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Residence Inn by Marriott Helena

3.0 star property

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Photo gallery for Residence Inn by Marriott Helena

Indoor pool
Reception
Lobby
Check-in/check-out kiosk
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Gym
  • 24/7 front desk

Explore the area

Map
2500 E Custer Ave, Helena, MT, 59602
  • Montana State Capitol
    ‪7 min drive‬
  • Carroll College
    ‪7 min drive‬
  • Cathedral of St. Helena
    ‪7 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace, Corner

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Fireplace, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Helena

Family-friendly hotel with free breakfast and airport shuttle service
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Residence Inn by Marriott Helena, you'll be within walking distance of Last Chance Tennis Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Last Chance Tennis Center and a few minutes from St. Peter's Medical Group North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Helena offers its guests a children's pool, an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. Barbecue grills, ski storage, and a garden are also featured at the family-friendly Residence Inn by Marriott Helena. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available.

This 3-star Helena hotel is smoke free.

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 12 2025 to May 1 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 461 reviews
Rating 8 - Good. 62 out of 461 reviews
Rating 6 - Okay. 24 out of 461 reviews
Rating 4 - Poor. 11 out of 461 reviews
Rating 2 - Terrible. 5 out of 461 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people, lady at front desk when we live, very kind.
Stayed 3 nights in Dec 2024

6/10 Okay

Gary

Liked: Property conditions & facilities, room comfort
Could be better
Check in was fine but why do these hotels make it almost impossible to connect to wifi? Room and bed is comfortable but for the price can they not steam clean the couch that has been left stained and soiled ? The pool was closed due to boiler problems but the hot tub is nice. Exercise room is miniature for this size hotel. Nice convenient area , seems safe.
Steam clean the furniture already. We didn’t want to sit on this.
Stayed 1 night in Dec 2024

10/10 Excellent

thomas

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Richland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and everything we needed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rial

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family time!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Citi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Helena for the soccer tournament
Nice location near soccer fields
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Payton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff. Nothing negative could be said.
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and felt very comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dom

Stayed 1 night in Aug 2024

10/10 Excellent

Eldon

Travelled with family
Disliked: Property conditions & facilities
All was well except the pool was not working our whole stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Evan

Stayed 1 night in Sep 2024

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

brian, Glenwood City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Spacious. Nice kitchenette. Very comfortable bed and pillow. Great bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The breakfast is great! Appreciated the plain greek yogurt and fresh food. The main reason for the 5 star is the staff is fabulous!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 8 nights in Aug 2024

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. We were traveling back home from Idaho and ready for a break. We were traveling with our young grandson’s. The splash pad and pool was a bonus!! The separate living area and bed area was a nice surprise. We will definitely stay there again.
Stayed 1 night in Aug 2024