a jetted tub, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 70 air-conditioned accommodations with private spa tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Oaks Hervey Bay Resort and Spa. During your stay, you're just a quick walk from Urangan Pier. Enjoy features like free self parking, plus 2 outdoor pools and 2 coffee shops/cafes. Built in 2007, this luxury aparthotel has 70 apartments on 5 floors. A private spa tub and a kitchen are available in each apartment.
  • Each apartment offers a private spa tub, a kitchen, and a washer/dryer
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, aromatherapy, or body treatments at Mineral Earth
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Urangan Pier and 12 minutes by foot from Reefworld Aquarium
Oaks Hervey Bay Resort and Spa offers its guests 2 outdoor swimming pools and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business center, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available.

This 4.5-star Hervey Bay aparthotel is smoke free.

Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe - This café serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Korean, Spanish

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Sunloungers
  • A private hot tub
  • Hot tub
  • Sauna
  • Massages
  • Spa services
  • 4 treatment rooms
  • Swedish massages
  • Body scrubs
  • Facials
  • Outdoor treatment area
  • Thai massages
  • Deep-tissue massages
  • Aromatherapy
  • Couples treatment room(s)
  • Hot stone massages
  • Body wraps

Internet

  • Wi-Fi available (AUD 5 per 24-hour period), with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 20.0 per night
  • Children stay for free (see details)

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Separate bath and shower
  • Jetted
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with satellite service
  • First-run films

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk
  • Conference centre (11 square feet of space)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Banquet hall

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • Near the airport
  • In the shopping district
  • In the city centre
  • In the suburbs

Things to do

  • Health club
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby
  • Golf nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Segway hire/tours nearby
  • Bike rentals nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 70 rooms
  • 5 floors
  • Built in 2007
  • At least 80% of lighting from LEDs
  • Energy-saving switches

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1106 out of 1723 reviews" "
Rating 8 - Good. 458 out of 1723 reviews" "
Rating 6 - Okay. 105 out of 1723 reviews" "
Rating 4 - Poor. 36 out of 1723 reviews" "
Rating 2 - Terrible. 18 out of 1723 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to relax and unwind
Stayed 2 nights in Sep 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only issue was their internet was very weak…they need to upgrade the network
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious apartment with all the facilities we required. Easy access to and from pool area as well as esplanade.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerryn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff were fabulous, very welcoming and helpful. The room was just what we needed last minute. Family friendly hotel, the heated pool was a hit with my grandson. Would definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Amenities
Overall quite good. Room we stayed in was in need of a bit of attention. The couches are old and carpets need replacing. The resort itself was great and pools excellent.
Stayed 4 nights in Aug 2024

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment with good sea view and pool view aspect. We appreciated that we had been upgraded. The reception staff were very professional and friendly. Close to local sights and Marina within 5 minutes by car. Design of the apartment was modern and stylish. The lounge suite was uncomfortable but general layout of furniture was good. Access to the car park from the apartment was a little confusing in that access key was required differently than normal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lureyn

Liked: Cleanliness, room comfort
Amazing
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was wondering stayed an extra day
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

charlie

Liked: Cleanliness, property conditions & facilities
Great views of bay and pier
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort
Helpful staff and friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good experience!!
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
great staff and very obliging, would stop there anytime if the price is right.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ludmila

Liked: Cleanliness, property conditions & facilities
Very friendly family stay
Stayed 5 nights in May 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, friendly reception, great facilitues on site
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The Best of All Worlds
Great location, great facilities, lovely accommodation, good service, superb views. The only downside was actually some people’s lack of consideration towards others - stomping feet like herd of elephants or moving furniture around on the top floor at 10pm or 6am , or ‘singing’/screaming like possessed from their balcony at night.
Stayed 4 nights in Apr 2024

4/10 Poor

Roderick

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Run down and cleaning sub standard, stayed at many hotels and this one not good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cathy

Stayed 2 nights in Apr 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff,
Stayed 1 night in Apr 2024

10/10 Excellent

De Wet

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall a wonderful place to stay
Stayed 4 nights in Mar 2024

8/10 Good

Sally

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Likes: pools & pool area, reception area, room was great and view was wonderful. Dislikes: Each room should have at least 1 designated secure parking spot, wifi did not work in room only pool area & reception, it wasn’t very pleasant sitting on the balcony with the air con vent blowing hot air on us, they should be moved.
Stayed 3 nights in Mar 2024

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
clean, big apartment, friendly staff. Unfortunately, Expedia failed to rebook my room I was just lucky they had another room available!
Stayed 1 night in Mar 2024

10/10 Excellent

Jacob

Great place
Stayed 1 night in Mar 2024